Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't... See more
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See what reviewers are saying
Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere. Dealt with Chloe who, rather than cancel the order, simply asked what discount cod... See more
I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch inform... See more
Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking num... See more
Company details
Contact info
B15 3HE, Birmingham, United Kingdom
- contact@mybodyfitpal.com
- mybodyfitpal.com
I've been waiting 3 weeks now on my…
I've been waiting 3 weeks now on my order. Maybe a misunderstanding but 3 weeks is ridiculous
August 20, 2023
I don’t know where is staff I texted…
I don’t know where is staff I texted and email but no one is reply me plz help me
August 29, 2023
Great product
August 22, 2023
Rubbish
Claim royal mail tracked, two weeks and my package hasn't even been sent out. I have emailed them twice and yet to receive a response. I personally think ive been conned
August 6, 2023
have received the product earlier this…
have received the product earlier this week, however after trying the product I am very much disappointed with the quality and the result of the product. It is very less effective in trimming and I had to go so many times over one spot white I tried it.
For the reason I have now decided to return the product. Could you please help me with the return process and also provide me with address where I have send it back.
July 23, 2023
I didn’t received the order…very poor…
I didn’t received the order…very poor customer service…I asked where is my order and they told me will be back to you soon….9 days are gone now and still waiting for my order and for a reply…very unprofessional….stay away
June 16, 2023
No communications from the company
No communications from the company. Asked for a delivery date no answer. Asked for a full refund no response. Very disappointed.
June 2, 2023
No item or no update or way to track it
June 4, 2023
Shipment
Website says dispatched within 2-3 working days and still haven't received dispatched email
June 3, 2023
Quick delivery good service
May 29, 2023
I have not received my order
I have not received my order, 7 days after i ordered it.
I sent a email after 5 days which has been ignored.
Then you send me a "thank you for your recent purchase" email wanting me to rate your service...must be a joke.
May 21, 2023
Was told I’d receive updates in 2-3…
Was told I’d receive updates in 2-3 working days and haven’t heard anything for a week. Moneys been taken from my account and no I’m has been delivered and no update provided.
May 18, 2023
Great purchase.Does what it says
May 17, 2023
Rubbish waste of money
April 24, 2023
Absolutely awful
Absolutely awful. Sent me a massage gun that smokes and has a burning smell. Chloe asked me for a video for proof and still hasn’t replied. Can’t use the massage gun and I’ve been emailing over and over again with no response. Not worth it.
April 13, 2023
Unprompted review
Fake brand that is steeling money from the Trusted customer base of clearpay
There are no order related communication would happen even after a week the payment was done and after the timeline is barred the customer will start realising it is something wrong. I’m lucky enough that I have purchased it through Clearpay app
I have requested the clearpay to cancel the order and initiate the refund.
April 13, 2023
Unprompted review
Never received the product
Never received the product. Customer service not existing. Avoid as this is a scam.
April 9, 2023
Item not received
Ordered April 3 as of today it’s not arrived. Emailed them but had a standard reply saying they’ll look into it. But not convinced that’s true
April 2, 2023
Poor quality
Poor quality.
Cuts skin when used.
Definitely not delivering on the description they gave.
Would not buy from them again.
April 4, 2023
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