My-iClinic Reviews 

365
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I am trying to find out information on presbyond, and options. And why they are so much cheaper than others on fsce of it. The first person to answer the phone said (no qualifications in optome... See more

Company replied

Rated 5 out of 5 stars

My-iClinic in Whetstone, North London is, quite simply, the best. I went there for a bilateral cataract procedure, and the surgical team's depth of technical expertise, professionalism, care and empat... See more

Company replied

Rated 5 out of 5 stars

I recently had double eye cataract surgery performed by Mr Bolger. Having been highly myopic from a child, it was evident from my initial consultation that Mr Bolger was extremely knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

I chose My-iClinic for my SMILE laser eye surgery as they were local to me. Great service throughout and showed passion and care. Seen quickly at diagnosis and subsequent sessions. Procedure,... See more

Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist
  4. Ophthalmology Clinic
  5. Private Hospital
  6. Surgeon

Information provided by various external sources

Independent eye clinic specialising in Cataract, Glaucoma, SMILE, LASIK, Presbyond, Macula Degeneration and Paediatrics.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

365 reviews

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No recent history of asking for reviews

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4.3

All reviews

(365)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My-iClinic was recommended to me

My-iClinic was recommended to me. I had a consultation with Mr Bolger who explained to me the issues with my sight and offered possible solutions very clearly. I went away, thought about it & booked my cataract op. I had the procedure done last Monday, the after care was clearly explained to me and the recovery is going very well. I will not hesitate to recommend Mr Bolger and his team to anyone.

August 14, 2021
Unprompted review
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Reply from My-iClinic

Dear Mrs Diggory,

Thank you for your review of My-iClinic, we really appreciate it. We are so glad to hear how pleased you are with your Cataract procedure and treatment with us.

We hope you continue to enjoy your new vision. It has been a pleasure treating you.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Great team and highly recommended

Dr Bolger was very knowledgeable and helpful.

Overall, very helpful staff and I cannot recommend My-I clinic enough.

August 11, 2021
Unprompted review
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Reply from My-iClinic

Dear Mr Li,

Thank you for your kind words, it was a pleasure welcoming you into our clinic and treating you.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

I Recommend My-IClinic

I was recommended to this eye clinic which is local to me. The staff are very helpful and the process of cataract surgery was explained very well. Both pre and post surgery care was excellent.I would like to thank all the clinic staff.
A special thanks to Mr John Bolger who carried out the assessment and surgery and the follow up assessment.

August 11, 2021
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Reply from My-iClinic

Dear Mrs. Wykes,

Thank you very much for your kind review of My-iClinic, we really appreciate it. We are very pleased to hear how positive you are feeling after your cataract surgery!

Best Wishes,
My-iClinic

Rated 5 out of 5 stars

Just had a cataract removed

Just had a cataract removed and the lens replacement in both eyes at My-iClinic.
An initial trawl of the internet gleaned several clinics but this was the most convenient and one of the least expensive (can't use the word cheap!). From the outset they were very professional and efficient, booking me a consultation with their friendly staff. The place seems very well equipped and Mrs Odufuwa was very informative and thorough. I booked for the procedure for three weeks later. I had both eyes done at the same time and it was painless. All the staff were attentive, explaining what each step involved. I was on the way home after a little more than two hours with a bagful of eyedrops.
I've just been for my follow up appointment and all is good. My eyesight is now better than I think it's ever been. Colours are brighter and everything is sharper. I consider this money well spent and would highly recommend My-iClinic and Mrs Odufuwa.
They make a decent cup of tea too!

August 4, 2021
Unprompted review
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Reply from My-iClinic

Dear Mr Wilmshurst,

Thank you for your review of My-iClinic, we really appreciate it. We are so glad to hear how pleased you are with results of your procedure.

It is always great to hear how pleased our patients are with the level of care and efficiency they receive with us.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Brilliant service no pain

Brilliant service no pain , I can now see in HD

July 23, 2021
Unprompted review
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Reply from My-iClinic

Dear Mr Gordon,

We are so pleased you are enjoying the results of your treatment and we appreciate your feedback.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Thanks Mr Bolger and My-iClinic

I am so pleased to have had my clear 3D vision restored by Mr Bolger at My-iClinic. The whole experience was smooth, efficient and speedy. The operation to remove cataracts in both eyes went exactly as explained and planned and within days my eyes were well enough to resume many normal activities. The downside is that everyone looks a lot older and I have been forced to do a bit more cleaning!

July 20, 2021
Unprompted review
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Reply from My-iClinic

Dear Mrs Prtak,

Thank you for taking the time to leave such a lovely review of your experience with My-iClinic.

We hope you are enjoying being free of contact lenses and glasses!

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Simply excellent, professionalism throughout my experience at this clinic.

I have visited My-iClinic for cataract surgery and glaucoma assessment and both experience have been exemplary. The personal attention to detail is simply First Class.
I had double cataract surgery in September 2020. I declined to write a review a couple of weeks later. Now, 10 months later I cannot sing the praises of this clinic highly enough.
I had a follow up review which confirmed the initial stages of Glaucoma. I have had a full assessment which included a full field test and shall be monitoring progress in three months. Miss Bola explains issues in simple terms with examples and I noticed on the wall of her consulting room that she gained a Masters from Moorfields to add to her other qualifications in 2018.

July 19, 2021
Unprompted review
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Reply from My-iClinic

Dear Mr Paul,

Thank you for taking the time to share your positive experience of your time at My-iClinic.

It is always great to hear how pleased our patients are with the level of care and efficiency they receive with us.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Highly recommended

I had a very good experience at the clinic, everything was professional and l would recommend it to anyone having eye surgery.

July 19, 2021
Unprompted review
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Reply from My-iClinic

Dear Mrs Duffy,

Thank you for your recommendation.

We are so pleased you are enjoying the results of your treatment and we appreciate your feedback.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

very good had one eye done would…

very good had one eye done would recomend.

July 8, 2021
Unprompted review
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Reply from My-iClinic

Dear Mr Levy,

We are so pleased you are enjoying the results of your treatment and we appreciate your feedback.

Thank you so much for trusting us with your vision.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Incredible service from an extremely…

Incredible service from an extremely knowledgable team. Would recommend 100% - Best medical treatment I have ever had

July 7, 2021
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Reply from My-iClinic

Dear Mr Shah,

We are so pleased you are enjoying the results of your treatment and we appreciate your feedback.

Thank you so much for trusting us with your vision.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Excellent service from My i-Clinic – very happy with results!

Really pleased with the outcome of my lens replacement in one eye and laser surgery in other eye, carried out by Dr John Bolger and his colleagues. Wonderful not to have to rely on glasses all the time, just for small print. I was nervous before attending the clinic, but felt reassured and confident in their ability to improve my vision and reduce my need for glasses all the time. The testing, surgery and after care were first class, all carried out in a caring and professional manner and I would not hesitate to recommend this clinic.

July 6, 2021
Unprompted review
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Reply from My-iClinic

Dear Mrs Howell,

Thank you for sharing your experience. We understand that the process can be daunting but we are happy to hear that you felt comfortable and cared for by My-iClinic. We aim to put our patients completely at ease.

Enjoy your new vision.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Best eye Doctor in London

I have seen Dr Bolger and his team a few times now for various eye troubles and each time the problem gets sorted out. He’s a very decent chap who’s knowledgeable and honest. I trust him 100% and would highly recommend seeing him before you go elsewhere. At the end of the day this is someone you are trusting with your eyesight. The team are caring and professional. The waiting area is spacious and calm. I would not and never will need to find another eye doctor as I’m completely happy with the procedures carried out, and I can see really well now!! Huge thanks to you all.

June 28, 2021
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Reply from My-iClinic

Dear Deb,

Thank you for your kind words and we will pass them onto Mr Bolger and his team. We are glad that you have trusted us with your eye care and it has been a pleasure treating you.

We hope you continue to enjoy your new vision!

All the best,
My-iClinic

Rated 5 out of 5 stars

Innovative and leading thinking on Myopia

Innovative and leading the thinking on this problem for the UK.

June 28, 2021
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Reply from My-iClinic

Dear Mzhao,

Thank you leaving us this review and recognising our innovative Myopia Control Clinic. Myopia is occurring much more frequently all over the world and we are passionate in leading the thinking on the options to prevent further myopia progression by offering unique, individualised treatment packages for children.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Excellent

The clinic runs like a well oiled machine. Everything is super efficient, the team is brilliant, my cateract procedure was painless and the result brilliant.

June 24, 2021
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Reply from My-iClinic

Dear Hanne,

We are so pleased with your feedback. We are glad to hear that you have found your journey with us smooth and efficient.

We hope you continue to enjoy the brilliant results of your cataract treatment.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Good experience on all 3 occasions…

Good experience on all 3 occasions I've used the clinic

June 23, 2021
My-iClinic logo

Reply from My-iClinic

Thank you for your feedback.

We set impeccably high standards in our clinic and are glad to hear that you have consistently had a positive experience with us.

Take care,
My-iClinic

Rated 5 out of 5 stars

Excellent eye clinic.

This is the second time l’ve had a procedure done at the clinic. On both occasions l’ve found the clinic and the staff to be very professional and friendly, both procedures were a success and everything was explained to me clearly. I would have no difficulty at all in recommending them to anyone else.

June 21, 2021
Unprompted review
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Reply from My-iClinic

Dear Colin,

Thank you for taking the time to leave a review.

We are pleased to hear that as a returning patient you have consistently had a positive experience during your visits at My-iClinic. We aim to explain everything to our patients so they have a full understanding of their procedures.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

too cheap !!!!

too cheap !!!!

thanks excellent service
one small suggestion there should be someone to followup by phone after any major treatment

john sueke

June 18, 2021
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Reply from My-iClinic

Dear John,

Thank you for taking the time to leave a review. It was a pleasure to welcome you back into the clinic for your treatment. We are proud to have affordable and fixed prices that are accessible.

We phone all our patients that have major treatments of the evening of their procedure to ensure they are comfortable with their recovery, understand their post-op drops routine and answer any questions they may have. I have passed on your feedback in regards to also phoning patients after their YAG Laser treatment and this will be followed up by the team. Thank you for your feedback.

All the best,
My-iClinic

Rated 5 out of 5 stars

Very professional staff and kind…

Very professional staff and kind doctor. The comprehensive diagnose lead to very clear view on the status of my son's eye. Prescription is not limited to eye drop but also cover the suggestion on living style.

June 18, 2021
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Reply from My-iClinic

Dear Lu,

Thank you for your review about you and your son's positive experience at My-iClinic. Our Myopia Control clinic includes a series of comprehensive tests to be able to give a clear diagnosis of your child's eye and advise accurately about all the ways we can help to slow down the rate of your son's myopia progression, including the atropine drops.

We look forward to welcoming you back into the clinic for his follow-ups.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

My-iClinic experience was amazing the…

My-iClinic experience was amazing the whole team Are very kind and exceedingly professional. The after care is exceptional and I would highly recommend them. Being able to see again without glasses is the best feeling and the best money I have ever spent!!!

June 17, 2021
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Reply from My-iClinic

Dear Sharon,

Thank you for taking the time to leave us a review. We are delighted to hear you are enjoying being spectacle free following your Presbyond treatment!

We look forward to welcoming you back into the clinic for your after care appointments.

Take care,
My-iClinic

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