MyAppliances Reviews 

11,066
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... See more

Company replied

Rated 4 out of 5 stars

Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... See more

Company replied

Rated 5 out of 5 stars

Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.

Company replied

Rated 5 out of 5 stars

Came when they said it would no damage or scratch marks delivery woman was polite and courteous job done 👍 ordered on 26/4/25. Came on 30/4/25 put it up on the 1/5/25 (made soup 😁) works perfectly v... See more

Company replied

Company details

  1. Kitchen Supply Store

Information provided by various external sources

MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(11,066)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

What a super company ordered wrong gas hob no problem returning it They were very efficient And quick return with my money ordered the correct one now and will be arriving day after tomorrow Can’t wait to see the correct one

February 4, 2024
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Reply from MyAppliances

😊

Rated 5 out of 5 stars

Gas hob arrived on time good value for…

Gas hob arrived on time good value for money
Only problem was there wasn’t a electrical plug attached to it, for the ignition, had to use a plug off something else, and then replaced

January 12, 2025
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Reply from MyAppliances

😊

Rated 2 out of 5 stars

My appliance has still not arrived!

My appliance has still not arrived! Not a very good delivery service!

January 27, 2025
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Reply from MyAppliances

Hello, Our sincere apologies for the delay in your delivery. I will email the courier company for you to find out what is happening and I will contact you directly once I receive a response.

Rated 4 out of 5 stars

Disappointed

I order on 26 jan., delivery suppose to be on 29 jan., today is 1 feb. and I still not received it. No communications at all, contacted delivery company once, said will be on 31 jan. Nothing, called them back today, now on 4th feb.
At least they tried sort delivery problem

January 26, 2025
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Reply from MyAppliances

Hello Neringa, Our sincere apologies for the delay in your delivery. I will email the courier company for you to find out what is happening and I will contact you directly once I receive a response.

Rated 1 out of 5 stars

Still haven’t received my purchase

Still haven’t received my purchase. 5 days late.

January 22, 2025
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Reply from MyAppliances

Hi Scott, I have checked the courier tracker and they attempted delivery on 27/01 as you requested and there was no one there. They left a card to inform you of this and to let you know they will re deliver on Monday. Please ensure someone is there to receive this, otherwise, they will return this to us.

Rated 5 out of 5 stars

Excellent issue resolution

The way myappliances dealt with problems was amazing.
2 extractor units had damage and both were replaced, the final one personally delivered by the warehouse manager… all next day resolutions…highly recommend

January 6, 2025
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Reply from MyAppliances

Hello Simon , Thank you so much for your positive feedback. This is very much appreciated. We're happy to hear that you are satisfied with the service provided.

Rated 5 out of 5 stars

Nice product

Nice product, clear description, delivery options easy to choose from, thanks!

January 28, 2025
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Reply from MyAppliances

👍

Rated 5 out of 5 stars

Website easy to use

Website easy to use, and had my item in stock, use My Appliances before and always been happy with my service

January 23, 2025
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Reply from MyAppliances

👍

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