Kent My auto shop auckland completed a pre inspection for me yesterday 30/7/26 He was through and completed to satisfaction He was on time and sent the report through to me straight away. highly r... See more
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Had booked a comprehensive service, Jack was allocated worker for it, have had Jack come round couple times for another job and his work ethic is professional, prompt w response and his explanation wa... See more
Booked rear brake pads and discs rotor replacement for this Wednesday just gone but was bumped down to today. Thankfully they did let me know yesterday via phone call. Recieved email and text about th... See more
Very poor service. Booked for a "Diagnostic" check on vehicle. No mechanical fix required, simply wanting to know what issues identified via Diagnostic test. Received reply following day stating they... See more
Company replied
Company details
Written by the company
My Auto Shop thinks about car maintenance differently. We provide a trusted and convenient way to keep your car running smoothly, without all the hassle and confusion.
Contact info
8/90 Elizabeth Knox Place, Saint Johns, 1072, Auckland, New Zealand
- 09 887 8317
- hello@myautoshop.co.nz
- myautoshop.co.nz
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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The technician was awesome
The technician was awesome! He was friendly and professional. The weather was bad it was raining and cold but he got the job done, which I though was so cool! Was super appreciative of his work, made my life that much easier. Only took an hour and I was off to work! The amount of time it would’ve taken at the shop was halved like nothing! Will definitely use the service again. Best cost effective service out there!
A few hiccups but Tom was the best
A few hiccups but Tom was the best. Went out of his way to ensure my car was up and running .
I feel was office fault ordering wrong parts, I had to sacrifice time off work to get things done from Monday to Wednesday. Your mechanic was amazing very apologetic. Tom wax amazing
Awesome and…
The report was very thorough and comprehensive. Thank you very much
The report commented on
The report commented on
1. The battery tests bad- Does this mean the battery needs replacing or charging. One costs $145.00 plus.
2. No jack or tools, spare wheel not secured- Does this mean the vehicle isn't warrantable? - Does Turners have an obligation to advise sellers that the current warrant isn't valid?
3. I asked for a report on the rust around and under the spare wheel. In particular where visible rust was present.
4. A phone call from the technician about clarification on the above matter didn't happen. Which meant overall didn't bid on the car and overall, the experience with your company was a waste of money for your service.

Reply from My Auto Shop
Very fast response and service
Very fast response and service. Definitely recommend!
Excellent Service ⭐⭐⭐⭐⭐
This is the best service I have experienced in all my years of dealing with problem cars.The website makes everything simple and easy to use the service provided by SAN the mechanic was outstanding and I will definitely recommend you guys to all thankyou for this great service you guys are the best.
The guy had good service
The guy had good service, he managed to solve the issue, 10/10👍🏽
Quick and efficient inspection service
Quick response. Easy booking system with a range of options.
Great work.
Awesome guys, 2nd time I have used them. They keep me informed and made it easy for me to have my car back on the road. Thanks Guys.
Good honest professional and…
Good honest professional and knowledgeable have used them twice now and very happy with results
Good prompt service including putting…
Good prompt service including putting me in touch with the inspection mechanic to clarify a few matters regarding the inspection results. I'm very happy with the service provided. Excellent.
Brilliant experience
Brilliant experience - Ichiban was a true G! helpful and efficient. On time (even beat my expectations)
Thanks again!
very helpful fast supportive
very helpful fast supportive and friendly staff from start to finish
Excellent, professional service
Reasonable pricing, good communication, friendly and professional technician, with outstanding customer service and skill.
Easy, great work
Mech came, assessed the car, found the fault in a hour, mechanic san was great, easy going and straight to the point.
Easy going and experienced technician
Easy going and experienced technician. Very easy service/website to use
Perfect service
Great experience easy as to get a quote booked my appointment via phone with no issues website is fantastic and very informative will deffintly recommend to family and friends
Really great
Really great. They were easy to deal with and cheaper! Plus they came to me! What's not to like? Would highly recommend
Very quick appointment and Very fast…
Very quick appointment and very fast report emailed. The report advised about tyre ages which was very useful. A comment about this would be even better but it gave me a negotiation point with the dealer. It was very easy to set up the appointment also.
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