My Auto Shop Reviews 

742
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Kent My auto shop auckland completed a pre inspection for me yesterday 30/7/26 He was through and completed to satisfaction He was on time and sent the report through to me straight away. highly r... See more

Rated 5 out of 5 stars

Had booked a comprehensive service, Jack was allocated worker for it, have had Jack come round couple times for another job and his work ethic is professional, prompt w response and his explanation wa... See more

Rated 5 out of 5 stars

Booked rear brake pads and discs rotor replacement for this Wednesday just gone but was bumped down to today. Thankfully they did let me know yesterday via phone call. Recieved email and text about th... See more

Rated 1 out of 5 stars

Very poor service. Booked for a "Diagnostic" check on vehicle. No mechanical fix required, simply wanting to know what issues identified via Diagnostic test. Received reply following day stating they... See more

Company replied

Company details

  1. Mechanic

Written by the company

My Auto Shop thinks about car maintenance differently. We provide a trusted and convenient way to keep your car running smoothly, without all the hassle and confusion.


Contact info

4.1

Great

TrustScore 4 out of 5

742 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(742)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

The technician was awesome

The technician was awesome! He was friendly and professional. The weather was bad it was raining and cold but he got the job done, which I though was so cool! Was super appreciative of his work, made my life that much easier. Only took an hour and I was off to work! The amount of time it would’ve taken at the shop was halved like nothing! Will definitely use the service again. Best cost effective service out there!

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

A few hiccups but Tom was the best

A few hiccups but Tom was the best. Went out of his way to ensure my car was up and running .
I feel was office fault ordering wrong parts, I had to sacrifice time off work to get things done from Monday to Wednesday. Your mechanic was amazing very apologetic. Tom wax amazing

November 29, 2022
Unprompted review
Rated 1 out of 5 stars

The report commented on

The report commented on
1. The battery tests bad- Does this mean the battery needs replacing or charging. One costs $145.00 plus.
2. No jack or tools, spare wheel not secured- Does this mean the vehicle isn't warrantable? - Does Turners have an obligation to advise sellers that the current warrant isn't valid?
3. I asked for a report on the rust around and under the spare wheel. In particular where visible rust was present.
4. A phone call from the technician about clarification on the above matter didn't happen. Which meant overall didn't bid on the car and overall, the experience with your company was a waste of money for your service.

September 11, 2022
Unprompted review
My Auto Shop logo

Reply from My Auto Shop

Hi Andrew, thanks for the feedback and apologies that we didn't meet your expectation. We are always looking for ways to go above and beyond, and you've suggest a few good ways we can do that such as helping to quantify the cost of needed repairs and implications on a warrant of fitness. We'll continue to try to do better. Thanks again for taking the time to share this. Andy

Rated 5 out of 5 stars

Excellent Service ⭐⭐⭐⭐⭐

This is the best service I have experienced in all my years of dealing with problem cars.The website makes everything simple and easy to use the service provided by SAN the mechanic was outstanding and I will definitely recommend you guys to all thankyou for this great service you guys are the best.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great work.

Awesome guys, 2nd time I have used them. They keep me informed and made it easy for me to have my car back on the road. Thanks Guys.

December 4, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect service

Great experience easy as to get a quote booked my appointment via phone with no issues website is fantastic and very informative will deffintly recommend to family and friends

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Really great

Really great. They were easy to deal with and cheaper! Plus they came to me! What's not to like? Would highly recommend

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick appointment and Very fast…

Very quick appointment and very fast report emailed. The report advised about tyre ages which was very useful. A comment about this would be even better but it gave me a negotiation point with the dealer. It was very easy to set up the appointment also.

November 28, 2022
Unprompted review

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