Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... See more
Company replied
Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... See more
Company replied
Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.
Company replied
Came when they said it would no damage or scratch marks delivery woman was polite and courteous job done 👍 ordered on 26/4/25. Came on 30/4/25 put it up on the 1/5/25 (made soup 😁) works perfectly v... See more
Company replied
MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.
Unit 3 Normandy Landings, Pope Street, WF6 2AG, Normanton, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great design, reasonable price and excellent guarantee. Delivered on time with transparent communication.

Reply from MyAppliances
Easy to use web-site and process to buy online was quick and efficient.

Reply from MyAppliances
Great products ,fast delivery and super warranty .great pricing too. Whats not to like.

Reply from MyAppliances
Detailed info great and purchase process very easy

Reply from MyAppliances
Really nice cooker hood have ordered before at a previous house good quality looks great good price and delivery good customer service

Reply from MyAppliances
very professional, great prices and delivery and when I had an query, managed to speak to a 'person' immediately. Great company service

Reply from MyAppliances
Good price considering a new motor on its own is £125!!! Easy purchasing system using Amazon. Would have given 5 stars if you had Apple Pay

Reply from MyAppliances
I ordered a curved glass cooker hood they sent one it was broken when it turned up they exchanged it an a straight glass turned up unfortunately my fitter fitted this when I as out I emailed told appliance was not right they said they exchange it told me to pack up the wrong one an they sent another one following day .When the other one came again it was a flat glass hood totally wrong again I emailed an told the good job the one fitted hadn’t been taken down plus who was going to pay for taking down an re fit another one ,good enough eventually they sent a curved glass an said they would pay to refit correct one so got to get fitter back to do it , been a saga but got there in end I hope

Reply from MyAppliances
We have used you before and have been pleased with our purchases and delivery.

Reply from MyAppliances
The order process is simple and easy to use.

Reply from MyAppliances
Very disappointed with the service provided from the servicing department / approved contractor (engineer).
All must have kitchen appliances were purchased and instal March / April 2022 - no issues. Late 2023 we had problems with the hob and microwave. We contacted the company and they assigned the job to an approved local contractor. The hob was quick to fix. The microwave took over 8 weeks to be returned to us. I had to chase several times and I believe my repair ticket was closed by mistake, so I had to raise another one. The engineer tried to fix twice but to no avail and he wasn't confident what the overall issue was. The communication from the approved contractor (engineer) and My Appliances were non existent unless I called them. The microwave was finally fixed and installed 08/02/24. The engineer didn't seem certain that the issue wouldn't return - " I Hope this works ". Near on exactly a year later - Friday 07/02/25 - the same issue returned. Microwave blew my electrics. I have now called the servicing department who have advised me that my microwave is not under warranty, even though I assumed it was under a 5 year warranty - Apparently, I should have registered ....my mistake ! However, considering we experienced the initial problem just over 18 months of purchase and then again within 12months of a repair, surely this confirms there is an underlying fault with the appliance ?? They have sold me a microwave that is clearly not fit for purpose. I would have assumed that a company like My Appliances, would take some ownership of an ongoing fault which has been repaired previously. Clearly not.

Reply from MyAppliances
Delivered on time, and put in a safe place as we were out when delivery was made.
All good.

Reply from MyAppliances
Website was easy to navigate. Good choice and descriptions informative. Quick delivery times.

Reply from MyAppliances
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.