My Amazon Guy Reviews 

494
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. People frequently describe the team as extremely professional, highly knowledgeable, and genuinely committed to driving long-term success on Amazon. Customers deeply appreciate the clear communication, proactive guidance, and personalized strategies that effectively improve their storefronts and advertising campaigns. Some reviewers were not happy with the full-service management, noting that overall results fell short of their expectations. A few other people also felt that sales declined and advertising costs increased while repeatedly working with changing teams. Others mentioned that communication could sometimes be improved or that certain marketing projects did not go as planned.

What people talk about most

Service

Consumers find service to be exceptionally positive, frequently praising the team as proactive, responsive,... See more

Staff

Users describe positive interactions with staff, praising the team's deep knowledge and proactive approach to... See more

Product

Reviewers mention mixed feedback about product services, with many customers praising valuable strategies,... See more

Customer service

Clients share positive opinions on customer service, highlighting that communication has been a standout and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Coming from Etsy to the Amazon ecosystem with a rebrand/relaunch as a one person team has been an uphill battle. Met Noah at Amplify Founderverse during an Amazon Brand intensive where every question... See more

Company replied

Rated 5 out of 5 stars

I’ve really enjoyed working with the MAG team on my Amazon business. Vladimir has been excellent, always responsive, clear, and genuinely invested in helping us grow. He takes time to explain strategi... See more

Company replied

Rated 5 out of 5 stars

Working with MAG has been a game changer for our business. Their team is highly knowledgeable, proactive, and thorough in everything from PPC optimization to catalog management. They communicate... See more

Company replied

Rated 5 out of 5 stars

Access to our Amazon Brand Registry account was restricted due to policy violations, and we spent two years appealing the decision. Finally, we hired My Amazon Guy to help. They sent us an appeal let... See more

Company replied


Company details

  1. Marketing Agency
  2. also in
  3. Online Marketing Agency

Written by the company

A full service Amazon agency that helps brands increase their market share.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(494)

105 reviews in the last 12 months

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Rated 1 out of 5 stars

Do NOT recomnend

My ratings:
1-star for PPC.
5-star for the Creative Department. I am very impressed with their work.

I hired MAG in May 2025 and ended the contract on November 3, 2025. At first, my SELECTOOL account was assigned to a new team that struggled to understand our brand. They had difficulty with listing copy and produced creatives that didn’t represent us well.

In August 2025, MAG moved us to a more experienced team. Communication improved, they were native English speakers, and they delivered strong product descriptions with brand-relevant keywords.

As a patient person, I gave them time to prove their PPC expertise. Instead, profits kept shrinking until my Amazon Seller “Payments” section showed negative balances, and my finances declined rapidly.

As a widow and the sole provider for my family, I’m now fighting to keep our family-owned business afloat.
I think the MAG team has experimented with the SelectOOL store long enough. I've learned well that high-quality PPC isn't happening under their management. The company primarily operates in the money-collecting business by taking advantage of their clients.
Sadly, I still have to pay for their last invoice.

Neither the owners nor the marketing agents care. I contacted both.

MAG agency owes me at least a partial refund.

September 30, 2025
Unprompted review
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Reply from My Amazon Guy

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to provide strong strategy, transparent communication, and measurable results for every client.
We’re glad to hear that you were happy with our Creative Department and rated them 5 stars, they take great pride in their work.
Regarding your concerns, our team made several attempts to connect with you to review performance and find a path forward, but those efforts were declined. It’s also important to clarify that one of our team members reported being approached directly for outside work, which goes against our policy.
We genuinely wish you the best with your business and continued success moving forward

Rated 5 out of 5 stars

Organized, Professional, and Easy to Work With

The team at My Amazon Guy was professional and easy to work with. They provided a structured process, communicated regularly, and delivered services as outlined. I appreciated having a dedicated point of contact and a clear overview of what was being done each step of the way. Overall, a smooth experience.

November 3, 2025
Unprompted review
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Reply from My Amazon Guy

Thanks for sharing this! We’ve built our process to be structured, transparent, and efficient — so I’m glad that came through in your experience. Our goal is to simplify the chaos of selling on Amazon and give you confidence at every step. Appreciate you putting your trust in My Amazon Guy!

Rated 1 out of 5 stars

Extremely scummy

October 26, 2025
Unprompted review
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Reply from My Amazon Guy

We’re sorry to hear you feel that way. If there’s a specific concern or experience you’d like us to address, please reach out directly so we can work to make it right.

Rated 5 out of 5 stars

expert team focused

expert team focused on delivering results

October 30, 2025
Unprompted review
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Reply from My Amazon Guy

Thank you for recognizing our expert team! We take pride in being results-driven and committed to delivering the best outcomes for our clients.

Rated 5 out of 5 stars

My experience with The Amazon Guy was…

My experience with The Amazon Guy was exceptional. Initially, changing the brand name on Amazon appeared to be an impossible task, especially given how easily their system flags minor errors. However, thanks to their professionalism and expertise, the issue was resolved efficiently. They successfully guided me through the process and ensured the brand name change was completed smoothly.

October 15, 2025
Unprompted review
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Reply from My Amazon Guy

We’re thrilled to hear our team was able to guide you smoothly through the brand name change process. Our experts take pride in handling complex Amazon challenges efficiently and delivering results for our clients.

Rated 5 out of 5 stars

I hired the My Amazon Guy team to upgrade our listing images

I hired the My Amazon Guy team (worked directly with Raffy) to help us with our Amazon listing images. They did an amazing job understanding our brand and unique selling proposition. So easy to work with and responsive to our feedback and needs. I highly recommend them for all things Amazon (especially the tough topics like Advertising and high converting listings).

October 28, 2025
Unprompted review
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Reply from My Amazon Guy

We appreciate the awesome feedback! The entire team take pride in deeply understanding each brand’s unique positioning to deliver high-converting visuals. Glad to hear you had a smooth, responsive experience and we look forward to helping you scale even further on Amazon.

Rated 5 out of 5 stars

Helpful and responsive

Helpful and responsive, always offering quick and effective feedback

October 24, 2025
Unprompted review
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Reply from My Amazon Guy

Appreciate that! We move fast and stay close to our partners — feedback loops are everything when you’re scaling on Amazon. Glad to hear our responsiveness is making a difference.

Rated 1 out of 5 stars

Terrible. Avoid at all costs.. As Destroyed my Business

Terrible.. They basically destroyed my Amazon Business in the USA... Avoid at all costs.. As we paid them so much money and they held onto my money and did not even do the last job I asked them too do..

Again Do not use them and I am happy to upload all our costs we spent on Amazon Guys.. They also trick you into the giving away so much products for reviews... costs me $$$ and got a couple of reviews.. but they kept wanting me to give away more stock.... then I asked them to do A+ Content for my store and they just change the pictures but did not update the content at all.. and charged me $1500 just for that... again my business is ruined by these guys...

October 24, 2025
Unprompted review
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Reply from My Amazon Guy

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to deliver clear communication, transparent reporting, and measurable results for every client. While we can’t discuss project details publicly, we welcome the opportunity to review your specific concerns directly with our leadership team to ensure everything was handled properly. Please reach out to us so we can look into this further.

Rated 5 out of 5 stars

Great agency partner!

Our partners at MAG have been a pleasure to collaborate with. They bring sharp insights on scaling our Amazon business and move quickly to put them into practice. They’re highly proactive—often resolving issues before they even make it to my desk.

October 23, 2025
Unprompted review
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Reply from My Amazon Guy

Appreciate the kind words! Our mission at My Amazon Guy has always been to move fast, solve problems before they become roadblocks, and drive real growth for brands. It’s been awesome partnering with forward-thinking teams like yours who take action and execute. Here’s to continued success and scaling even higher!

Rated 1 out of 5 stars

Total Waste of Money

When I first signed up with MyAmazonGuy, I was told that they were specialists in my market area and that my $8000 a month expenditure should get the results I wanted after a couple of months. I knew they were blowing smoke up my skirt, but I thought: "what the heck, if they provide a return on investment, it doesn't matter what the cost is."

Well after a year and 3 different "teams of experts" my sales were no better than where I started. They will claim that they got my sales up for a short period of time because they put my products at the bottom of the pricing options. Every sale cost me tremendous amounts of money. But, I was patient assuming that once the momentum began we could inch up the pricing.

I called the owner out on one of their online courses and he said he would get with me and straighten things out. That was a number of months ago and no word.

To conclude, my experience has been anything but positive. Tens of thousands of dollars were wasted and the company really doesn't seem to care (I make that statement based only on lack of response since I have no way of knowing what they care about). My recommendation is that anyone considering working with MyAmazonGuy should evaluate the company closely, make sure the contract protects you and consider numerous alternatives before you get involved in a very expensive relationship.

October 20, 2024
Unprompted review
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Reply from My Amazon Guy

We appreciate the feedback shared by Mr. Fullington.
Utmost Nutrients partnered with My Amazon Guy for Amazon PPC management following a transition from full-service support, and we acknowledge that there were multiple team transfers.

However, account data throughout the partnership reflected notable improvements, including stronger sales velocity and better TACOS efficiency. The client recognized the final assigned team as competent and professional, and our staff maintained responsiveness and transparency in all communications.

Team adjustments at MAG are part of our standard internal process to align expertise with client needs and do not impact the quality or continuity of service delivery.
The decision to end services was based on the client’s strategic direction rather than any service deficiency. MAG fulfilled all deliverables and closed the account in good standing.
We value the opportunity to have supported Utmost Nutrients’ growth on Amazon and wish them continued success moving forward.

Rated 5 out of 5 stars

Very Handy, easy to understand & Effective

This is one of the most handy and easily legible PPC courses to help you build foundations + operate on an advanced level. i highly recommend it and encourage people to go get this course. You will have great experience.

September 1, 2025
Unprompted review
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Reply from My Amazon Guy

Appreciate the awesome feedback! We built this PPC course to cut through the fluff and actually teach sellers how to win on Amazon — so it’s great to hear it’s helping you build that strong foundation and operate like a pro. Keep testing, keep optimizing, and keep growing — that’s the MAG way. Thanks for recommending the course and being part of our community!

Rated 4 out of 5 stars

My Amazon Guy has been an incredible coach…

My Amazon Guy has been an incredible resource for learning Amazon PPC. Their content is clear, practical, and packed with real strategies that actually work. It’s rare to find such genuine and actionable advice, and I truly appreciate the value they provide to the Amazon seller community.

October 1, 2025
Unprompted review
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Reply from My Amazon Guy

Our mission has always been to share real, actionable strategies that help Amazon sellers succeed, so it means a lot to know that our PPC content is clear, practical, and valuable that has made a difference for you. We appreciate your support and are glad to have you as part of the My Amazon Guy community!

Rated 5 out of 5 stars

Working with the MAG team has been a positive and collaborative experience

Working with the MAG team has been a really good experience. They’re always willing to help, open to feedback, and genuinely care about optimizing performance. From day one, they showed great initiative in improving our listings and helping us better understand how to make the most out of Amazon.

We’ve really appreciated their communication and how easy it is to work with them. The team is knowledgeable, proactive, and always ready to share their insights, which has helped us grow and learn throughout the process.

Overall, it’s been a positive collaboration with a group of people who truly want their clients to succeed.

October 14, 2025
Unprompted review
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Reply from My Amazon Guy

Thank you so much for sharing your experience! We’re thrilled to hear that our team’s communication, initiative, and insights have made a difference for your brand. Collaboration and transparency are at the heart of what we do, and it’s incredibly rewarding to know you’ve felt supported every step of the way. We truly appreciate your partnership and look forward to continuing to help you grow on Amazon!

Rated 5 out of 5 stars

MyAwesomeAmazonGuy

As any creative work, it demands a bit of back and forth, however, MAG is amazing, results are beautiful and highly indexed so, I definitely recommend!
Keep up guys!

February 27, 2025
Unprompted review
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Reply from My Amazon Guy

We completely agree — great creative work always involves collaboration, and we’re thrilled to hear you’re happy with both the process and the results. It’s awesome to know your content is performing well and highly indexed. We truly appreciate your recommendation and look forward to helping you continue to grow!

Rated 5 out of 5 stars

High Quality Content

The content they put out has been extremely helpful. I have not worked with them, but the content they put out on YouTube has helped me a ton.

October 10, 2025
Unprompted review
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Reply from My Amazon Guy

Thanks for the feedback! That’s exactly why we put out free content — to help Amazon sellers like you grow. Glad to hear the videos have been useful! Keep watching, keep learning, and keep growing your brand.

Rated 5 out of 5 stars

I bought the PPC course from MAG

I recently took the PPC course from MAG, and it turned out to be a really solid investment in my Amazon career. The instructors actually know what they’re talking about — they explain KPIs, growth levers, and strategies in a way that’s easy to apply in real campaigns. I started using some of their methods right away and saw noticeable improvements. The course layout is straightforward, the examples are practical, and the community is quite helpful too. Overall, it’s one of those courses that genuinely adds value rather than just theory. Definitely recommend it to anyone serious about improving their Amazon PPC skills.

October 25, 2024
Unprompted review
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Reply from My Amazon Guy

Thank you so much for your thoughtful feedback! We’re thrilled to hear that you found the MAG PPC course valuable and that you’re already seeing real results from applying what you learned. Our goal has always been to provide actionable strategies that drive measurable growth — not just theory.

Rated 5 out of 5 stars

Overall Positive Experience Highlighted By Solutions and Good Communications

Working with My Amazon Guy has been an overall positive experience. Their team helped us take our Amazon business to new levels, delivering measurable results in sales growth, optimization, and brand presence. What stood out noticeably was how receptive they were to our requests. Whenever we had a question, concern, or new idea, they listened carefully and offered solutions. Communication was also admirable as they responded quickly and kept us updated at all times.

October 2, 2025
Unprompted review
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Reply from My Amazon Guy

Thank you for the thoughtful review! We’re so glad to hear that our team helped take your Amazon business to the next level. Delivering measurable results while staying responsive and communicative is exactly what we strive for, so it’s wonderful to know that stood out to you. We appreciate your trust in us and look forward to supporting even more of your growth ahead.

Rated 5 out of 5 stars

MAG was a huge accelerator for my business

MAG was a huge accelerator for my business and I'm super thankful. MAG handled my PPC, SEO, and creative which was great because I never wanted to spend time learning about these and instead focus on product work. When I would run into issues with my account or listing MAG always had the magic touch to get things resolved. Overall I had a great experience.

September 30, 2025
Unprompted review
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Reply from My Amazon Guy

Thank you so much for sharing your experience! We’re thrilled to hear that partnering with MAG gave you the space to focus on your products while we handled the rest. Our team takes pride in not only managing PPC, SEO, and creative but also in helping resolve the tricky account and listing challenges along the way. We truly appreciate your trust and are excited to continue supporting your growth.

Rated 5 out of 5 stars

Photo enhancement,contact Raffy was very patient and…

My contact Raffy was very patient and very helpful especially when trying to organise the permission settings in Amazon, seems to be different UI in USA and as I am in UK it wasn't easy for him but with perseverance he got us there i the end.. The product ordered where enhancements to photo quality to 7 of my online photo's which now adorn my Amazon sales page.Iwould have no hesitation recommending MAG to anyone needing help with building an Online business. Thanks again Raffy and your team.

September 1, 2025
Unprompted review
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Reply from My Amazon Guy

Love hearing this! Amazon’s UI differences can definitely be a headache, but with persistence, the process always gets solved. Glad to see your photos leveled up and already making your sales page shine. Thanks for the trust and recommendation

Rated 5 out of 5 stars

Good communication

Good communication, has helped grow sales.

September 19, 2025
Unprompted review
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Reply from My Amazon Guy

We’re glad our communication and support have contributed to your sales growth. Consistent communication is one of our core values, and we’re excited to keep building on this success together.

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