Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... See more
Company replied
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See what reviewers are saying
Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... See more
Company replied
Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.
Company replied
Came when they said it would no damage or scratch marks delivery woman was polite and courteous job done 👍 ordered on 26/4/25. Came on 30/4/25 put it up on the 1/5/25 (made soup 😁) works perfectly v... See more
Company replied
Company details
Information provided by various external sources
MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.
Contact info
Unit 3 Normandy Landings, Pope Street, WF6 2AG, Normanton, United Kingdom
- 0330 008 0800
- enquiries@myappliances.co.uk
- myappliances.co.uk
4.4
Excellent
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order.
Easy to book a delivery day and it was delivered when I was told it would be.
My husband has installed it and so far we're very pleased (had it up for 48hours).
November 22, 2024
Reply from MyAppliances
👍
Reply from MyAppliances
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I ordered incorrect item
I ordered incorrect item, spoke to a lady called Dee in c/services who cancelled delivery & reordered correct appliance. Amazing customer service 10 out of 10 Dee 👍
November 21, 2024
Reply from MyAppliances
👍
Great product at a great price plus…
Great product at a great price plus free delivery.
November 12, 2024
Reply from MyAppliances
👍
I purchased an extractor fan cooker…
I purchased an extractor fan cooker hood, and the experience has been nothing short of frustrating. First, one of the parts was faulty, and it took six weeks for an engineer to come out and address the issue. When he arrived, he discovered that the part he brought was incorrect.
To make matters worse, there was no follow-up communication from the office team to keep me informed. After chasing them for an update, they finally called me a week later to inform me that the correct part would not be available for several months.
In the meantime, I’ve been left with a hood awkwardly installed in a way that people can easily bang their heads on. I had already paid someone to install it, but I was told they can’t send a replacement unit with an engineer because their engineers only handle repairs—not new installations. So I'm expected to buy a new unit and pay for an additional install cost.
It’s now been two weeks since I last heard anything, and I’m still waiting for a resolution. This entire process has been extremely inconvenient and poorly managed.
In regards to Dee's reply, the order number is 90360022
November 28, 2024
Unprompted review
Reply from MyAppliances
Hello Mr Wilcox, Our sincere apologies for this. Can you please provide us with your order reference number so we can look at this for you.
Kind regards
Dee
Initial issue with damaged goods on…
Initial issue with damaged goods on delivery but replacement sent within 4 days. Other than that, all went well and staff on the phone very polite and efficient
November 3, 2024
Reply from MyAppliances
👍
it was a good experience …
it was very easy from start to finish from first ordering the appliance,the email I replied to confirm my order and then the delivery which kept me informed from start to finish
November 3, 2024
Reply from MyAppliances
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easy search and specific product I…
easy search and specific product I needed was in stock and purchasing was simple.
November 23, 2024
Reply from MyAppliances
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As good as more expensive brands
This warming draw is stylish and functional and works as well as the Neff warming draw we bought it to replace. The service from MyAppliances was as ever very good.
November 13, 2024
Reply from MyAppliances
👍
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