My-iClinic Reviews 

365
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I am trying to find out information on presbyond, and options. And why they are so much cheaper than others on fsce of it. The first person to answer the phone said (no qualifications in optome... See more

Company replied

Rated 5 out of 5 stars

My-iClinic in Whetstone, North London is, quite simply, the best. I went there for a bilateral cataract procedure, and the surgical team's depth of technical expertise, professionalism, care and empat... See more

Company replied

Rated 5 out of 5 stars

I recently had double eye cataract surgery performed by Mr Bolger. Having been highly myopic from a child, it was evident from my initial consultation that Mr Bolger was extremely knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

I chose My-iClinic for my SMILE laser eye surgery as they were local to me. Great service throughout and showed passion and care. Seen quickly at diagnosis and subsequent sessions. Procedure,... See more

Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist
  4. Ophthalmology Clinic
  5. Private Hospital
  6. Surgeon

Information provided by various external sources

Independent eye clinic specialising in Cataract, Glaucoma, SMILE, LASIK, Presbyond, Macula Degeneration and Paediatrics.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

365 reviews

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4.3

All reviews

(365)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars for My-iclinic

5 stars for My-iclinic. Great customer service and excellent care from Dr Bolger. He never rushes you and spends time discussing symptoms, treatment etc and all advice has been spot on. It's far from where we live but it's worth it!

June 15, 2021
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Reply from My-iClinic

Dear Jay,

We are so pleased to receive your feedback following your positive experience at My-iClinic. We take our time with all our patients to ensure that they fully understand their options and have all the time they need to ask any questions they may have.

Thank you for taking the time to leave a review.

Best wishes,
My-iClinic.

Rated 5 out of 5 stars

Excellent care

I had cataract procedures done last month . All the members of the staff were very efficient , polite and competent. The whole experience from the initial examination to the post procedure check up was very efficiently managed.

June 15, 2021
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Reply from My-iClinic

Dear Subhash,

Thank you for taking the time to leave us a review. We are really glad to hear your kind words in regards to our staff and your positive experience throughout.

We hope you continue to enjoy your new vision following your cataract procedure.

Take care,
My-iClinic

Rated 5 out of 5 stars

Excellent service and result met my…

Excellent service and result met my full expectations. I would recommend without any reservation.

June 12, 2021
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Reply from My-iClinic

Dear Barbara,

Thank you for sharing your positive experience at My-iClinic. We are so glad to hear that you are fully satisfied with the result of your treatment.

We appreciate all recommendations1

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Great

I had SMILE surgery two days ago and I already have 20/20 vision. My eyes are still adjusting so fluctuate slightly, but I was told about this beforehand so I am not worried. The reception team are really friendly and I enjoyed having all the tests done, which was very thorough. I booked my consultation for the 3rd June and had my surgery on the 10th June. On the day of my surgery I was taken into a room beforehand and everything was explained to me, what was going to happen, eye drop care (it's all explained on a sheet so you don't have to remember it), and the 4 people in the room when I was having my surgery were so friendly, kind, and really reassuring. I was given a teddy to hold during my surgery (which you get to keep) which is a really touching thought. Mr. Bolger explained every step as he was performing my surgery and kept saying things like "It's going perfectly" which was very reassuring to me. I really enjoyed the surgery itself (strange as that sounds), and immediately after the operation my eyesight was hazy (as explained to me) but already, within minutes, I could read things I would never have been able to before. They made me a cup of tea afterwards and gave me some biscuits and checked on me. When I was at home, they rang me during the early afternoon to make sure I was OK, which I thought was really good. I would recommend having laser eye surgery here as I felt/continue to feel looked after. Looking forward to my future follow ups here. For the record I am a 28 year old female who was a -3 in both eyes and now have 20/20 vision. Woohoo! Thank you so much to everyone at My-iclinic. They gave me the best gift I could ever dream of - fantastic eyesight. You are all brilliant! :)

June 12, 2021
Unprompted review
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Reply from My-iClinic

Dear Sarah,

Thank you so much for your detailed review of your experience having SMILE Laser eye surgery. We are delighted to hear that you are already enjoying your new vision.

We are so glad that you enjoyed the whole journey and are happy to hear that you felt reassured throughout. We aim to make all our patients feel completely at ease. We are looking forward to accompanying you throughout the rest of your post-op care and seeing you at your next follow-up!

All the best,
My-iClinic

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I would recommend My-iclinic.

June 2, 2021
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Reply from My-iClinic

Dear Winston,

Thank you for taking the time to leave us a review. We are delighted to hear that you found our service excellent. We are glad that you would recommend us.

Take care,
My-iClinic

Rated 5 out of 5 stars

Professional and friendly. Highly recommended

I attended the clinic with my daughter. From reception through to Mr Bolger, everyone was very friendly and professional. My child felt well looked after and relaxed. She asked. Mr Bolger some questions which he responded in the most professional and child friendly manner. This clinic is highly recommended and I will definitely visit again.

May 26, 2021
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Reply from My-iClinic

Dear Lucy,

Thank you for your review about your positive experience in our Myopia Control Clinic. We aim to make all our patients feel comfortable.

We look forward to welcoming you back into the clinic soon.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

I contacted My-iClinic for them to…

I contacted My-iClinic for them to perform cataract surgery on both my eyes. The initial appointment was arranged within two weeks and the surgery performed the following week. A lot of tests on my eyes on various machines was part of the initial appointment with the results shown to me on a screen and discussed at length with John Bolger who subsequently performed the operation.
The results for me are a revelation! Prior to the operation I was told that light levels in my eyes were down to 20% of that available. I have worn glasses for short sightedness since the age of 5 with that aspect worsening progressively over the years.
I am now free of glasses (including driving and watching tv) with the exception of reading small print for which I use reading glasses. Light levels and colours are brighter, more vivid and so much clearer of course. My eyes settled down and 10 days after the operation I no longer need drops to moisten my eyes (I suffer to a degree from blepharitis which with the use of a heated eye mask and massage once a day helps in this respect)
Having both eyes treated at one session worked well for me but it certainly helps in this case to have a partner available to assist with routine tasks once home. Wearing the protective eye shields for the first 24 hours (and the tape to secure them) obscures one’s vision never mind your dilated pupils and general recovery in your vision. My eyes not surprisingly perhaps felt “tired” for 2-3 days and it took me a good few days for me to recover my energy levels and 4/5 days after the operation or more for my vision to adjust to the increased light levels.
However this is all very tolerable as the results (especially in my case being so short sighted for nearly all my life) are so wonderful.
My greatest thanks to John Bolger and his team for the excellent treatment and reassurance he provided me with throughout from the initial meeting through to the follow up meeting 8 days after surgery as well.

May 25, 2021
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Reply from My-iClinic

Dear Richard,

Thank you so much for your detailed feedback. We are delighted to hear that you have had a positive experience with the whole process from the comprehensive and detailed consultation to our post-op care.

We will pass on your kind words to Mr Bolger and the team and hope you continue to enjoy your new vivid and clear vision following your cataract procedure.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

I was very nervous but the friendly…

I was very nervous but the friendly professional staff put me at ease. My Consultant Ms Bola Odufuwa explained every step of the procedure and advised me to have both eyes done. I was amazed at the technology, the procedure was painless, and instant. Ms Odufuwa gave me my eyesight back, it’s a brand new world. I would highly recommend My-iClinic to anyone who is suffering from cataracts.

May 24, 2021
Unprompted review
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Reply from My-iClinic

Dear Janice,

Thank you for sharing your experience at My-iClinic. We understand that the process can be daunting but we are so glad to hear that you felt comfortable and cared for by My-iClinic. Ms Odufuwa and the whole team aim to put our patients completely at ease.

We hope you continue to enjoy your brand new vision following your cataract procedure. It was a pleasure treating you.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

Very thorough and helpful, thank you.

Very thorough and helpful, thank you

May 21, 2021
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Reply from My-iClinic

Thank you for taking the time to share your feedback with us.

We are glad to hear you had a positive experience at My-iClinic.

All the best,
My-iClinic

Rated 5 out of 5 stars
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Reply from My-iClinic

Dear Christopher,

Thank you for sharing your positive experience at My-iClinic. We set high standards in the clinic to uphold the best patient care possible so are glad you recognised this with our friendly and professional service.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

You did what you said you would do

You did what you said you would do; each person I saw was polite, helpful and knowledgeable, the results obtained were excellent.

May 19, 2021
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Reply from My-iClinic

Dear Brian,

Thank you for your review of My-iClinic, we really appreciate it.

We are glad to hear you are happy with your excellent results and hope you continue to enjoy your new vision.

All the best,
My-iClinic

Rated 5 out of 5 stars

I can see clearly now!

I’ve just had cataract surgery at My-iClinic which has transformed my sight! The whole experience has been managed in a very professional and straightforward way. Mr Bolger is a genius!

May 19, 2021
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Reply from My-iClinic

Dear David,

We are delighted to hear how happy you are with the results of your cataract surgery and are happy to have helped you transform your sight.

We will pass on your kind words to Mr Bolger and the team.

Best wishes,
My-iClinic

Rated 5 out of 5 stars

The service was prompt

The service was prompt, courteous, professional and thorough. I was very pleased with the experience.

May 18, 2021
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Reply from My-iClinic

Dear David,

Thank you for sharing your experience. It is always great to hear when patients have a positive time at the clinic and recognise our service as professional and thorough.

All the best,
My-iClinic

Rated 5 out of 5 stars

Very very happy with the service

Very very happy with the service - from the start they explained everything really well - everyone is so helpful from the receptionist Salma ( very friendly snd kind!!!!) to all the senior medical staff!!! Can not RECOMMEND THEM ENOUGH!!! - trust me I was un sure but read these reviews snd they convinced me to try this clinic…. You will be in great hands so just go for it!!!

May 18, 2021
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Reply from My-iClinic

Thank you so much for your kind words and we are delighted to hear that you enjoyed everything about your experience from the very start. We agree that all our staff are extremely friendly and kind.

We would encourage everyone else to just go for it too and choose My-iClinic for their treatment!

Take care,
My-iClinic

Rated 5 out of 5 stars

Just great

Just great. Made comfortable and welcomed

May 13, 2021
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Reply from My-iClinic

Dear John,

Thank you for taking the time to share your positive experience of your time at My-iClinic.

We enjoy making all our patients feel comfortable and welcomed.

All the best,
My-iClinic

Rated 5 out of 5 stars

Highly Recommend!

I can fully recommend My-iClinic as they are professional and extremely friendly. I was very nervous about having my cataract surgery and extremely anxious. However, upon arrival I was made to feel completely at ease and Mr Bolger put all my concerns to rest. I would highly recommend him to anyone. I would like to thank the whole team who saw me through this especially Matt and Pawel. Thank you everyone at my-iClinic!

May 13, 2021
Unprompted review
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Reply from My-iClinic

Dear Maureen,

It is understandable to be nervous prior to your cataract procedure so we are glad to hear that we put you completely at ease.

We are delighted to hear that you would recommend us to anyone and appreciate all your kind words. We have passed them onto the whole team, including Matt and Pawel!

All the best,
My-iClinic

Rated 5 out of 5 stars

I came to My-iClinic to have my…

I came to My-iClinic to have my cataract operation. The receptionist was professional and friendly as were the staff who performed the tests necessary for my consultant appointment. The booklet I was given to read was so informative I had very few more questions to ask.
On the big day I was reassuringly prepared for the op which has been extremely successful. Thank you

May 12, 2021
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Reply from My-iClinic

Dear Louise,

Thank you for your review of My-iClinic, we really appreciate it. We are so glad you felt fully informed prior to the day of your procedure.

We are delighted to hear that the procedure has been extremely successful. It has been a pleasure treating you.

Take care,
My-iClinic

Rated 5 out of 5 stars

Mr Bolger (My-Clinic) was recommended…

Mr Bolger (My-Clinic) was recommended to me by a friend of mine, who is an eye surgeon, to be the best hand in the country. My experience came true to expectation. I am extremely happy with the result of my cataract operation by Mr Bolger and the excellent post-op care. I am also grateful to Mr Bolger’s surgical team and staff at My-Clinic.

May 11, 2021
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Reply from My-iClinic

Dear Nancy,

We always appreciate recommendations from professionals in the same field.

We are happy that we fulfilled your expectations and are delighted to hear you're extremely happy with not only the result of your procedure but also the excellent post-op care that we pride ourselves in delivering.

Thank you for your kind words.

All the best,
My-iClinic

Rated 5 out of 5 stars

Laser Eye Surgery

Both my wife and I recently attended My-iClinic at Finchley for laser eye surgery and the outcome was very successful. But more than that the team here are very professional and everything is handled with a minimum of fuss whilst also being extremely polite and courteous. Even Oscar our little white terrier was made feel welcome!

May 6, 2021
Unprompted review
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Reply from My-iClinic

Dear Mr McCarthy,

It was a pleasure welcoming you all into the clinic and treating you.

We hope you continue to both enjoy the successful outcome of the procedure.

All the best,
My-iClinic

Rated 5 out of 5 stars

I could not be happier with my “new eyes!”

I could not be happier with my “new eyes” (cataract surgery). I was very nervous and the team at the centre all went out of their way to put me at my ease. I found my consultation with Mr Bolger reassuring as he was able to it the risks into perspective. I am pleased I trusted his advice to have both eyes operated on at the same time. I can now see how unbalanced I would have been for weeks if I had had one eye operated on at a time.

May 5, 2021
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Reply from My-iClinic

Dear Mrs Graham,

Thank you for taking the time to leave a review. We understand that it can be a very daunting process but you will always be in the best and safest hands with My-iClinic and we always endeavour to put our patients at ease.

We are delighted to hear how happy you are with your new eyes following your cataract procedure and hope you continue to enjoy your new vision.

Take care,
My-iClinic

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