Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't... See more
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See what reviewers are saying
Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere. Dealt with Chloe who, rather than cancel the order, simply asked what discount cod... See more
I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch inform... See more
Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking num... See more
Company details
Contact info
B15 3HE, Birmingham, United Kingdom
- contact@mybodyfitpal.com
- mybodyfitpal.com
Still awaiting a response since…
Still awaiting a response since Thursday to return product!
August 9, 2022
ordered the item and it took ages to…
ordered the item and it took ages to come even though I paid for express shipping
August 8, 2022
I am a semi professional long distance…
I am a semi professional long distance runner, I bought the mybodyfit muscle gun to take with me on holiday as I would not have access to my sports massage. I have to say it is very reliable and a good piece of equipment. Very good price too.
August 3, 2022
Unprompted review
Poor quality
This product will worked fine initially, but now does not hold a charge. Emailed several times, sent video of machine cutting out! Eventually they said they would replace it, but again can’t get hold of them.
Poor customer service! Would not recommend!
July 21, 2022
Unprompted review
Stopped working after one Charge..I…
Stopped working after one Charge..I believe my Product is Faulty..
July 17, 2022
Bought
Bought
Arrived well after due date
Contacted to return no contact given
No refund issue total waste of money and time
July 11, 2022
I haven't received mine please could…
I haven't received mine please could you give me update
July 10, 2022
Shocking customer service
Placed order 29th June and item has still not been dispatched. 5 emails to this company and had 1 reply saying we will send the NEW tracking number tomorrow and they never done so. Customer service with this company is appalling
July 7, 2022
Iv still not received my item
Iv still not received my item, been waiting a week and paid express delivery it was a birthday present yesterday that's not here... iv sent 2 emails and not had a reply
July 5, 2022
poor
ordered on express shipping and still hasn't arrived. they didn't give a shipping number and aren't replying to my mails.
June 27, 2022
Unprompted review
Not replying to emails over a faulty…
Not replying to emails over a faulty charger. So its of no use!!! Had a reply today a week after i posted. Will update if charger arrives. Guess what, still no charger!
June 14, 2022
Reply from Mybodyfitpal
please check your junk folder we have asked for your address so we can post a replacement charger to you asap
Awful Service
Awful service. Ordered on the 26th May, still no update on when my order will be sent. I’ve emailed twice to chase and still had no reply.
June 9, 2022
Reply from Mybodyfitpal
royal mail tracking number - BM485870686GB
DO NOT BUY!
SCAM! DO NOT BUY!
Ordered one a a few weeks ago. Happily took the money but never turned up.
Emailed asking for update, tracking etc and no response. Got to go through the bank to get my money back!
June 8, 2022
Wow love it definitely gets rid of sore…
Wow love it definitely gets rid of sore muscles 💪
June 6, 2022
Late Delivery.
Hi, I’m a little disappointed because I thought the delivery would be more quicker. Since I order on 26 of may, but I did get it yet.
June 3, 2022
I placed my order over a week ago
I placed my order over a week ago. Paid extra for express shipping. Mailed a few times to ask where my delivery is. STILL no response. So so disappointed with this service. The number in website just goes to voicemail also??
Now thinking have I been scammed??
June 1, 2022
My daughter plays football for arsenal…
My daughter plays football for arsenal under 16's. This is perfect for after training and games she loves it!!
May 18, 2022
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