Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't... See more
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See what reviewers are saying
Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere. Dealt with Chloe who, rather than cancel the order, simply asked what discount cod... See more
I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch inform... See more
Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking num... See more
Company details
Contact info
B15 3HE, Birmingham, United Kingdom
- contact@mybodyfitpal.com
- mybodyfitpal.com
Still havent received my order. Its a SCAM
Still havent received my order. This place is a scam. Dont buy from here
Never arrived
Ordered got a tracking number next day 5 days later still not posted avoid at all costs
It’s been 7 days and I still haven’t…
It’s been 7 days and I still haven’t received my order and there’s no way to track the order. Very frustrated with the service.
I ordered an item on 18April
I ordered an item on 18April. The email response quoted 2-3 working days for dispatch. I have heard nothing further, despite emailing to ask why this order has not been fulfilled. I have checked the order via website this morning, 25 April, and it says that this has still not been fulfilled.
Product never arrived and no response…
Product never arrived and no response from the contact details provided on their website. I will need to try and get the bank to reclaim this money now.
Never received item no emails have been…
Never received item no emails have been responded too scam company
Hi,I am still waiting for my delivery…
Hi,I am still waiting for my delivery and upto now I haven't received any mail, any update please.
Fast efficient service but the product…
Fast efficient service but the product is working intermittently so not so good
Terrible customer service, is this even a real company? Asking me for a review when I’ve been…
Asking me for a review when I’ve been emailing non stop since last Saturday to ask where my order is or at least a tracking number, absolute joke and have requested a refund and still not heard back
Do not order from here !!!
Ordered my item never arrived yet
Emailed 5 times with no reply
No tracking details
No updates
No refund
Very bad service from start to finish
Do not order !!!
Placed order payed straight away and…
Placed order payed straight away and now 2 weeks later no product and no response from company
Still waiting for my order & not heard…
Still waiting for my order & not heard anything, so will not be ordering from this company again
Haven’t received the product yet
I’ve not gotten my order yet
I’ve not gotten my order yet. No information from the seller on the status of my order since I made payment.
I checked them out on Instagram and I saw a few comments saying they’re scammer and never delivered. Reported to my bank already. Avoid at all cost
Parcel not despatched
Ordered over a week ago paid extra for Royal Mail 1-2 day delivery and still waiting for my parcel to be despatched. Emailed the company and they haven’t even replied.
Worst customer service ive ever dealt…
Worst customer service ive ever dealt with, cheap tat products. Dont bother with these cowboys
Do not buy from this website I have…
Do not buy from this website I have more than three weeks and I don’t receive the item and they never answer to my emails dodgy website
Finally arrived 9 days after ordering
Finally arrived 9 days after ordering, emailed a number of time without any reply and when it arrived not as advertised.
Still haven’t received my order??
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