Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't... See more
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See what reviewers are saying
Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere. Dealt with Chloe who, rather than cancel the order, simply asked what discount cod... See more
I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch inform... See more
Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking num... See more
Company details
Contact info
B15 3HE, Birmingham, United Kingdom
- contact@mybodyfitpal.com
- mybodyfitpal.com
I haven't received my order which I…
I haven't received my order which I place over a week ago. I've also e-mailed and haven't even had an acknowledgement. Really rude and bad service. Not happy
the parcel did not arrive
the parcel did not arrive
I didn't get my money back
I was ignored when I asked to return the money
I paid for express shipping
I ordered a product
I ordered a product, received confirmation, and never received product so had to request refund through PayPal.
My product hasn’t been delivered and I…
My product hasn’t been delivered and I ordered it 3weeks ago. I emailed the company and didn’t receive a reply
Have had a couple of different trimmers…
Have had a couple of different trimmers which have always caught my skin, this is the best one of all of the ones I have tried, and the cheapest!! Fantastic bit of kit
Still waiting for my order
Still waiting for my order , ordered on 30/09/22 had email for address but not received any come back from them
I made order in the 4th October
I made order in the 4th October. Still not have received . I emailed had a response for me to confirm home address . I did that . Now for last three four days I have emailed back twice asking for refund . Still yet to have an outcome.
It’s been 8 or 9 day and still haven’t…
It’s been 8 or 9 day and still haven’t had anything ….have emailed the company to find out want us going on but no reply
Review
I honestly had really high hope's for this as I suffer from hip,back and leg pains but was left undecided as it's great with all the different heads and settings but realistically it's really heavy and awkward to use on yourself unless you have big hands.
Good product
I'm very disappointed
I'm very disappointed, because I haven't received anything until today and I'm without my money
Not happy
I noticed that on the invoice was my old address. I emailed you twice and didn't get a response. I had to go over there to collect it. Also you didn't let me know that you delivered it.
It is crap i wish i never bought it it…
It is crap i wish i never bought it it the worst thing out they and i am going to tell people not to buy it as it not work it is just a con
DO NOT ORDER, Its a fraud.
I have ordered the machine gun from mybodyfitpal and it wasn't what I expected so I've tried to return it and they wouldn't return it for me. I've sent them multiple email to the email address on their website, NOTHING. just got ignored, I've even tried to ring the number on their website and that doesn't even work. So in my honest opinion I wouldn't recommend anyone to purchase this product and especially how they treat their customers, it's not worth the money. I've told family and friends and I've put it up on all my social media account. This is fraud and it's disgusting.
My body fit pal arrived with a damaged…
My body fit pal arrived with a damaged plug so couldn’t use the massage gun at all due to my fall on the train my injury continues to suffer
The muscle therapy kit arrived in two…
The muscle therapy kit arrived in two days so much more affordable compared to other brands. Works really well and I live the round head great for tired feet and achy calves. Highly recommend
Very happy with Body fit
Very happy with how simple the website is and the product that has arrived. Would use the company again if I ever need something the company offers.Over all a lovely experience.
Amazing product and service.
I haven’t received any information…
I haven’t received any information about my order being dispatched. It was ordered over a week ago now and no update.
The massager is really good and does as…
The massager is really good and does as it’s supposed to I just wished the battery would last longer. Also, I emailed the company twice asking if I could change the address of where I delivered it too and I’m still yet to get a response so it would be nice if the customer service was better.
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