Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... See more
Company replied
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See what reviewers are saying
Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... See more
Company replied
Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.
Company replied
Came when they said it would no damage or scratch marks delivery woman was polite and courteous job done 👍 ordered on 26/4/25. Came on 30/4/25 put it up on the 1/5/25 (made soup 😁) works perfectly v... See more
Company replied
Company details
Information provided by various external sources
MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.
Contact info
Unit 3 Normandy Landings, Pope Street, WF6 2AG, Normanton, United Kingdom
- 0330 008 0800
- enquiries@myappliances.co.uk
- myappliances.co.uk
4.4
Excellent
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick and easy
March 14, 2025
Reply from MyAppliances
Good Morning,
Thank you for your kind words
Kind regards
My Appliances
Delivered the wrong item
Delivered the wrong item, collected a few days later and 1 week on from collection still no refund
March 2, 2025
Reply from MyAppliances
Good Morning
Thank you for comments
I have had a look on the system and can confirm the refund has been actioned
Regards
Hayley
Quick and easy to order from
March 11, 2025
Reply from MyAppliances
Good Morning,
Thank you for your kind words
Kind regards
My Appliances
Quick and easy transaction no fuss with…
Quick and easy transaction no fuss with free delivery.
March 11, 2025
Reply from MyAppliances
Good Morning,
Thank you for your kind words.
Kind regards
My Appliances
Fantastic service!
Fantastic! Great value and prompt delivery! The glass splashback arrived as described and was easy to fit. We are very pleased!!
March 4, 2025
Reply from MyAppliances
Good Morning,
Thank you for your kind words
Kind regards
My Appliances
Great value for a quality product
Great value for a quality product, delivered quickly and securely
March 2, 2025
Excellent service easy to order
February 28, 2025
Awful delivery
Ordered a Cooker Hood. Price Too good to be true? It was. Have been given 2 delivery dates and times (I took a day off work for one) Phoned My Appliances - Have been given 2 different stories on each day. I suggested that if they wanted satisfied customers then it would be sensible to get a reliable delivery company. They put the phone down on me. Surely, its not rocket science is it?
March 5, 2025
Unprompted review
Reply from MyAppliances
Good Afternoon
Thank you for your comments. I am very sorry to hear you are not happy with the service provided. Could you please contact the team directly with your delivery address so they can look in to this complaint as this is not the service we expect our costumers to receive
Thank you
Kind Regards
Hayley
The cooking hood looks amazing and I’m…
The cooking hood looks amazing and I’m excited to get it installed and see what it looks like. Thank you. I do appreciate it. The new cooking hoods I purchased from your company. Thank you again.
January 3, 2025
Simple to order replacement filter
March 2, 2025
Parts missing
Extractor great quality, pity there were fixing nuts missing from pack so couldn't fit till purchased separately
February 22, 2025
Reply from MyAppliances
Good Afternoon
Thank you for your comments these have been passed to the production team
Regards
Careful with delivery company
Order process good and easy.
Got a delivery date then had an email day before to say delivery had ben cancelled. Spoke to delivery company and supplier who reassured us that it was mistake.
Was not delivered on delivery date and the following day a very nice neighbour in the next village brought our item to us which he did not have to do at his expense. No communication from delivery company or supplier to say it had been delivered either. Just this survey today to ask 'how did we do'?
4th March
unable to reply to your reply but yes I did contact appliances direct by telephone about the cancelled delivery and was told they were experimenting with different delivery companies and not to worry it would be delivered on the date expected. Heard nothing more except for the kind man in the next village bringing it to our door
February 25, 2025
Reply from MyAppliances
Good Morning
Thank you for your comments. Im sorry your appliance didnt arrive on the day requested. Can i ask did you contact the My Appliances team? So they could have looked in to this for you.
Regards
good service
February 22, 2025
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