It was better than I expected, the console was better than the one I ordered. Just a few scratches and a broken stylus, but besides that, I would definitely buy another time with you guys
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I like that they made it easy for me to get the products I wanted. I admit I expected them to be delivered in some kind of generic box or bag, but doesn't boder me at all. Highly recomended
I bought a product online, and when it arrived, I tried to use it, but it didn't work. It had a problem that prevented me from launching the game; it wouldn't get past the loading screen. Since there... See more
Company replied
Very impressed by my first experience with CEX. For a while I had been searching for a pre-owned iPod Touch 7th generation. CEX had one at a very reasonable price. It shipped in less than 24 hours and... See more
Company details
Written by the company
CeX compra, vende e intercambia un gran rango de productos de tecnología y entretenimiento, incluyendo celulares, videojuegos, películas, ordenadores, productos electrónicos digitales, visuales y CD's musicales. También puedes donar a la caridad los videojuegos y dispositivos que ya no quieras a través de CeX.
Compra con Confianza en CeX
¡24 Meses de Garantía en Todo!

Contact info
Ciudad de México, Mexico
- mx.webuy.com
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Good treat to me as a customer
Good treat to me as a customer, quick answer and delivery process
Great product
Thanks for your sold experiencie It was…
Thanks for your sold experiencie It was interesting how you find the game and send with DHL. Good way
Great service
Great games
Got what I wanted but it is what it is...
Got what I wanted but expect what it is, a second hand item... not the best products
Online service was great and simple…
Online service was great and simple during my purchase.
I bought without problem
I bought without problem, and the process was very easy.
Delivery time was adequate.
The attention to detail is impresive
The attention to detail is impresive, theyre truly passionate for what they do, first time buyer but sure as hell not my last, will recommend it to my friends
Fair prices, easy returns
Prices are fair, delivery is on time, and the products come in decent condition for being second hand (laptop had a few scratches). Once I had an issue with a phone battery, but the exchange was handled quickly and without stress. Overall a solid place to save money if you are okay with pre-owned items.
Quick and good quality
Quick and good quality second hand products. Also good prices
The product arrived very soon.
The product arrived very soon.
It's almost like new
Hope that i can buy more products from this place
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No hubo tracking
No hubo tracking del envio que permanecio en una caseta de vigilancia por dias y al preguntar no hubo respuesta inmediata hasta que yo fui personalmente a preguntar y me dieron el paquete. posteriormente me confirmaron la entrega.
There was no tracking for the shipment, which remained in a guardhouse for days. When I inquired, there was no immediate response until I personally went to inquire and was given the package. Later, they confirmed delivery.

Reply from CeX/WeBuy - México
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