MyBudget Reviews 1,542

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and many feel they receive great value for their money. However, some people were dissatisfied with the pricing, finding the fees to be high. A few other people also felt that there were issues with the transparency of information.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Clients share positive opinions on service. Many customers praise the staff for being professional,... See more

Customer service

Reviewers express high satisfaction with customer service, consistently highlighting the helpfulness and... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently report that joining has been... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers praise the service for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were once struggling with debt due to credit cards and personal loans. However, after meeting MyBudget and receiving their help, we were able to escape the depths of debt. At first, there were some... See more

Company replied

Rated 5 out of 5 stars

We were helped immensely by my budget. They not only contacted our creditors & worked out a debt agreement, so that we are now debt free. They were kind and reassuring, but also made us realise how... See more

Company replied

Rated 5 out of 5 stars

Joining the ‘my budget’ journey has been the best financial move we’ve made. The team are very precise at what they do and are genuinely here to help crunch the numbers that cause stress. I spoke... See more

Company replied

Rated 5 out of 5 stars

My partner and I were really struggling financially before signing up with MyBudget. They helped get us out of massive debt by managing our money for us and getting our bills paid on time. Not having... See more

Company replied


Company details

  1. Financial Consultant
  2. Alternative Financial Service
  3. Insolvency Service

Written by the company

MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.

Live your life without having to worry about money.

Written by the company

Pay your bills on time, have savings in the bank and achieve your financial goals faster!
1300 300 922 | Call now to request a FREE, no obligation consultation.

Book Your Free Phone Consultation Today

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.
“We’ve had the confidence to go and buy our first investment property and we’ve also purchased a camper trailer, which means we can go away more with the kids on the weekends. It’s just given us the confidence that we’ve got the money there to do the things we’ve always wanted to do.” - MyBudget Clients, Bec and Jarrad

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I got a phone call from a supervisor

I got a phone call from a supervisor, Jon, today who was doing an audit on my Budget. He had a look and realigned things which made our budget look much better. He was super helpful, got really excited about improving our budget and how to make a few changes to make a big impact. This made my weekend! Thank you!!

March 27, 2026
Unprompted review
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Reply from MyBudget

Thank you so much for sharing this, Isadora.

We’re thrilled to hear how helpful Jon was and that he could make such a positive impact on your budget! It’s wonderful to know his support and excitement helped turn things around and set you up for even better results.

We can't wait to see what you can achieve as we continue along this journey.

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

CARA!!

CARA!!! What an absolute
Queen! Not only did she build me up and straighten my crown she celebrated with me and shared genuine excitement for my little wins such as starting my own business.

Cara deserves a pay rise or a promotion.

Thanks Cara for making our phone call so pleasant.

March 27, 2026
Unprompted review
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Reply from MyBudget

Thank you so much for sharing this, Bree.

What a beautiful shoutout! We’re so glad to hear that Cara made you feel supported, celebrated your wins, and brought such genuine excitement to your journey.

Thanks again for taking the time to share your experience, and best of luck with your new business venture. We’ll be here every step of the way!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Debt Free- my journey looking bright

Highly recommended
Staff are always very professional and knowledgeable. And always answer my enquiry’s. Have been with them probably 3 years now best decision I ever made.

July 16, 2025
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Reply from MyBudget

Thank you so much for sharing, Melissa!

We’re so glad to hear that our team has been able to support you over the past three years. It’s truly wonderful to know that the team has gone above and beyond, that’s exactly what we love to hear!

Keep up the fantastic work! We're here for you every step of the way.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

AMAZING

AMAZING, Best decision I made in years.

February 8, 2026
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Reply from MyBudget

Thank you for sharing, Marica!

We’re so pleased to hear that joining us has been the best decision for you and that you’re having such a positive experience.

Thank you for trusting us to support you on your financial journey!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Great Sevice

Great service. Takes all the stress out of making sure all bills are paid.

February 9, 2026
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Reply from MyBudget

Thank you for sharing, Zofia!

We’re so glad to hear that our service has helped take the stress out of managing and paying your bills. That peace of mind is exactly what we aim to provide.

Keep up the great work!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Thank You MyBudget …

We are coming up to being with MyBudget for a year and it has been the best decision we could have made. The staff are very supportive and friendly. They explain everything to us.

February 5, 2026
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Reply from MyBudget

Thank you for sharing your experience, Jacki.

We are so happy to know that your experience so far has been so positive and that our team has provided you with the support you deserve!

Congratulations on reaching the one-year mark. We can't wait to continue supporting you as you move forward.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Friendly and effecient.

February 1, 2026
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Reply from MyBudget

Thank you for taking the time to share this feedback, Robyn.

It's wonderful to hear that has been your experience.

Keep up the great work, and we are here to support you along the way.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I’ve been with my budget over five…

I’ve been with my budget over five years it’s been so great help me with my budget and I work away in the mines so everything paid on time so stress free . Wonderful staff Thankyou my budget .😊

February 1, 2026
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Reply from MyBudget

Thank you so much for sharing, Sharon.

We’re thrilled to hear that we’ve been able to make managing your finances stress-free, especially with your busy work schedule.

It’s been our pleasure to support you for the past five years, and here’s to many more!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

This review is for Nicole

This review is for Nicole. I called and had so many questions and she not only answered my questions in a positive way but also came up with strategies to make the budget work for me and go a long way.

February 1, 2026
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Reply from MyBudget

Thank you so much for sharing your experience, Emma!

It truly made our day to hear this. Nicole is a true asset to the team, always thorough, informative, and dedicated to providing the best support for our clients.

We’re so glad you got to experience Nicole’s expertise.

Here’s to many more positive experiences like this one!

Kind regards,
Maddy and the MyBudget Team

Rated 4 out of 5 stars

Justine was very open and honest and…

Justine was very open and honest and made the experience a pleasure.

February 4, 2026
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Reply from MyBudget

Thank you for sharing this, Phillip!

We’re so glad to hear Justine made the experience such a positive one. Her openness and honesty are exactly what we strive for.

Thanks,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I signed up a couple months ago and I…

I signed up a couple months ago and I was afraid of letting go of trying to control my own finances
The team at My Budget are really helpful and efficient and they really work hard to make sure that this new way of managing my budget works for me. It’s the people in the background customising things to ensure I’m on track that has sold me
I’m really impressed at the high quality service, and I’m here for the long term
Thanks so much John, Sian, Sarah - all the team , you’re really awesome

March 3, 2026
Unprompted review
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Reply from MyBudget

Thank you so much for sharing this, Deborah!

It’s amazing to hear that making the shift from handling your own finances to trusting someone else with them felt comfortable and tailored to you. That’s exactly what our team strives to do: create an experience that works for you.

We’re so grateful to have you with us, and can’t wait to keep supporting you on your journey!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Stress free

We have been with My Budget for over ten years. In that time, we have never been stressed regarding money and paying bills. The staff are amazing and have always been there to help.

February 2, 2026
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Reply from MyBudget

Thank you so much for sharing this, Cathy!

Over ten years is an incredible milestone, and it means so much to hear that you’ve felt stress-free about your money and bills all that time. That kind of peace of mind is exactly what we aim to provide.

We’re grateful for your kind words about our team; they truly care about being there when it matters most.

Here is to another decade of support!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Budget assistance for job hunters

Nola provided excellent assistance in running test information across my existing budget to enable me to ensure income from a potential new position would keep my budget at a '5'.

February 27, 2026
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Reply from MyBudget

Thank you so much for sharing, Wendy!

We’re so glad to hear that Nola was able to give you the clarity, visibility and tools you needed to make such an important decision in your life. That kind of confidence is exactly what we hope to help our clients achieve.

We can’t wait to see what you accomplish next. We’ll be cheering you on every step of the way!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I was having some issue with my budget

I was having some issue with my budget, not the fault of My Budget, but after making a phone call to them and speaking with John he was able to work out a solution to the issues I was having and I am more than happy with the out come that we have been able to achieve .
Thank you so much Jon for your assistance. It is very much appreciated.

February 26, 2026
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for sharing this, David!

We’re really glad you reached out and that John was able to step in and help find a solution for you.

It’s fantastic to hear you’re more than happy with the outcome. We’ll be sure to pass your appreciation on to Jon, he’ll really value your kind words.

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Not going anywhere?

I have been with MyBudget for almost 9 years, and in that time the level of courtesy remains at a high standard. I have had all my requests dealt with in a professional manner and there is always friendly conversation.

February 4, 2026
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Reply from MyBudget

Thank you so much for sharing, Jannette!

9 years, what a milestone! Knowing that our courtesy, professionalism and friendly support have remained consistent over the years is exactly what we strive for every single day.

We appreciate the feedback, and we cannot wait to see what else you can achieve!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Always helpful,never demeaning

Always helpful,never demeaning
Never feel rushed when talking to them
My Budget care about all their clients
Never leaving

January 11, 2026
MyBudget logo

Reply from MyBudget

Thank you so much for sharing this lovely feedback!

It truly made our day to hear that our team has been there for you with caring, non-judgmental support.

We’re so grateful to be part of your journey, and here’s to many more years of supporting you along the way!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Absolutely stoked with the outcome of…

Absolutely stoked with the outcome of my budget after conversation with Jon. Had me hopeful in getting my house deposit. My budget is healthy and I have something to look forward to. Jon's expertise and experience shines through the phone when he picks up things that others didnt. 5 star service! Thank you Jon

February 9, 2026
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for sharing your experience, Helen!

It truly made our day to hear this! We’re so pleased you got to experience Jon’s expertise and that your budget is all the better for it. Having a healthy budget while building your house deposit savings is such an incredible milestone; you should be so proud!

We can’t wait to see what else you accomplish as you continue on your financial journey!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Amazing group of people

January 9, 2026
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Reply from MyBudget

Thank you for taking the time to share this feedback!

We’re so glad to hear your experience with our team has been a standout for you!

We’re always here to help whenever you need us.

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Have always found the team at MyBudget…

Have always found the team at MyBudget - helpful in every aspect.

September 22, 2025
MyBudget logo

Reply from MyBudget

Thank you for the lovely feedback, Fran!

We’re so pleased to hear you’ve had such a positive experience with our team. Being helpful and supportive in every interaction is what we strive for, so it’s wonderful to know we’re hitting the mark.

We really appreciate you taking the time to share this!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Very helpful with my finances and to…

Very helpful with my finances and to get back on track

January 4, 2026
MyBudget logo

Reply from MyBudget

Thank you for taking the time to share this feedback!

It is wonderful to know we have been able to help you get back on track! That is exactly what we are here for.

Keep up the great work, we are here every step of the way.

Kind regards,
Maddy and the MyBudget Team

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