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My Canada Payday Reviews 1,158

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency and speed of their processes. Many people appreciate the outstanding customer service, noting the helpfulness and politeness of the staff. The user experience is frequently described as easy and straightforward, with quick response times being a significant positive. However, some customers were dissatisfied with the service, mentioning that their time was wasted and that loan approvals, advertised as quick, took days. A few other people also felt that the application process was time-consuming and invasive, with some experiencing issues like their bank account being locked or their self-employment income not being accepted.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, reliable, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting their helpfulness,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being proficient,... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the quick and accurate process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a client with My Canada Payday for a couple of years. This group is super client-focused and supportive while using a platform that is streamlined and efficient. The process is quick an... See more

Rated 5 out of 5 stars

I’ve always had an amazing experience with this company. They’re trustworthy, knowledgeable people. Transparency is wonderful with this company and good thing you can call to speak them if needed!! Th... See more

Rated 5 out of 5 stars

I've been using my canada payday for a few years and never have I ever had an issue. If I need more than 3 payments they allow that. Responding time is amazing. Deposit after papers are signed ate wit... See more

Rated 5 out of 5 stars

My canada payday I give them 5 stars I'm truly bless that I came across them they go above and beyond keep up the wonderful work that u are doing ,and thanks much fir ure tremendous help...

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Online payday loans in Canada. Borrow up to $1500 and get the funds in your account immediately.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The interactions were so quick and…

The interactions were so quick and simple. The response time was very fast and funds deposited quickly for my emergency auto repair. I trust this company and have used their service many times over the years. Trusty and reliable!

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service!!!

The service is amazing, they're always there when you need them, they're polite, are accommodating and efficient.

Thanks My Canada Payday!!!

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

Been waiting 2 hours for a response

Been waiting 2 hours for a response, never takes this long

August 6, 2024
Unprompted review
My Canada Payday logo

Reply from My Canada Payday

Hi Lorelei, apologize for the waiting this morning. We got an outage for our email system this morning and now the issue has been fixed. Normally we would reply our customers in less than 30 mins. Thank you for choosing mycanadapayday and we appreicate your support!

Rated 1 out of 5 stars

MY FIRST TIME GETTING A PAYDAY LOAN…

MY FIRST TIME GETTING A PAYDAY LOAN FROM MY CANADA PAYDAY WAS NO HASSLE BUT THE OTHER 2 TIMES WERE LIKE TRYING TO PULL TEETH.
I WAS SURPRISED THEY LOWERED MY AMOUNT & I WOULD ADVISE PEOPLE WHO HAVE OR ARE IN CONSUMER PROPOSALS TO AVOID THIS COMPANY.
I FELT THE EXPERIENCE WAS SO BAD I REPAID THEM BACK & WILL NOT BE USING THIS COMPANY AGAIN

July 28, 2024
Unprompted review
Rated 5 out of 5 stars

Always great service

Always great service! Fast and easy, just do your part and honor your contract and they will help you whenever you need it! I've used their service many times and have been a loyal customer for years.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company to work with!

I have been using this company service for more than 5 years and have never been disappointed. Excellent customer service, they are always work with you. If I can give them 10 stars I would. One if the absolute best company out there. Highly recommended.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

I have tried many Payday loans and this…

I have tried many Payday loans and this is by far the best. They work with me and are very flexible, professional and courteous. My only criticism is the credit check. So often it is cumbersome and takes a lot of time. But not only are they great when I call to try and offer me an alternative portal, if I am inconvenienced they go out of their way to process my loan once they receive the info and the funds are in my account just like that.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Convenient, quick, efficient process

The application process is easy and applications are processed quickly. Everything is done online (application, contract is emailed for e-signature, e-transfer for loan amount, auto-electric funds transfers for repayments). Very quick, very efficient process.

June 22, 2024
Unprompted review

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