Unfortunately, this device doesn't function very well. My son was in my backyard less than 50 feet away from my phone, but I kept getting alerts that he was out of range and "near water." There isn't... See more
Company replied
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See what reviewers are saying
Doesn't work. My 3yo gets 150ft (approx 50m) on the 'near' setting and it still has 1/5th of the proximity bar left before the alarm will go off. Presuming on the 'far' setting, he'll be able to... See more
My daughter has ADHD and some autism this watch gives me peace of mind when she gets ahead of us. Especially by water we are never more than one step behind her anyway but just an extra comfort measu... See more
Company replied
We haven’t used it yet, but I am disappointed in that no written instructions were sent with the device. The instructional video is very difficult to understand, the female voice sounds very jumbled... See more
Company replied
Company details
Information provided by various external sources
My Buddy Tag is a child safety device utilizing Bluetooth technology to help prevent lost children and accidental drowning.
Contact info
4105 W. Spring Creek Pkwyk, Suite 708, 75024, Plano, United States
- +1-888-258-2488
- mybuddytag@le-vise.com
- mybuddytag.com
3.0
Average
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam stay away.
Scam, never posted. Gave invalid tracking number then stopped communication.
June 14, 2020
Unprompted review
Reply from My BuddyT
Hello Patrick, I am unable to find an order number for an order placed under your name. If you have your four-digit order number available please kindly e-mail us at buddytag@le-vise.com. I will be happy to look into the order for you.
Never received the bracelets so pretty…
Never received the bracelets so pretty much wasted money on not just 1 but 2 damn bracelets for no apparent reason
March 16, 2020
Unprompted review
Reply from My BuddyT
Hi Stephanie,
Thank you for your review! We apologize that you did not receive your bracelets. We have responded to your e-mail and we have issued a refund at your confirmation.
Thank you and Regards,
My Buddy Tag Team
Fantastic customer service
Maria was a fantastic customer service agent she listened to my issues and probably took care of the problem she even made sure that I received a replacement before we had to leave for vacation!
March 5, 2020
Unprompted review
No android app
The My Buddy Tag website said there was an app for both iOS and Android but there is not an Android app, rendering the device worthless to me.
February 27, 2020
Unprompted review
Well it was easy the product seems like…
Well it was easy the product seems like it would really help with my almost 2 year that wants to walk everywhere without me holding her hand. So I think this could help this mama out!
November 15, 2019
Unprompted review
Still waiting for the Buddy Tag to be…
Still waiting for the Buddy Tag to be dispatched after a week??
October 14, 2019
Unprompted review
Reply from My BuddyT
Hello Mr. Christian Horn, we have responded to your e-mail to let you know the order has already been shipped out and the tracking number shows the order was delivered and signed for this morning. If you did not receive the order as of this morning kindly let us know.
Website is easy to navigate and…
Website is easy to navigate and shipping is fast!
October 9, 2019
Unprompted review
I ordered 6 bands for a trip with…
I ordered 6 bands for a trip with friends and we all have kids under the age of five. They arrived very quickly.
September 21, 2019
Unprompted review
I thought I would be able to track my…
I thought I would be able to track my daughter through GPS. Misleading. I want a device to track down a specific location.
September 10, 2019
Unprompted review
Reply from My BuddyT
Hello Shannon! Thank you for contacting us. At your request we have refunded and cancelled your order since it was never shipped out. Kindly note that our product is not marketed as a GPS product and our advertisements do state it is a Bluetooth enabled device. If you do have an issue with any of our marketing being misleading kindly let us know which advertisement you saw and we will correct the issue. As of now we are only marketing the product as a Bluetooth product designed to keep your child within a safe distance to you, we have never stated the product is a GPS-enabled product.
Not easy to use
Not easy to use, only works when children is with you. App doesn’t work and it is difficult to use
August 30, 2019
Unprompted review
We love the Buddy Tag and they have an…
We love the Buddy Tag and they have an excellent customer service department.
August 28, 2019
Unprompted review
Great response to my questions
Great response to my questions, fast shipping love the buddy tag and customer support!!!
August 22, 2019
Unprompted review
I want to love BuddyTag because it’s a…
I want to love BuddyTag because it’s a wonderful WONDERFUL idea! However, I went to the grocery store with my wanderers and the alerts went off about every 3-4 minutes telling me to check on them when they were literally right beside me each time. It got to the point that I just disconnected from the app. I signed up for to be an affiliate but I can’t promote something that is more of an annoyance than a help.
August 16, 2019
Unprompted review
Very bad
It’s not tracking well and if I want to se the kids in the maps where they are ,
August 10, 2019
Unprompted review
Reply from My BuddyT
Hi Ohoud,
Thank you for your review on our product! The My Buddy Tag is not designed to track your child. The purpose of the product is to keep your child within a safe distance to you. Once the child is outside of that distance you will receive a notification letting you know the child is outside of your range. The My Buddy Tag will connect to your phone using Bluetooth signal. Since it uses Bluetooth signal and not GPS, it will not track your child once they are out of your range. The maximum range outdoors is about 80-100 feet however this distance will vary depending on your environment, location and cellphone. If you are indoors the maximum distance is minimized to about 10-20 feet. Kindly keep in mind that since it is Bluetooth technology, the tag will automatically disconnect once it is outside of the maximum range. Since the tag is not connected it will not send further alerts and you will not be able to track your child. If you are unsatisfied with your purchase please kindly reach out to our Customer Support and we will happily send you the return instructions for a full refund.
Good
I like it but it would be better if I could connect to two mobile phones at the same time
August 5, 2019
Unprompted review
I really liked the concept and ordered…
I really liked the concept and ordered 2 tags for my boys. When I downloaded the app to activate my tags, it doesn't open. It crashes every time. So basically now I'm stuck with 2 useless pieces of silicone. Unfortunately now I dont even have time to order something reliable. FIX YOUR APP!!!!
August 5, 2019
Unprompted review
Reply from My BuddyT
Hi Cynthia, thank you for your review on our Customer Service! We have been following up with you through e-mail notifying you of the issues we had with our application on Android. Kindly note that we have sent a follow up e-mail letting you know the app has been updated and a new version is now available on the Google Play Store! This version will work properly on your Android phone. If you are still unsatisfied with your purchase we will issue a full refund for your purchase once we receive the returned items. For return instructions please kindly contact us or respond to the most recent e-mail we have sent you.
Shame on such a delivery time
it is a shame to deliver this small devise in more than one week. We are leaving on holiday next week with our kids an due to your bad processes on shipment I will not got your devises.If I would have none these amazing delay I would have never bought your devises !
A shame
July 15, 2019
Unprompted review
Reply from My BuddyT
Hi Sonia, thank you for your feedback on our shipping process. As our website states, international orders are delivered within approximately 30 days from when the order is placed. We received your order on July 8th and the order was shipped out that same week. The order will likely be delivered to you around August 11th. Per your confirmation we have issued a refund for your order since the order will not be delivered on time for your holiday.
Reply from My BuddyT
Hi Mike, thank you for your feedback! We greatly appreciate your support.
My daughter has ADHD and some autism…
My daughter has ADHD and some autism this watch gives me peace of mind when she gets ahead of us. Especially by water we are never more than one step behind her anyway but just an extra comfort measure. Can never be extra safe when it comes to our children!!!
June 27, 2019
Unprompted review
Reply from My BuddyT
Hi Amy, thank you for your feedback on our product! We are glad that it has been a benefit to you and your daughter.
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