In short - don't do it! When you offer to make a payment plan it's never enough, they decline it so the fees build up. They are now claiming be charging 25-48% interest on outstanding balances so peop... See more
MyBond
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See what reviewers are saying
We were flood victims in Feb & we lost everythig, we lived in motels & with friends of mines as the government couldn't help us as we are not from Australia. I asked for help from mybond for this hous... See more
The time and effort put in by all the staff to make it happen is second to none. Integrity and honesty. The ability to TALK TOO you, instead of being spoken at, and inform you of what they can and ca... See more
These guys were amazing, had my bond paid for me in under 24hrs and now I am a set up in my new home. Which wouldn't of happened if i didn't have access to the help you guys offer :) Very straight for... See more
Company details
Written by the company
MyBond is financial service that helps tenants pay their rental bond. Since March 2021, MyBond has helped over 500 customers across New South Wales, Victoria, and soon Queensland (as of 1st of November) with further expansion across other states and territories in the coming year. There is no other product similar of its kind in the market. A simple and straightforward fee of "One Week Only”; MyBond can pay a tenants’ entire bond for a fee of just one week’s rent. In an expensive city like Sydney, it’s a natural barrier for tenants from all walks of life to raise another four weeks rent alongside the cost of moving whilst still waiting for their previous rental bond to be refunded. Thus, MyBond's unique service is becoming a popular alternative and solution to paying rental bonds.
Contact info
198 Pitt Street , 2000, Sydney, Australia
- 1800342342
- patrick@mybond.com.au
- mybond.com.au
Raymond was extremely helpful even I…
Raymond was extremely helpful even I didn’t understand what they needed. Good job mate!
July 22, 2022
Made paying bond simple
Made paying bond simple, easy and stress free, easy steps to follow and great service.
July 19, 2022
Great staff and bond paid very quickly
Great staff and bond paid very quickly. Highly recommend to everyone and not 101 pages of questions
July 19, 2022
My friend told me about this and I…
My friend told me about this and I thought it was too good to be true. An absolute lifesaver and will continue to recommend.
July 15, 2022
I was very impressed with the service…
I was very impressed with the service and communication and the speed that they helped with our bond
Scott Wheeler
July 15, 2022
Took 3 phone calls to you and 3 days…
Took 3 phone calls to you and 3 days with assistance for my bond, everything was sorted the first phone call but took another 2 calls to confirm it
July 14, 2022
Reply from MyBond
Hi Daniel. Unfortunately, the delay was caused by your real estate agent confirming the details of your tenancy. The information your agent provides is required in order for us to process your application and pay your bond. We apologise for any inconvenience caused, and we hope you are enjoying your new home.
Deceptive and exploitative
25% interest to cover my bond? That's more expensive than credit card interest. Very exploitative and deceptive.
July 14, 2022
Unprompted review
Reply from MyBond
Hi Joel, sorry to hear you feel this way. Our product isn't for everyone. However, it has been for the over 2,000 clients who have had their bond paid by MyBond since our launch in 2021. Maybe one day you will become one of our very happy customers!
Very straightforward and easy
Very straightforward and easy. The staff were very helpful and super friendly. Would recommend this service to anyone!
July 12, 2022
Unprompted review
Awesome
Awesome! Super easy and fast. I do wish there was a little more clarity and communication as it’s scary sending a few hundred dollars as the fee without a definite confirmation that I’ve been approved. But very appreciative :)
July 12, 2022
Reply from MyBond
Hello, Alyse. Thank you for your feedback; we will pass it on to our Technology team to see how we can improve this process in the future.
Couldn't Recommend More
Easy as. Great communication and helpful with any questions I have. So happy something like this exists it made my moving process a lot less stressful!
July 8, 2022
I’m overly impressed with the service…
I’m overly impressed with the service from mybond. It was a seamless and easy process!
Highly recommend
July 6, 2022
Great service
July 6, 2022
Very quick and lovely staff
July 6, 2022
Amazing service !
Amazing service !!
Fast and efficient also very helpful Thankyou!
I will always use my bond from now on takes the stress out of moving costs.
July 4, 2022
So grateful for your help would have …bond
So grateful for your help would have not being able to do without it x
July 4, 2022
Took about two days to get the money…
Took about two days to get the money and I had to follow up on it.
July 1, 2022
Reply from MyBond
Hi Karen, Thank you for taking the time to write a review. We’re sorry to hear that you had to follow up. We’ve been receiving an unexpectedly high level of demand and want to cater to all customers. We will share your feedback to our Customer Service team and aim to improve our service moving forward. We hope you are enjoying your new home.
Fantastic service.
Honestly surprised by how quick and easy this was. My bond was paid within hours of finalising my application.
July 1, 2022
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