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Rated 1 out of 5 stars

Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't... See more

Rated 1 out of 5 stars

Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere. Dealt with Chloe who, rather than cancel the order, simply asked what discount cod... See more

Rated 1 out of 5 stars

I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch inform... See more

Rated 1 out of 5 stars

Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking num... See more

2.1

Poor

TrustScore 2 out of 5

402 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DON’T buy Mybodyfit massage gun!Ive had…

DON’T buy Mybodyfit massage gun!Ive had issues with it not charging. When it works it’s ok. I’ve sent emails asking for a new charger but no response. I asked for a refund and still I haven’t had an email from them! It seems once they have your money they aren’t interested whatsoever! Absolutely dire customer service! Worst ever! Please do yourself a favour and keep well away from these clowns!

February 10, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy the skin safe shaver!!

Do not buy the skin safe shaver!!! It doesn’t even cut your hair it pulls it! After being on a full charge it feels like there is more power in a 80 year old mobility scooter!!
Emailed for a refund and been ignored!

February 1, 2023
Rated 4 out of 5 stars

Delivery took slightly longer than…

Delivery took slightly longer than anticipated however that is no doubt down to royal mail ,however the lack of being able to track the item although it said you could was disappointing.that being said looking forward to using the massage gun.

February 3, 2023
Rated 1 out of 5 stars

Poor customer service

I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch information. So nearly 2 weeks later, I requested a refund, to which nobody responded to my email.
I had to escalate the issue with PayPal to try to get a refund. Since then, I had a rather rude email from a member of the team who simply asked where I lived. No offer to help resolve the matter or an apology.
And I'm still waiting for a refund.

Disappointing customer service.

January 23, 2023
Rated 1 out of 5 stars

Shocking customer service

Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't work. Emailed twice with no reply so going to raise it with the bank.

The number provided on the website is some random guy on WhatsApp who says it's been posted but suddenly messages don't go through after say it is sent royal mail 24.

January 13, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I have emailed a few times now to arrange a return and have had no response therefore left with somthing that I don't want as parts missing and still had to pay full price for this

November 20, 2022
Rated 1 out of 5 stars

Not happy at all

My first time ordering from yous was terrible didn’t even receive the shaver that was advertised not happy at all with my order. Can this be put right ?

November 20, 2022

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