Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't... See more
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Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere. Dealt with Chloe who, rather than cancel the order, simply asked what discount cod... See more
I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch inform... See more
Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking num... See more
Company details
Contact info
B15 3HE, Birmingham, United Kingdom
- contact@mybodyfitpal.com
- mybodyfitpal.com
2.1
Poor
402 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Still waiting for the parcel 11days…
Still waiting for the parcel 11days later after the purchase, got an email saying its a tracked parcel with royal mail but didn't give me the tracking number so i dont know where it is.
December 9, 2021
Reply from Mybodyfitpal
posted on 3rd december. here is your royal mail tracking number JA007936255GB
The packages arrive covered In red stains
I did not even open my package as The packages arrived covered in ‘Red stains’ which looks like body fluid. I have contacted them several times To return the order to them and to date no one has replied to ANY EMAILS THAT I HAVE SENT! NO telephone number either!
***I do not have any reply emails from Chloe in my emails!!
December 9, 2021
Reply from Mybodyfitpal
Chloe is now responding via email
Perfect for muscle aches
It’s fantastic not over powerful it really helps with my back. Everyone in my house loves it 5*
December 8, 2021
What a heavy piece
What a heavy piece
Of equipment. I brought this as I suffer from muscle tightness and I simply cannot use it. It’s totally impossible.
Not happy at all
December 4, 2021
Great customer services the best …
Thank you so much to Chloe at my body fit for resending a replacement out as the first one didn’t get to my address for some reason 🤷♀️
December 4, 2021
Unprompted review
Absolutely thrilled with this product
Absolutely thrilled with this product! Would definitely recommend!
December 2, 2021
Absolutely amazing..also even better…
Absolutely amazing..also even better when someone else does it for you
November 28, 2021
It was for my daughter who says it is…
It was for my daughter who says it is great especially after a heavy football session.
November 25, 2021
I order this item and it was dispatched…
I order this item and it was dispatched last Thursday, one week later and I’m still waiting on delivery from Royal Mail
November 24, 2021
Reply from Mybodyfitpal
here is your royal mail tracking number JA007931995GB
Excellent product honest company.
Very fast delivery and exactly as I thought it would be.It works perfectly my neck tension disappeared overnight.Highly recommend.
November 22, 2021
This was a present for my son
This was a present for my son . It arrived with the wrong charger . He contacted them and they sent the correct one . Now he can use it he said it is good .
November 22, 2021
My gun was faulty I sent Chloe an email…
My gun was faulty I sent Chloe an email to advise who then asked for a fault video the gun when plugged in and was fully charged only lasted 30 seconds on the video I sent . No reply as yet on the email so sent on FB messenger and on Facebook page no reply yet. I just want to know how to send back and get a full refund as o cannot use this gun it was brand new and didn't work properly from the start . I do not recommend this massage gun at all . Please arrange a refund
November 21, 2021
The ball shape attachment just falls out
November 18, 2021
Reply from Mybodyfitpal
please contact our customer service team contact@mybodyfitpal.com so we can sort the problem out for you
My body fit pal does exactly what it is…
My body fit pal does exactly what it is said to do. Good quality, great price. Got it for my partner for the deep tissue massages as my hands are too weak. Happy partner happy life.. Only complaint I have is it is alittle noisy.
November 18, 2021
Arrived on time in good working order
November 18, 2021
Hasn’t arrived
November 17, 2021
Reply from Mybodyfitpal
please email our customer service team at contact@mybodyfitpal.com
Rubbish product for the price 59.99 now…
Rubbish product for the price 59.99 now on sale for 19.99!!
Should of bought one from Amazon Wer my friend got hers from which is fantastic..
November 17, 2021
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