MyAppliances Reviews 

11,066
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... See more

Company replied

Rated 4 out of 5 stars

Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... See more

Company replied

Rated 5 out of 5 stars

Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.

Company replied

Rated 5 out of 5 stars

Came when they said it would no damage or scratch marks delivery woman was polite and courteous job done 👍 ordered on 26/4/25. Came on 30/4/25 put it up on the 1/5/25 (made soup 😁) works perfectly v... See more

Company replied

Company details

  1. Kitchen Supply Store

Information provided by various external sources

MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(11,066)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant.

Brilliant.
Easy to find the item I wanted. Best price out there and next day delivery. Item arrived well packed and protected.
Love my new 300mm wine cooler

November 1, 2024
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Reply from MyAppliances

👍

Rated 5 out of 5 stars

Fab company

Fab company, no issues and our hob even arrived earlier than expected
Thanks

October 17, 2024
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Reply from MyAppliances

👍

Rated 5 out of 5 stars

The item we sent for was Will Pike and…

The item we sent for was Will Pike and securely the delivery was on time no problems whatsoever as for the working of it we've only used it for a couple of days but at the moment everything seems hunky-dory thank you very much

November 6, 2024
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Reply from MyAppliances

👍

Rated 5 out of 5 stars

My Appliances cooker hood

My Appliances sent a replacement cooker hood after the first one was damaged in transit. They did this very quickly after one email which was very good service.
The Innocenti cooker hood is very good quality, looks great and works really well.

October 12, 2024
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Reply from MyAppliances

👍

Rated 2 out of 5 stars

Disappointed!…

Not efficient at all as a recirculating cooker hood and extremely noise!
Came the glass part unattached from the main hood as the parts that keeps it attached came off on opening of the package!
Overall very disappointed with its efficiency!

October 11, 2024
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Reply from MyAppliances

Hello Leyla,
I have looked at your order and can see that you have not made us aware of this. You can exchange this or we can collect if you are not happy. Just contact the office and someone can sort this for you. You will also need to take a short video clip and send this to us so we can hear what noise this is making. This could be done to an incorrect install

Rated 5 out of 5 stars

My my Appliance Purchase my…

I would like to say Thank you for my purchase my microwave is very satisfactory and it is a excellent microwave to have it has plenty of room for larger quantity meals I am very pleased with my purchase delivery courier was very helpful also as he carried it inside my door Thank you my Appliance

October 26, 2024
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Reply from MyAppliances

Hello Mrs. Macdonald, Thank you so much for your positive feedback. This is very much appreciated. We're happy to hear that you are satisfied with the service provided.

Rated 5 out of 5 stars

carbon filters

when the filters arrived sad to say they were too small so had to return them quick delivery and price was just right still waiting for my refund tho

October 11, 2024
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Reply from MyAppliances

👍

Rated 1 out of 5 stars

My splash back arrived completely…

My splash back arrived completely smashed

October 24, 2024
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Reply from MyAppliances

Hello. We are very sorry to hear that your splashback has been delivered damaged. Can you please send image to show this to myappliances.co.uk. We can then send out a replacement/refund for you. I can see that you haven't contacted us in regards to this.

Rated 2 out of 5 stars

the clasp that holds the glass in place…

the clasp that holds the glass in place was broken.
when we contacted you we were told that several people had had the same problem. we wonder why it was dispatched when you knew there were issues with the product..
we got over the problem with some glue we purchased but why was this necessary,,????????
the kitchen fitter was here and ready to install so there was no time to return and re-order.

October 5, 2024
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Reply from MyAppliances

Hello. Our sincere apologies for the fault on this cooker hood. I can see we emailed you with your choice of options moving forward with this but we are still waiting for your response.

Rated 1 out of 5 stars

Ordered a microwave and two ovens a…

Ordered a microwave and two ovens a week ago and received the microwave but not the ovens..

October 21, 2024
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Reply from MyAppliances

Hi Robin,

Our sincere apologies for this. I am working on getting these delivered to you asap.

Rated 5 out of 5 stars

Great!!

Fast, easy, cheap and great quality - what more could you want! :)

October 16, 2024
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Reply from MyAppliances

👍

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