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MY Furniture/se Reviews 319

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Have not yet unboxed the goods (as those will still be stored for a few months), but otherwise everything went as smooth as someone would expect when ordering from webshop abroad. Strong recommendati... See more

Company replied

Rated 4 out of 5 stars

Such a fancy store. I got furniture of my home here. They had a great choice of furniture. Their staff was very friendly and their service was great.

Company replied

Rated 4 out of 5 stars

I ordered two bedside tables, when they arrived they both had multiple scratches and cracks in the wood. I contacted Customer service and requested an exchange and without any argument they sent two n... See more

Company replied

Rated 4 out of 5 stars

Very fast delivery of the item, i havent checket yet If it is like it shud be, But Im sure everything is just fine 👌🏽

Company replied

Company details

Written by the company

Vi är passionerade vad det gäller lyx, produkter till hög kvalitet, bra kundservice och till förnuftiga priser, men skulle du känna att det inte har räckt till, snälla prata med oss och vi lovar att göra vårt bästa för att lösa problemet så snabbt som möjligt . Vi letar jorden runt efter produkter som erbjuder värde till våra kunder. Vi kompromissar inte med kvaliteten. Vi är mycket stolta över vårt möbeltapetserar-team. Long Eaton länge varit hjärtat för möbelindustrin i Storbritannien och det här arvet innebär att vi får jobba med de bästa hantverkarna i branschen. Vi levererar de flesta produkter inom 3-6 arbetsdagar, men tyngre och skräddarsydda produkter kan ta lite längre tid. Priserna på vår svenska hemsida är inkl.frakt. Vi strävar efter att svara på eventuella frågor samma dag, vanligtvis inom ett par timmar. Vi hoppas att du kommer att njuta av att shoppa hos oss.


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4.1

Great

TrustScore 4 out of 5

319 reviews

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Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with my-furniture, and I want to especially highlight the exceptional support I received from Veronica. She was incredibly professional, patient, and kind throughout the entire process. Her helpful attitude made everything so much easier, and I truly appreciate her dedication and care. Thank you, Veronica!

May 23, 2025
Unprompted review
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Reply from MY Furniture/se

Thank you so much for this kind review, we are glad to hear that you are satisfied with our service. I will pass on your thanks to Veronica, it is good to hear she looked after you so well. We hope to see you again soon.

Rated 5 out of 5 stars

Very helpful

Customer service was so helpful and informative!

December 5, 2022
Unprompted review
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Reply from MY Furniture/se

Thank you Honey for taking the time to leave such a kind review. I hope to see you again soon!

Rated 5 out of 5 stars

Fast delivery and good products

I love the night stands that I got. They are exactly as advertised. I'm satisfied.

April 11, 2022
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Reply from MY Furniture/se

Thank you so much for your kind review William and thank you for the five star. We are happy you love your order of the Stiletto side tables.

Rated 4 out of 5 stars

Have not yet unboxed the goods (as…

Have not yet unboxed the goods (as those will still be stored for a few months), but otherwise everything went as smooth as someone would expect when ordering from webshop abroad.
Strong recommendation up until now :)

December 24, 2020
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Reply from MY Furniture/se

Thank you for your 5 star review and for choosing our chairs Venice. Welcome back.

Rated 5 out of 5 stars

I was so amazed with how my orders was…

I was so amazed with how my orders was handled from the time I ordered until the delivery which also delivered even before the due date. The sofa and chairs was a high class product and everything was even better from the photo I the website. I’m glad that I have choices my- furniture. All the best and thank you

November 24, 2020
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Reply from MY Furniture/se

Thank you for your lovely five star review and for your kind words Mohamed. We are so happy you love your order Ella 3 seat sofa, Claridge armchair, stiletto console table and Melissa mirror. We hope to see you again, welcome back.

Rated 5 out of 5 stars

Fantastic mirrored furniture

The shipping was fast and I’m very happy with my furniture, mirrored parts were handled safely. Very satisfied!

October 12, 2020
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Reply from MY Furniture/se

Thank you for the 5 stars Emma.
We are happy you love your order of Inga bedside table and Antoinette Console table. Welcome back!

Rated 5 out of 5 stars

Good service and am happy

Good service and am very happy.

July 26, 2020
Unprompted review
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Reply from MY Furniture/se

Thank you for the five star review, I am glad you like the bedside tables Lucia. I hope to see you as a customer again soon.

Rated 5 out of 5 stars

Beautiful tables

Beautiful tables , better than in the pictures. The delivery and communication were even better. It arrived all in time as promised. Very good. You get 5 stars from me 👍

April 26, 2020
Unprompted review
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Reply from MY Furniture/se

Thank you for your 5 star review. We are happy you love your order of the Aurelia bedside tables. Welcome back!

Rated 5 out of 5 stars

Super flotte vare god service lynhurtig…

Super flotte vare god service lynhurtig levering.
Kan varmt anbefale

April 14, 2020
Unprompted review
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Reply from MY Furniture/se

Arzu
Tack för ditt 5-stjärniga omdöme. Det glädjer oss att du är nöjd med pendellampan Morantz och Stiletto konsolbord. Varmt välkommen åter!

Rated 5 out of 5 stars

Excellent product Excellent service

November 5, 2019
Unprompted review
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Reply from MY Furniture/se

Thank you for your kind review, we are delighted you love our Stiletto sidetable and was happy with the service provided. We look forward to seeing you again in the future.

Rated 4 out of 5 stars

Great choice of furniture

Such a fancy store. I got furniture of my home here. They had a great choice of furniture. Their staff was very friendly and their service was great.

October 14, 2019
Unprompted review
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Reply from MY Furniture/se

Luke Smith
Thank you for your kind review, we are delighted you love our products and was happy with the service provided. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

I bought two night tables from here

I bought two night tables from here. Really pleased with the product and everything. Will use again :)

September 30, 2018
Unprompted review
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Reply from MY Furniture/se

Thank you very much for your very positive feedback and for the 5 stars. You are welcome back any time!

Rated 5 out of 5 stars

I did not expected that speed in …

I did not expected that speed in delivery and that quality :) i am so happy that i did an order through MY FURNITURE and hope at soon they wil open an showroom in Sweden:)

December 3, 2017
Unprompted review
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Reply from MY Furniture/se

Thank you Nasser for your rewiew regarding our Madison concole. Welcome back!

Rated 4 out of 5 stars

Great customer service

I ordered two bedside tables, when they arrived they both had multiple scratches and cracks in the wood. I contacted Customer service and requested an exchange and without any argument they sent two new tables and arranged for the defected ones to be picked up from my home, I would also like to ad that I live in Sweden. So in the end I’m very satisfied with my purchase and the service.

November 10, 2017
Unprompted review
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Reply from MY Furniture/se

Thank you for your review Helena! We are pleased that you are satisfied with our service. Welcome back anytime!

Rated 5 out of 5 stars

Good and fast delivery

Good and fast delivery of my chairs, good quality!

October 12, 2017
Unprompted review
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Reply from MY Furniture/se

Tack för ditt omdöme, välkommen åter!

Rated 5 out of 5 stars

Super happy with our furniture, but delivery can be improved!

We are so pleased with the bedside tables but the delivery was a nightmare. You need to explain to your customers that while the packages are in transit on U.K. ground, parcelforce.com should be used as a tracker, but when the packages come to Sweden, one should switch to the postnord tracker. Also, the details I left in your delivery message box where never transferred to postnord, hence they did not have my phone number & doorcode. There were 2 failed attempts to deliver without me knowing and, had I not figured out the above, the packages would have been sent back. We ended up carrying 2 sideboards by hand from postnord's service depo. Please revisit your delivery system, because ultimately it's your brand at stake.

October 12, 2017
Unprompted review
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Reply from MY Furniture/se

Thank you Malcolm!
Thank you for your review regarding our Aurelia console in white glass.
We always send out an email once we have reference numbers. We send out an email with 2 links so that our customers can track the delivery, in this case it was Parcel Force, the shipping company in England and we also send the link to Postnord so our customer can track the products in both countrys.
If a delivery attempt has been made Postnord inform us where the parcel is for our customer to pick it up or Postnord sometimes asks the customers to call them for a new delivery attempt at 0771-333310. Then we always send out a new mail to inform our customers. In this case Postnord updates were delayed so they did not give information until next day when the parcels already had been handed out.
Thank you for your advice, it is valuable, we always try to improve ourselves.
We hope to see you soon again!

Rated 5 out of 5 stars

Nice Product in real more than Pic

I am too happy to have such as experience of shopping in your site to know the meaning of the quality of service.
Nice Product in real more than Pic.

Thanks

August 13, 2017
Unprompted review
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Reply from MY Furniture/se

Thank you Ola for your kind words and review of our service and our Lucia, Valeria, Colleta and the stool!
Welcome back!

Rated 5 out of 5 stars

a store you can trust

a store you can trust! shipping very fast!!! really nice and unique products! i love them so much!!!

June 14, 2017
Unprompted review
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Reply from MY Furniture/se

Thank you Jeffery for your kind words and review.

Rated 5 out of 5 stars

Good quality

Good quality, no surprises. Arrived within a week.

April 9, 2017
Unprompted review
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Reply from MY Furniture/se

Thank you Aleksandr for your review of our mirrored Stool!

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