Order arrived boxed and well wrapped inside, so bottles were in excellent condition. Bugalugs colognes are lovely sprays, i even spray on pillows now, not just the dog!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered for the first time with My Bowls Empty. There were issues with the delivery address excellently sorted out by customer service. Delivery has arrived in perfect condition. Very very happy w... See more
First time ordering and I was very impressed with the professional service and communication. I ordered 2 bags of food which were very well packed in cardboard boxes. The food was cheaper than any oth... See more
Great product and seamless delivery. I was kept informed at all times whilst waiting for the product and it arrived earlier than expected. My cat was very poorly and not eating or drinking. After f... See more
Company details
Written by the company
A family run business we offer quality pet food from most of the major brans such as :- Purina, Whiskas, Iams , Sheba, Royal Canin, Cesar, Nutro, Dreamies, Temptations, Greenies, Buckeye, Eukanuba, Harrington’s Pet Food, Harbro Group , Butcher’s Pet Care, Pet’s Choice, Armitages Pet Products, Nature’s Menu, Rosewood Pet Products, Lily’s Kitchen, Fold Hill Food, Cambrian Pet Foods. Bulldog Products, HiLife, Grove Pet Foods, Supreme Petfoods, Burns Pet Nutrition, Natural Instinct, Fish4Pets,
Contact info
70 Brays Road, B26 1NS, Birmingham, United Kingdom
- 0121 2080329
- Sales@mybowlsempty.co.uk
- mybowlsempty.co.uk
4.8
Excellent
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering was friendly
Ordering was friendly, order came in time stated. DPD delivery was friendly, very happy
August 6, 2023
Excellent service.
August 3, 2023
Short dated dry cat food received so no good for ordering in bulk
Ordered eight boxes of go cat kitten dry food to give my young cat over the next six months or so. It was vey short dated - best before end of Sept 2023 so is not a good buy unless you have lots of kittens. My previous order with you was a few months previous and the date was the same on that batch, which I just managed to use before the date was up. The same item you see in the supermarkets has a date of over a year ahead. So your company is no good if you want your cat food to have a reasonable date on it.
Update - the company have refunded me the short dated items so that was decent of them.
July 28, 2023
Reply from My Bowls Empty
Dear Susan,
Please accept our apologies for sending short dated food out on such a large order.
This shouldn't have happened as all our short dated food would normally be put into our "Clearance Corner", obviously in this case this didn't happen.
We are a small family run company and are always available to call to address any queries and issues.
Understandably you feel hard done by and stuck potentially out of date food in the future.
As such we will resolve this straight away for you.
all the best
Edward
Great company and provide an excellent…
Great company and provide an excellent service and value for money
July 26, 2023
Very easy to use website and prompt…
Very easy to use website and prompt delivery. Very good prices compared to some bigger companies.
July 17, 2023
Excellent food for our cats 🐈
Excellent food for our cats 🐈. Wonderful experience and quality customer service 👌
July 17, 2023
Lucky Rabbits
Great prices, postage is reasonable and quick. I can buy everything I need in the one store, which is a bonus!
July 13, 2023
Very happy customer
Great level of personalised service. Order efficiently processed and delivery coordinated to fit in with me being home. Items carefully packaged and very competitively priced.
July 4, 2023
A test for a great company is…
A test for a great company is consistency in quality, not just in the products that we, the customers purchase, but the ease of website browsing to find what we need. You see for myself being super busy in work, and home life I require, 'Or should I correctly state, 'Our Bunnies' require good products fast!
So my second order? Well now, this again was brilliantly packaged arriving promptly in perfect condition.
The prices are very good and having a delivery saves me a lot of time and stress. I am greatfull for all that you do.
You save the most precious thing in life, and this is time.
Bless you: Peter J Broad x
July 9, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.