myBESTscooter Reviews 

264
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Good company , email technical support and get genuine help with extra tips to prevent silly mistakes installing spare parts. Bought MI PRO SCOOTER parts spot on they fit and similar prices than if fe... See more

Rated 5 out of 5 stars

Got exactly what i expected. Seller is friendly and doesn't talk like a programmed robot. The extra accessories come really handy (especially the valve extender). Fast response time and straight to th... See more

Rated 5 out of 5 stars

TL;DR Excellent and proactive service; fast delivery! I accidentally fried my M365 pro's controller board using medium regen braking. Did a bit of research where to get a new, genuine Xiaom... See more

Company replied

Rated 5 out of 5 stars

So i ordered a new brake replacement after my electric scooter fell over and it snapped. After waiting over a week i decided to drop a email to find out what was going on, i received an update straigh... See more

Company details

  1. Motor Scooter Dealer

Information provided by various external sources

myBESTscooter focus on delivering best quality products while providing an exceptional customer service. We provide most reviewed and trusted Xiaomi M365/Pro and Segway ES2/ES4 electric scooters, wide range of spare parts and accessories. All products on our platform are located in the UK, shipped within 24 hours and delivered next day for domestic customers (3-5 working days to Europe). Over the last year, we have launched more than 100 new products, served 14000 new customers and successfully expanded into Europe. We now have our items placed in the UK, Germany, Spain, France, Italy, Poland and Czech Republic!


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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4.9

All reviews

(264)

1 review in the last 12 months

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Rated 5 out of 5 stars

Perfect service,

Perfect service,

First I start a request it is possible to use?
The sales answered in a very short time and helps.
The delivery is very fast.
Thanks your grate

October 18, 2019
Unprompted review
Rated 5 out of 5 stars

You wont be disappointed !

Got exactly what i expected. Seller is friendly and doesn't talk like a programmed robot. The extra accessories come really handy (especially the valve extender). Fast response time and straight to the point. Very knowledgeable about what he is selling. Only downside was that delivery took 5 days instead of 2-3 but that doesn't matter :)

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I am so grateful for finding mybestscooter. I have just had my back tyre and tube replaced and the service went above and beyond.

Thank you so much. Highly recommended. I will be using them in the future again.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Good value, great customer service!

I'd been shopping around for the Xiaomi 365 Pro for a few weeks, and found myBestscooter to be the most affordable. The price listed is it, no additional delivery fees or tax.

Not having owned an e-scooter before, I had a few questions about maintenance, legality, security, and general questions about riding an e-scooter in the UK. I used the online chat function, and the customer service rep (Matt) was extremely prompt - and super helpful. He gave me all the information I needed and additional tips for the scooter.

The scooter was delivered within 48 hours and came with some free extras (a kick stand cover was the most helpful - so it doesn't scratch my wooden floors in my place). The first time I parked my scooter at a cafe, when I got it back, the kickstand cover had fallen off and I didn't want to trouble the staff to go look for it.

I had the chat window with myBESTscooter still open, so just asked if I could buy additional kickstand covers. Matt mentioned that they would be 3D printing new ones soon and to check back soon.

Two days later, I get 3 new kickstand covers in the mail - completely unexpected, and free.

myBESTscooter is a super reliable and decent operation. I wouldn't hesitate purchasing more tech/kit from them in the future.

One of the nicest online purchase experiences I've had.

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Tracking number provided but wasn't working. I suspect trouble on the Post Office side. Easy to navigate through the website, a lot of payment options.

October 1, 2019
Unprompted review
Rated 5 out of 5 stars

Who dares to try better?

Placed an order for an accelerator throttle unit for the Xiaomi M365. Perfect fit and quality. Shipped to Antwerp, Belgium in apr. 50 hours. Who dares to try better? Very happy!

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

Really helpful service and fast delivery

My 3 Xiaomi pro scooters arrived safe and sound in Central Europe in just 5 days. The company rep has been super helpful answering all my questions, both before and after purchase. Recommended.

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Top service from myBestscooter

Top service from myBestscooter as always.
I bought originally the wrong part and struggled to fit it. After discussion, Matt sent me the correct part!
I received it today and fitted it with no problem.
Thanks again for sortes me out!

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent communication.

Excellent communication via email and online chat (a real person) Parts ordered and delivered with 2 days as promised. Parts original and fitted perfectly.
Another happy customer

September 25, 2019
Unprompted review

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