My-iClinic Reviews 

365
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I am trying to find out information on presbyond, and options. And why they are so much cheaper than others on fsce of it. The first person to answer the phone said (no qualifications in optome... See more

Company replied

Rated 5 out of 5 stars

My-iClinic in Whetstone, North London is, quite simply, the best. I went there for a bilateral cataract procedure, and the surgical team's depth of technical expertise, professionalism, care and empat... See more

Company replied

Rated 5 out of 5 stars

I recently had double eye cataract surgery performed by Mr Bolger. Having been highly myopic from a child, it was evident from my initial consultation that Mr Bolger was extremely knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

I chose My-iClinic for my SMILE laser eye surgery as they were local to me. Great service throughout and showed passion and care. Seen quickly at diagnosis and subsequent sessions. Procedure,... See more

Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist
  4. Ophthalmology Clinic
  5. Private Hospital
  6. Surgeon

Information provided by various external sources

Independent eye clinic specialising in Cataract, Glaucoma, SMILE, LASIK, Presbyond, Macula Degeneration and Paediatrics.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

365 reviews

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No recent history of asking for reviews

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4.3

All reviews

(365)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Thank you Mr Bolger, Ms Adufuwa and all the fantastic team at my-Iclinic. I had cataract and laser treatment in both eyes. Excellent professional service, lovely friendly helpful staff a clean environment.
December/January 2021
From Rosalinda Rapacioli

February 6, 2021
Unprompted review
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Reply from My-iClinic

Thank you, Mrs Rapacioli, for taking the time to leave us a review. We appreciate all of our patients feedback.

Take Care,
My-iClinic

Rated 5 out of 5 stars

Talented and professional team

Such a seamless and wonderful process.. my YAG laser surgery was carried out. Both reception and the Dr were fantastic, professional and very skilled... I would highly recommend this practice to fix any eye issues you may have.

February 5, 2021
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Reply from My-iClinic

Thank you Mr Damien, for taking the time to leave us a review. We value all our patients feedback!

Take Care,
My-iClinic

Rated 5 out of 5 stars

great

great, professional, speedy.

January 31, 2021
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Reply from My-iClinic

Thank you, for taking the time to leave us a review!

Take care,
My-iClinic

Rated 5 out of 5 stars

Friendly and efficient

From the moment you enter the building you feel at ease. All COVID controls are in place and you are greeted by a friendly and efficient team. All tests are carried out with ease and precision.
As for John Bolger himself he takes the time to explain everything in detail and gives you time to ask any questions or concerns you may have. I would highly recommend My-iClinic and I would not choose to go to any other clinic.

January 30, 2021
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Reply from My-iClinic

Thank you, for taking the time to leave us a review! We are glad to hear you are happy with your experience and appreciate any recommendations. Moreover, we have been committed to COVID controls to ensure the safety of all out patients and staff.

Take care,
My-iClinic

Rated 5 out of 5 stars

So happy with the service

So happy with the service. Thank you. Will recommend Dr Bolger to all my friends and family

January 29, 2021
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Reply from My-iClinic

Thank you, for taking the time to leave us a review! We are glad to hear you are happy with your experience and appreciate any recommendations.

Take care,
My-iClinic

Rated 5 out of 5 stars

Successful cataract surgery in both eyes in December 2020

Having complex visual difficulties since childhood, I was prescribed spectacles with a strong plus correction from the age of 11. Then from my late teens I started to wear contact lenses which gave me a considerable sense of freedom, with very little discomfort. I continued like this for the next 50 years.
After noticing a deterioration in my vision I went for a test at My-iClinic in September 2020.
Mr John Bolger diagnosed cataracts, and explained how modern cataract surgery with implant lenses can give an opportunity to correct long-term visual problems. There was plenty of time to think it over with no pressure whatsoever.
I am very pleased that I decided to go ahead. I had the two surgeries a week apart on 7 and 14 December. All the staff were kind and reassuring when I felt nervous about the surgery. Post-operative discomfort was minimal, and almost gone by the second day.
Now more than 6 weeks later, both eyes are healthy and I have much better distance vision with no spectacles or contact lenses. My choice was to concentrate on achieving the best possible distance vision and to wear spectacles for reading, which I view as a very minor inconvenience!
So I am very grateful to Mr John Bolger and everyone at My-iClinic. I hope this review will encourage other patients who may be hesitant.

January 27, 2021
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Reply from My-iClinic

Thank you Mrs Maclean for sharing your experience! Detailed experiences can be really helpful to and informative to others with similar conditions. We appreciate you taking the time out of your day to leave us this review and we are so pleased to hear how happy you are with your experience with us! We too hope your review will be a comfort to hesitant or concerned cataract patients.

Take Care,
My-iClinic

Rated 5 out of 5 stars

Laser treatment at My-iClinic

Attended this clinic for laser treatment on both eyes following cataract operations by the NHS.
Excellent service from everybody and Ms Bola Odufuwa was very friendly, kind and efficient. I was called back for a review on both occasions to ensure that all had gone to plan.
I would have no hesitation in recommending this clinic.
Mrs Joan Spurgeon

January 26, 2021
Unprompted review
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Reply from My-iClinic

Thank you, for taking the time to leave us a review! We are glad to hear you are happy with your experience and results!

Take care,
My-iClinic

Rated 4 out of 5 stars

Impressive!

i am very impressed with the result of my visit to My- iClinic. I would like to thank Mr Bulger personally for his clarity and expertise during both visits, and indeed for all the staff I encountered there.
Thank you all very much indeed for an impressive result!

January 25, 2021
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Reply from My-iClinic

Thank you, for taking the time to leave us a review! We are glad to hear you are happy with your experience and results!

Take care,
My-iClinic

Rated 5 out of 5 stars

Excellent and friendly service

Excellent service as on previous visits. Just had cataract implant surgery by Mr. Bolger. All gone very smoothly. (Clinic took great, sympathetic care of my 97 year old mother earlier too.) All staff at the clinic are totally professional but friendly and accessible. You can call them if you have concerns without feeling you are a nuisance. Care is taken over hygiene and Covid security and the clinic is well equipped for running many different eye tests. I always recommend them to my friends as I have only had good experiences there.

January 25, 2021
Unprompted review
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Reply from My-iClinic

Thank you Mrs Prothero for taking the time out of your day to leave us a review we appreciate it. We are glad you and your mother have both had great experiences with us, we aim to provide specialist care for all ages.

Stay Safe,
My-iClinic

Rated 5 out of 5 stars

New Visions

I found all the nurses most helpful & caring. Freddie, the chief receptionist was particularly courteous & helpful with extra information when I wanted it.
Mr Bolger performed an excellent operation to remove my cataracts& I now find the world in greater in colour & light.

January 21, 2021
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Reply from My-iClinic

Thank you, for taking the time to leave us a review. We are glad to hear you are happy with your experience and results! And Freddie is delighted to receive this feedback!

Take care,
My-iClinic

Rated 1 out of 5 stars

My evaluation of the service I…

My evaluation of the service I received:
It was very good indeed. Excellent. I will recommend my family and friends.
Dr Murugesu Vinayagamoorthy.

Iadd that the services I received were Top class ad I would mark the service as 5 stars standard.

January 19, 2021
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Reply from My-iClinic

We are glad you had an 'excellent' experience and would recommend us! Perhaps you didn't mean to select one star! Thank you for taking your time to leave us a review.

Take Care,
My-iClinic

Rated 5 out of 5 stars

All went well

All went well. The procedure was painless and comfortable. My eyesight has improved 100%. All seems to be fine thanks to the excellent service received. The Clinic is located in a very convenient position with plenty of car parking available for persons arriving by road.

January 4, 2021
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Reply from My-iClinic

Thank you, for taking the time to leave us a review! We are glad to hear you are happy with your experience and results!

Take care,
My-iClinic

Rated 5 out of 5 stars

I had a warm welcome

I had a warm welcome. I was nervous as my husband could not be with me because of covid19. Staff were re-assuring. I had a couch to myself. There was plenty of space and sanitiser and everywhere was scrupulously clean. The double cataract operation was a success and I could see very well the following day. Mr Bolger was quick, highly efficient and informative. I would recommend him and the clinic without reserve.

December 31, 2020
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Reply from My-iClinic

Thank you for taking the time to leave us a review! We are happy to hear that you appreciated our covid-19 precautions. Keeping the clinic safe for patients and staff members has been high priority for us and we are constantly improving.

Take Care,
My-iClinic

Rated 5 out of 5 stars

Efficient

Efficient, professional and an excellent result.

My only criticism is having to pay for the covid vaccine. That is not a requirement when visiting the dentist. My procedure was before the variant
was exposed.

December 30, 2020
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Reply from My-iClinic

Thank you, Mrs Bay, for taking the time to leave us a review! We appreciate your feedback.

Take care,
My-iClinic

Rated 5 out of 5 stars

Cataract Surgery

I consulted My-iClinic in September 2020 when I realised that I was unlikely to receive cataract surgery on the NHS at this point (very long delays due to Covid-19) and I am so glad that I did.
From start to finish I felt welcomed, comfortable and in safe hands. The patient co-ordinator was kind, efficient and always responsive to any enquiries.
I received excellent care from Mr John Bolger and his expert team of technicians and nurses. The after care instructions were clear and the follow up was thorough.
I would recommend My-iClinic to anyone wanting private eye treatment.
Thank you.

December 30, 2020
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Reply from My-iClinic

Thank you, Mrs Manchershaw, for taking the time to leave a review but also for sharing your experience with others! Sharing your experience will help other patients make better decisions for their own care!

Best Wishes,
My-iClinic

Rated 5 out of 5 stars

The process from first contact to after…

The process from first contact to after surgery visit was efficient and reassuring. I felt I was in good hands

December 29, 2020
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Reply from My-iClinic

Thank you for taking the time to leave us a review and sharing your experiance! We are happy to hear this as we aim to make all our patients feel safe and reassured.

Take care,
My-iClinic

Rated 5 out of 5 stars

I felt in very safe hands

I felt in very safe hands. The results are very good.

December 28, 2020
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Reply from My-iClinic

Thank you for taking the time to leave us a review! We are happy to hear this as we aim to make all our patients feel safe and reassured.

Take care,
My-iClinic

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