Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... See more
Company replied
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Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... See more
Company replied
Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.
Company replied
Came when they said it would no damage or scratch marks delivery woman was polite and courteous job done 👍 ordered on 26/4/25. Came on 30/4/25 put it up on the 1/5/25 (made soup 😁) works perfectly v... See more
Company replied
Company details
Information provided by various external sources
MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.
Contact info
Unit 3 Normandy Landings, Pope Street, WF6 2AG, Normanton, United Kingdom
- 0330 008 0800
- enquiries@myappliances.co.uk
- myappliances.co.uk
4.4
Excellent
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communications
Excellent communications, reasonable prices.
My appliances look amazing in my new kitchen. Swift delivery.
November 7, 2024
Unprompted review
Reply from MyAppliances
👍
Bought an oven with 2 years warranty…
Bought an oven with 2 years warranty and 5 year parts warranty. We didn’t realise there was a warranty on the oven so took out the defective heating elements ourselves but had trouble sourcing the parts ourselves. So we contacted my appliance to try to get the details of the oven, (nothing on the oven at all) we were then informed that it was under warranty so they would send someone around. He turned up really fed up that he had to travel to Cornwall for a job. Took one look and said he isn’t touching it as the elements had been removed already.
Rang up the company who backed their engineer and also found out that the parts warranty is also now not applicable. Will never use the company again. The charges for the original fitting were even high. The order number was 90334481
November 19, 2024
Unprompted review
Reply from MyAppliances
Hello Martin, Can you please let us know your order reference number so we can look at this and speak to the service team.
Easy to navigate sight
Easy to navigate sight, fairly priced products with good delivery options
November 17, 2024
Reply from MyAppliances
😊
Reply from MyAppliances
😊
Great customer service
Easy to order, arrived on time and well packaged.
I had cause to contact the company on two occasions due to my poor internet when ordering and the delivery company not following instructions for delivery, neither issue was a failing by my appliances. On both occasions my appliance staff were friendly and very helpful.
Definitely great customer service and a very reasonably prices appliance with a good length guarantee. Very happy with my appliances.
November 10, 2024
Reply from MyAppliances
😊
The cookerhood arrived quickly
The cookerhood arrived quickly, just in a few days from ordering. Looks good but still in the box as the kitchen will be done in the next few weeks, so unable to comment on performance.
November 7, 2024
Reply from MyAppliances
😊
Delivered perfectly & helpful when needed
Delivered perfectly. And very helpful when it didn't work out and we needed to return the item, which was organised and processed perfectly. Dee was excellent. Highly recommend
October 16, 2024
Reply from MyAppliances
Thank you for your positive feedback. I will ensure this is passed onto Dee😊
Great product,great price and delivery…
Great product,great price and delivery ahead of time
November 7, 2024
Reply from MyAppliances
👍
No problems with the ordering process
Ordered a microwave from this company and the whole process was easy and went smoothly. Also, very pleased with the product so far.
November 1, 2024
Reply from MyAppliances
👍
Helpful Customer Service.
Good price, fast delivery, helpful telephone customer service.
November 5, 2024
Reply from MyAppliances
👍
Better than expected
Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did offer map tracking. This was excellent but different than you had led me to expect.
November 1, 2024
Reply from MyAppliances
Hello, the couriers don't generate tracking numbers until the evening before delivery so we may not have had this if you asked us for it.
Reply from MyAppliances
👍
Very good Customer Service
Very good Customer Service, Prompt and also Friendly Lady. She Understood the Assessment. Good Value and Prompt Delivery. She also Explained, Checked and Explained. Will Buy Again.
October 31, 2024
Reply from MyAppliances
👍
Great customer service
I had an issue with my appliance when first delivered however MyAppliances quickly resolved it and replaced with a new one in a matter of days. Very happy with the whole process, thank you
On the appliance itself very happy, looks great and great value A+!!
October 29, 2024
Reply from MyAppliances
👍
Not the best
This is not branded appliance only reason I brought it not many gas oven available.
October 30, 2024
Reply from MyAppliances
Hello, none of our appliances are branded. That is why we sell them cheaper.
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