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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful presentation, excellent paper, and vibrant illustrations. Many people found the ordering process simple and hassle-free, appreciating the ease of personalization and the timely, well-packaged delivery. However, some people were dissatisfied with the user experience, mentioning issues with tracking, unexpected delivery delays, or receiving incorrect orders. A few other people also felt that the content of some books was poorly written or contained confusing American grammar, and that the personalization options for character appearance varied inconsistently.

What people talk about most

Product

Customers consistently note positive experiences with product quality and personalization. Many reviewers... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of the books,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and simplicity. Many reviewers... See more

User experience

People report ambiguous experiences with the user experience. Many customers found the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... See more

Company replied

Rated 5 out of 5 stars

I got my two grandchildren a book each for Christmas, the books are so beautiful, they Children absolutely love reading them and were amazed to find their names in the story. I made the mistake, I d... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 books and they are fantastic! The stories of the ones I chose are just brilliant and It was lovely to read them. They feature 3 on my youngest Grandchildren, all siblings, and their names... See more

Company replied

Rated 5 out of 5 stars

Very good quality for a reasonable price when done on a 241 deal The names were transposed correctly, the stories longer than I thought they would've been so many more pages than I expected, and the... See more

Company replied


Company details

  1. Childrens Book Store
  2. Baby Store
  3. Children's Store

About My Best Book

Written by the company

📚 Personalised Children's Books 📚

Explore together as a family, with your children as the stars of their own adventure. Along with their name, you personalise their skin tone, hair colour and hair style, and other features depending on the book. The books are be ordered online with ease, exciting to read and are a great keepsake

🤩 A Unique Gift for Unique Children 🤩

Our large range of different adventures means you will be able to find the perfect book for your loved one. For the youngest reader, there are books about a trip in the forest and learning colours outside. Older children can explore the Land of Dinosaurs, an underwater odyssey or a quest to help the Winter Queen’s magical lantern glow bright again! br>

Books to help with the big life transitions for a child are also available. It could be that your little hero does not want to say goodbye to their pacifier, they need a good bedtime routine or are soon starting school. Written by a child psychologist, these books aim to provide guidelines and helpful tips to ease the stress of these big changes.

We are very happy to hear from our customers and are always ready to help find the perfect book for your child.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

846 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very easy to make an order

Very easy to make an order. Such an original present 🎁 very quick delivery and quality of the book 📕 is great.
We'll order more in the future ☺️

December 1, 2025
Unprompted review
My Best Book logo

Reply from My Best Book

Wonderful! Thank you for your lovely review, Eleonora.

Rated 5 out of 5 stars

Beautiful, colourful books

I ordered two books from
My Best Book
They are as Christmas presents but I am sure my grandchildren will be delighted with their personalised books.

November 21, 2025
Unprompted review
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Reply from My Best Book

Lovely to hear, Ann. Thank you for your sweet review.

Rated 5 out of 5 stars

Lovely product

Lovely product. Great value for money and, despite coming all the way from Denmark, very quick delivery. I would highly recommend.

November 28, 2025
Unprompted review
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Reply from My Best Book

Thank you for your lovely review and recommendation!

Rated 5 out of 5 stars

The books are beautifully made

The books are beautifully made. I love how the first book leads into the second story. Having the ability to add in every persons name is a wonderful detail.

December 3, 2025
Unprompted review
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Reply from My Best Book

Wonderful. Thank you for your kind review, Michelle.

Rated 5 out of 5 stars

These books are an absolute godsend as…

These books are an absolute godsend as personalized gifts for my great-nephew and greatniece. They love them and it helps us stay connected. Great quality and they enjoy the stories.

December 1, 2025
Unprompted review
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Reply from My Best Book

This is wonderful to hear, Gloria. What a beautiful way to stay connected. Thank you so much for your lovely review.

Rated 5 out of 5 stars

Beautiful book

Beautiful book so colourful and personalised. Informative to for a child really impressed overall. Arrived on time too

November 30, 2025
Unprompted review
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Reply from My Best Book

Fantastic to hear, Linda. Thank you so much for your lovely review!

Rated 5 out of 5 stars

Very good quality for a reasonable…

Very good quality for a reasonable price when done on a 241 deal
The names were transposed correctly, the stories longer than I thought they would've been so many more pages than I expected, and the drawings of the children matched the descriptions I gave. Will definitely use again but will wait for the occasional seasonal deals.

November 15, 2025
Unprompted review
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Reply from My Best Book

Lovely to hear you're happy with your books, Joe. Thank you for your review!

Rated 1 out of 5 stars

This book is very strange

This book is very strange. I ordered what I thought would be a cute, child-friendly support mechanism for transitioning my son off his dummies. What I receive was a beautiful book in terms of aesthetic, but that is where the positives stop. The story is written by a leading psychologist for children, which I considered a positive, but, in reality, demonstrates that not everyone is talented as a children's author. This is borne out in the overly complex, convoluted and frankly alarming story. I am not sure if I have the tenacity to read the needlessly long story, let alone my 3 year old. The plot involves dummies becoming smelly, elves stealing them and other nonsense that would actually upset my son. It has gone un the bin. Honestly, we will never reas it to our son. Save yourself £25+ and just do a box to send off to the dummy fairy and ride it out.

November 19, 2025
Unprompted review
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Reply from My Best Book

Thank you for your review, Mrs C. We are very sorry to hear that you were disappointed in your book. It comes as a bit of a surprise, as we receive lots of positive comments from customers about this book. However, we are aware that peoples' tastes and opinions can differ.

It's most important thing to us is that our books are well received by our customers. We would be happy to find a resolution for you with this issue. Please contact our customer service team on info@mybestbook.uk, with your order number and we will gladly find a solution that works for us both.

Rated 5 out of 5 stars

Great Quality

Great service and quality. Would recommend

November 14, 2025
Unprompted review
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Reply from My Best Book

Fantastic to hear, Kate. Thank you for your review.

Rated 5 out of 5 stars

I got my two grandchildren a book each…

I got my two grandchildren a book each for Christmas, the books are so beautiful, they Children absolutely love reading them and were amazed to find their names in the story.
I made the mistake, I didn’t realise that there were four books in the series and I ordered book 1 and book 3 🥲
I would highly recommend them.

November 21, 2025
Unprompted review
My Best Book logo

Reply from My Best Book

Thank you so much for your lovely review, Pauline.

Rated 5 out of 5 stars

Amazing quality at great deals! Makes a perfect gift.

I am so impressed with My Best Book. I ordered two Christmas books on offer (two for the price of one) - I thought this deal was perhaps a little too good to be true. However, I received both books and was extremely pleased with the amazing quality and adorableness of both. Personalised gifts are so popular nowadays. One is a gift for my son and the other a gift to my nephew. I'm sure both boys will cherish these books for years to come. I certainly will!

November 8, 2025
Unprompted review
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Reply from My Best Book

This is wonderful to hear, Gracie! Thank you so much for your lovely review.

Rated 4 out of 5 stars

Resolving issue

I had a small issue with the book and it was resolved instantly. Very happy with the quality of the paper and book itself. Maybe just a little more diversity available when picking chacteristics perhaps.

November 14, 2025
Unprompted review
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Reply from My Best Book

Thank you very much for your review, Caroline. We are constantly working to offer more personalisation options with our newer books and updating older books. We truly appreciate your feedback.

Rated 5 out of 5 stars

I would definitely recommend and use…

I would definitely recommend and use this website again. The books are lovely, arrived quickly and well packaged. I cannot wait for my children to see their Christmas books!
Thank you

November 20, 2025
Unprompted review
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Reply from My Best Book

Fantastic to hear, Holly. We hope the children love their books. Thank you for your lovely review.

Rated 5 out of 5 stars

Excellent quality

Very easy to order, with a good choice of stories. The pictures &story are excellent. It's a Christmas present so I don't know what my great nephew thinks of it yet but I'm pretty certain he will love it.

November 20, 2025
Unprompted review
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Reply from My Best Book

We hope that your great nephew will love his book, Julia. Thank you so much for your kind review.

Rated 5 out of 5 stars

Lovely Books!

It was so easy to order these lovely Christmas books for my grandchildren.
They arrived quickly and are just delightful.
The quality is excellent and I'm sure they will love them.

November 19, 2025
Unprompted review
My Best Book logo

Reply from My Best Book

This is wonderful to hear, Marjie. Thank you so much for your review.

Rated 5 out of 5 stars

Books are delightful

Books are delightful. Brought two for my grandchildren for Christmas. Delivery was timely and efficient.

November 18, 2025
Unprompted review
My Best Book logo

Reply from My Best Book

Fantastic to hear! Thank you for you lovely review.

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