MyBritishPassport Reviews 1,117

I’m 66 years old and live in Australia and required a new British passport . Hanel from my British passport made this process so simple could not be happier highly recommend this company

I renewed my passport from Australia. Saretha who was my British passport consultant was amazing. She made the whole process easy and hassle-free. I put it off for so long thinking it would be a hassle to renew. I'm glad I was introduced to mybritishpassport.com. 10 out of 10.

Madeleine was extremely patient and helpful with my application in renewing my British Passport through MyBritishPassport & her office in Florida. Would recommend to anyone.

The process from start to finish was handled with detailed and professional assistance

This is the second time we have used this company and both times they have been outstanding. Their professionalism, attention to detail and communication skills are of the highest order. I thoroughly recommend them. On the two occasions we have utilised them, our consultants Natasha and Paige were brilliant and we received our passports in good time.

Renate, the consultant, gave excellent service. She kept in touch with us, gave us feedback on a regular basis, guided us through the process - giving us peace of mind throughout the application process. She was an absolute pleasure to deal with. A big thank you to Renate.

Robyn went out of her way to assist me in getting my new passport, i would differently recommend using the link and asking for her :)

thank you again for everything
Sarah Mc Lean

Excellent experience. I was very worried about the time it would take to renew my passport from overseas as we had flights booked in 8weeks, but Hayley made facilitated the process extremely efficiently and kept me updated consistently along the way.

Turn around time was 3 weeks from submission to having my new passport delivered to Australia.

I would highly recommend this company for anyone needing to get their applications organised quickly and seamlessly.

Thank you!

My queries were handled quickly, clearly and unambiguously - a real pleasure. The designated staff member who helped me was quick to respond, very informative and guided my application process efficiently and effectively. A very professional approach and a pleasure to deal with. Thank you!

Clear and responsive communication, all questions answered, clear details to follow, secure postage

Using this service to get my new passport has been seamless. The communication has been regular and helpful. Keeping me up to date with the process.

The consultant I worked with was at mybritishpassport.com. She was amazing, extremely knowledgeable, kind and courteous. She answered all my questions with answers that indicated a strong background in her field and patience. It was truly a privilege to be able to gain from her skills and kindness.

Robyn was extremely helpful and patient walking me through the process. She was always pleasant sharing her knowledge and keeping me informed throughout the procedure. I could not have done it without her help as my technological skills are limited.

they are a great company to do business with everything went smoothly lots of paper work but they handled everything professionally very pleased with there work

I live in the EU and had to renew my British passport which was nearing expiry. After my initial contact I had a dedicated correspondent, who appeared pleasant and helpful. Whether It was a person or AI I don't know, but it felt very much like a friend, giving advice and making useful suggestions. There were no short cuts. Each time I sent a query or some information, it was acknowledged at the beginning of the following day. One step at a time. When I had trouble with the size of my photo I received helpful suggestions on how best to resend it according to various possible configurations. The tone was always encouraging, never accusatory, and the communication always ended with an informal pat on the back. The whole experience was reassuring and rapid. It took about 4 weeks, including Easter.

My last UK passport was issued in 1985 - so I had to apply for a passport from scratch. There were a number of issues with my birth certificate and the spelling of my mother's name. These complications were difficult for me to resolve. But with the consistent, kind and patient correspondence, Saretha guided me through the maze and I now have my passport. I don't think I could have done this without her help, thanks a million.

Brittany made the whole process possible. Could not have done it without her.

Brittany made the whole process easy , with clear instructions every step of the way , a masterclass of good customer service. I would confidently recommend 100pc using this service .
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I had confidence in Christa. Helping me through all the
difficult process. As my application was not as normal.

The representative, Robyn, was attentive, polite, profesional and ultimately a great help through all the process