My-iClinic Reviews 

365
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I am trying to find out information on presbyond, and options. And why they are so much cheaper than others on fsce of it. The first person to answer the phone said (no qualifications in optome... See more

Company replied

Rated 5 out of 5 stars

My-iClinic in Whetstone, North London is, quite simply, the best. I went there for a bilateral cataract procedure, and the surgical team's depth of technical expertise, professionalism, care and empat... See more

Company replied

Rated 5 out of 5 stars

I recently had double eye cataract surgery performed by Mr Bolger. Having been highly myopic from a child, it was evident from my initial consultation that Mr Bolger was extremely knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

I chose My-iClinic for my SMILE laser eye surgery as they were local to me. Great service throughout and showed passion and care. Seen quickly at diagnosis and subsequent sessions. Procedure,... See more

Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist
  4. Ophthalmology Clinic
  5. Private Hospital
  6. Surgeon

Information provided by various external sources

Independent eye clinic specialising in Cataract, Glaucoma, SMILE, LASIK, Presbyond, Macula Degeneration and Paediatrics.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

365 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(365)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent My-iclinic

Took my mum to My-iclinic and I’m so glad I did.
She’s been having problems with both eyes and has been extremely worried.
All the staff at the clinic were professional, friendly and knowledgeable.
Our consultant Ms Bola Odufuwa explained everything in detail. Mum needed a yag laser procedure in both eyes which was done then and there after all the checks.
Mum is now very happy.
I would definitely recommend My-Iclinic.

March 23, 2021
Unprompted review
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Reply from My-iClinic

We are delighted to hear your mother is very happy! YAG laser is a very quick and painless procedure which quickly clears up cloudiness in the lens of the eye. This is a common problem amongst older patients. Thank you for taking the time out of your day to leave a review.

Take care,
My-iClinic

Rated 5 out of 5 stars

Excellent receptionist.

Excellent receptionist.
Details taken in a professional manner and was given an appt time to suit my needs.

March 20, 2021
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Reply from My-iClinic

Thank you for taking the time to leave a review we appreciate all our feedback!

Take care,
My-iClinic

Rated 5 out of 5 stars

Excellent care from Mr Bolger

Excellent care from Mr Bolger. Reception staff also great.

March 19, 2021
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Reply from My-iClinic

Thank you, for taking your time to leave us a review. All the team, whether administrative or clinical, work very hard to provide the best care we can at My-iClinic.

Take care,
All the team at My-iClinic

Rated 5 out of 5 stars

First Class

John Bolgar really knows what he is doing and I trust him completely.

March 19, 2021
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Reply from My-iClinic

Thank you for taking your time to leave us feedback. Mr Bolger is very experienced and committed to each and every patient.

Take care,
My-iClinic

Rated 5 out of 5 stars

YAG laser treatment

Efficient, knowledgeable and friendly staff. Had both my eyes examined and treated on the same visit. Apart from not being able to drive afterwards an easy, painless procedure to have. Very pleased with the results.

March 15, 2021
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Reply from My-iClinic

Thank you, Mrs Groom, for taking the time out of your day to leave us a review. We are glad to hear you were impressed with the staff and results! For some of our patients we do need to dilate their eyes to perform certain tests which is why it not recommended to drive after the consultation.

Take Care,
My-iClinic

Rated 4 out of 5 stars

Thorough work-up and detailed consultation

Thorough history and examination and tests. Had enough time to discuss the treatment and all my queries were answered by the consultant. Perhaps a quick run through each of the many tests will also be useful.

March 15, 2021
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Reply from My-iClinic

Thank you for leaving us a review, we are constantly looking for ways to improve so we appreciate your feedback!

Take Care,
My-iClinic

Rated 5 out of 5 stars

A very good experience

A very good experience. Staff were very efficient and gave you confidence. Never felt that I was being rushed because of the next patient. Would certainly recommend

March 13, 2021
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Reply from My-iClinic

Thanks for taking the time to leave us a review we really appreciate it! That's great to hear, we pride ourselves on being thorough and giving each patients the time they need.

Take Care,
My-iClinic

Rated 5 out of 5 stars

Very friendly treatment.

Very friendly treatment.

As always I received a very friendly welcome from extremely helpful staff. John Bolger is very patient in explaining everything about your eye condition in words that one can easily understand.

You leave with the knowledge that all is well.

March 12, 2021
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Reply from My-iClinic

That's great to hear! Mr Bolger works hard, so that all patient have a comprehensive and digestible consultation to ensure they feel comfortable in our care. Thanks for taking the time to leave us a review we really appreciate it!

Take Care,
My-iClinic

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Explaining carefully, even the smallest detail. Thank you very much for your help and suggestions.

March 12, 2021
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Reply from My-iClinic

Thanks for taking the time to leave us a review we really appreciate it! That's great to hear, we pride ourselves on being thorough and giving each patients the time they need.

Take Care,
My-iClinic

Rated 5 out of 5 stars

I had a cataract surgery...

I had a cataract surgery at both eyes on the 1 February 2021 and I can honestly say that I have been well looked after. Very professional staff, polite and can't do enough to make you feel welcome and comfortable.
Highly recommended

Magdalena

March 7, 2021
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Reply from My-iClinic

This is great to hear! We pride ourselves on creating a warm and welcoming atmosphere to all of our patients as we believe its important for patients to feel safe and at ease.

Thank you for taking the time to leave a review.
Take Care,
My-iClinic

Rated 5 out of 5 stars

Best service ever from the My-iClinic…

Best service ever from the My-iClinic team. They get better and better!

February 22, 2021
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Reply from My-iClinic

Thank you, Saleem, for taking the time to leave us a review. That is great to hear as we are constantly striving to improve our services which is why feedback like this is so important to us!

Take Care,
Alannah

Rated 5 out of 5 stars

Cataract surgery on 8th February

Cataract surgery on 8th February. Now I can see! Great team and Surgeon (Bola Odufuwa). Thanks all.

February 19, 2021
Unprompted review
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Reply from My-iClinic

That's great to hear! You are welcome and thank you for leaving a review we appreciate all our feedback.

Take Care,
My-iClinic

Rated 5 out of 5 stars

I have been attending the clinic for…

I have been attending the clinic for over 6 years and I have always been impressed by the efficency and care taken by the whole team.

February 19, 2021
Unprompted review
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Reply from My-iClinic

Thank you, Mr Palmer, for taking the time to write us a review. We appreciate your kinds words!

Take Care,
My-iClinic

Rated 5 out of 5 stars

rapid response

rapid response, consistently impressive service.

February 12, 2021
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Reply from My-iClinic

Thank you, Mrs Shackleton, for taking the time to leave us a review. We appreciate all of our patients feedback.

Take Care,
My-iClinic

Rated 5 out of 5 stars

Excellent service

I was originally recommended to this Clinic by my optician for urgent Glaucoma treatment. Mr Bolger saved my sight - what more can I say? Since then I have been seen regularly and had cataract treatment very successfully in both eyes. Ms Odufuwa now sees me every 6 months for a complete check up, the most recent being last week. The array of the latest machines helps to inform them and track my progress. The staff are friendly, attentive and helpful; the rooms are clean and everything is wiped down before each use - this has always been the case even before the pandemic. I take every opportunity to recommend this Clinic.

February 9, 2021
Unprompted review
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Reply from My-iClinic

Thank you, for taking the time to leave us a review! We are glad to hear you are happy with your experience and we appreciate your recommendation!

Take care,
My-iClinic

Rated 5 out of 5 stars

If you want the best

I was recommended to My-iClinic by a consultant ophthalmic surgeon......he said it was the only place to go for laser vision correction.........and I think he was absolutely right! John Bolger and his team are all, without exception, a pleasure to deal with and they are all professional, informative and assuring. I wouldn’t hesitate to recommend them......the aftercare is outstanding too......and even better....I can see!!

February 8, 2021
Unprompted review
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Reply from My-iClinic

Thank you, for taking the time to leave us a review! We are glad to hear you are happy with your experience and we appreciate your recommendation!

Take care,
My-iClinic

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