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Rated 5 out of 5 stars

These guys know the value of great, HUMAN customer service. The app is great, clean, simple. The service is fast and efficient. What sets them apart is the amazing customer support; fast, friendly, kn... See more

Company replied

Rated 5 out of 5 stars

MyBTC.ca is the fastest, safest and easiest way I have found to purchase bitcoins. I have tried mining bitcoins, purchasing them online at now-defunct Canadian crypto exchanges, bitcoin atms, localb... See more

Company replied

Rated 5 out of 5 stars

First transaction went off without a hitch. Easy to get verified and coins were deposited after a very nice phone call to check my identity. All in all very satisfied with the service and being able t... See more

Rated 5 out of 5 stars

For anyone just getting into crypto, listen up. MyBTC will make your life easy. This exchange uses live customer support, based out of Toronto. It's so refreshing to hear a live human voice at the oth... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

MyBTC.ca helps Canadian's to buy and sell $20-$500K worth of Bitcoin & Ether with Interac e-Transfer, Bank Wire, Flexepin vouchers and Credit or Debit card payment methods. Try us out today and trade the Canadian way!


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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Rated 5 out of 5 stars

The Perfect Exchange for Crypto

For anyone just getting into crypto, listen up. MyBTC will make your life easy. This exchange uses live customer support, based out of Toronto. It's so refreshing to hear a live human voice at the other end of a line. I think most importantly, MyBTC holds only one of your assets: cash. When you buy crypto (BTC or ETH), the tokens are sent directly to your self-custody wallet.

July 12, 2024
Unprompted review
MyBTC.ca logo

Reply from MyBTC.ca

We're happy you had a smooth experience on our platform!

Rated 5 out of 5 stars

Awesome service and great app

Awesome and smooth sailing service, very quick process with funding my account via etransfer and transferring my crypto with ease. Very user friendly platform. If you’re in Canada this is the platform to use best prices and service.

Highly recommend downloading app for best experience.

July 2, 2024
Unprompted review
MyBTC.ca logo

Reply from MyBTC.ca

Thanks Horse Power, appreciate hearing of your positive experience!

Rated 5 out of 5 stars

Professional & Efficient

MyBTC, ca is efficient, professional, and provides excellent customer service. They respond very quickly and in a highly professional manner.

June 18, 2024
Unprompted review
MyBTC.ca logo

Reply from MyBTC.ca

Thank you Fav! Your coins were sent immediately :)

Rated 5 out of 5 stars

Great Experience

A buddy of mine who's been with MyBTC.ca for years told me to check them out, and I'm super glad I did. You can really trust these guys—plus, they're Canadian, which is a bonus. Customer service is on point; they get back to you super fast and make everything feel easy. The transactions are a breeze too. If you're looking for a hassle-free way to handle your Bitcoin in Canada, MyBTC.ca is the way to go. Totally recommend them!

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

After searching for someone to help me invest, these guys came Highly recommend. I'm so glad i trusted them. Very easy to navigate and if I ever have questions they answer them for me right away.

December 5, 2023
Unprompted review
Rated 4 out of 5 stars

Great

Awesome website very helpful will continue to use website for btc

October 13, 2023
Unprompted review
MyBTC.ca logo

Reply from MyBTC.ca

Thanks Kraig, looking forward to seeing you hit your goals.

Rated 5 out of 5 stars

Great Customer Service

My first transaction went smoothly. The customer service is quick and excellent. Registration was straightforward as well. Familiarize yourself with the transaction fees, and it is an excellent broker to choose. Thank you.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great Website

Customer service is friendly I was able to buy BTC no problem quick and efficiently overall recommend them!

May 20, 2023
Unprompted review
MyBTC.ca logo

Reply from MyBTC.ca

Thank you Zane!

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