Payoneer Reviews 

The worst payment service. All of a sudden they ask a whole lot of personal information. And they just used my balance of $30 and said it's annual fees. Since they have a $50 withdrawal as a minimum. Totally unacceptable. Do NOT use this service. Rather stick to Paypal or other better services. Scammers and idiots.

BIG NO. total SCAM and really stupid system to use. Hidden fees, hard to withdrow your money, easy block, fast to lose your money on the account for literally any reason. I have no idea how this company still operates freely and openly.

Subject: Incorrect Account Closure and Frozen Funds – Request to Restore Access or Refund

Message:

Dear Payoneer Support,

My name is Georgios Antoniadis, my , and my Customer ID is 73334335. I registered my account around December 2023.

Recently, my account was blocked, and I received a notification stating that this happened because I allegedly requested to close it.
I want to clarify that I never requested to close my account, and in fact:

1. I have €1493.00 in my Payoneer account, which I urgently need access to.

2. I was planning to continue receiving payments to this account.

3. There is no logical reason why I would close an account that holds my funds and is essential for my work.

I respectfully request that you:

Urgently review and reverse this decision,

Restore access to my account,

Or, if this is not possible, arrange a transfer of the €1493.00 to my linked bank account.

I am ready to provide any documents or information needed for verification.

Please treat this matter with urgency.

Best regards,
Georgios Antoniadis
Email:
Customer ID: 73334335
[Add your phone number if you want]

Payoneer is nothing short of a thief’s bank. They shut down my account without warning, without a real explanation – and most importantly, they’re holding €4,726 of my money.

I received no justification, no way to access or withdraw my funds. Just a cold automated message saying the account is "permanently closed" and that nothing can be done. That’s not customer service – that’s theft.

I’m currently taking legal action and filing complaints with the relevant authorities. A financial service acting like this, freezing clients' money with no transparency, is dangerous and unacceptable.

There are plenty of better, more honest alternatives. Do not trust Payoneer. Do not put a single cent in their hands – you may never see it again.

They cancel my payment from Etsy after I fill in all the forms they asked. What a utter disappointment.

I forgot my password but I can't log back in because payonneer isn't sending the verification code! I clicked resend many times and made sure it was the email I signed up with

How to be cheated without being collaborated and making just only one transaction in a year for 20$. I have not done any transactions during the last two years, and occasionally transfered my 20$ to Payoneer instead of PayPal. And...in a next one hour what I see - I don't have these 20$ because Payoneer has already withdrawn money as annual payment fee!!! Nothing to declare!!! Without any warning, without my approval and conformation! Where is transparent and fair policy? Where is customer guidance and acknowledgement??? I hope this platform will go to the HELL soon ! Wish you this clearance!!!🔥

I had to open a Payoneer account to receive a payment from Google.

The sign-up process was easy enough and the account was confirmed with the ability to receive payments active.

Now I get emails every day asking me to add my bank account, which they already have and is shown as confirmed.

The payment from Google is sitting there pending and I cannot do anything about it.

I cannot add another account as this is a partner account for Google. The support site is less than useless.

I'm going to have to contact Google to try and fix this.

Why Google didn't just use the existing payment providers on my account is beyond me (debit card, bank account, PayPal).

Suffice to say I will never use Payoneer again after this fiasco.

If you want to lose your hard working money use payoneer the worst support and the racist company they stole from me 500usd in total i cant do anything

Payoneer's customer service is extremely poor as they neither listen to concerns nor properly review accounts or provide any solutions. I linked my Payoneer account with eBay and submitted all required documents for verification. However, my account is still not verified.

Their customer support is completely useless and offers no real help. Unfortunately, there’s no other option because Payoneer is mandatory for eBay, and due to this, my payment from eBay is stuck. My experience with Payoneer has been very disappointing, and I would not recommend their services to anyone unless absolutely necessary.

My salary has not cleared for 6 days already, and there is no contact details to contact customer service.

Hi!

Its my 3rd Review and they still not reslove my Issue

And its going to completed almost 10 months they hold my Money my mistake was I tranfer payment from my personal account they declined the payment and still not reverse back payment I have open multipul tikets they alwasy close my tikets and never giving me my payment

Reference number : 240826-015091
Reference Number: 240621-022765

Looks like I had an account long time ago, which I didn't even remember, and the site blocked it due to inactivity, but somehow it still let me register a new one, with the same ID instead of warning me that it is already registered... Now they just blocked my new account too and also blocked my brothers account which has nothing to do with it, but used the same computer for registration.
I tried to contact the support, but this was useless, since they use AI just to show you FAQs and live chat requires signing in, which is imposible because the account is blocked...

Cuts a lot of fee. Does not tell anything.Do not use it please. You will get angry. Hidden fees and all.

My Customer ID: 37193201

I was with Payoneer since 2020 and was rarely using Payoneer only for the payments from Fiverr. I have one partner and I have sent him payments like 3 times in all these 5-6 years. That's my complete usage of Payoneer. In my country, PayPal is not available so I only have Payoneer as payment method to get payments from Fiverr but all of the sudden, my account was blocked even when I didn't do anything wrong. I contacted Payoneer again and again requesting them to re-investigate this case as this must be a misunderstanding. My annual transactions on Payoneer merely reach $1000-$1500 and my last transaction was 1-2 months ago when my account got blocked all of the sudden.
I requested them to please reconsider the decision as I never ever have violated any Terms and Conditions but they refused everything. The customer support stopped responding me and they added my number to automatic calls only so I cannot reach them via call. They disabled the Live Chat for me and they stopped responding on email.
I requested them again that I am not asking for immediate account opening, I am asking for an investigation as this is a misunderstanding that my account is blocked on which I never violated any terms and conditions. They refused to help me with anything.
I found some other emails of Customer Support Specialists and sent them the emails but that too merged with previous ticket where I was being ignored. They don't even tell you what is the reason of this.
I requested again and told them I am ready to provide you with any information, clarification, verification and documentation you need in your case review but they rejected my every request and told me we will not do anything.

I am still hoping if they can help me somehow but what I can see currently, they are not willing to do so and my account of 5-6 years is blocked all of the sudden without any explanation and now I don't have any payment method to receive payments from Fiverr and my freelancing career is at stake just because of Payoneer's misunderstanding which they are not even willing to reconsider.

That's my experience.

Be careful, your account can be suspended anytime whout any reason and your money will be stuck

I received an email this morning stating that I had added a credit card to Payoneer. The email listed 4 digits of a credit card number - but it was not a number associated with me. I clicked on the link titled "contact customer service service" and it sent me a link asking me to join. The reviews I saw were all bad. I do NOT want anything to do with this company called Payoneer. How can I protect myself from them? Thank you.

Everytime I go to do somethign in payoneer I receive some error of any type and I need to chat with them. Most of the time their agent spent 30 min and ends with no result. I never see such worse financial service in my life.