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My Canada Payday Reviews 1,158

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency and speed of their processes. Many people appreciate the outstanding customer service, noting the helpfulness and politeness of the staff. The user experience is frequently described as easy and straightforward, with quick response times being a significant positive. However, some customers were dissatisfied with the service, mentioning that their time was wasted and that loan approvals, advertised as quick, took days. A few other people also felt that the application process was time-consuming and invasive, with some experiencing issues like their bank account being locked or their self-employment income not being accepted.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, reliable, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting their helpfulness,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being proficient,... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the quick and accurate process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a client with My Canada Payday for a couple of years. This group is super client-focused and supportive while using a platform that is streamlined and efficient. The process is quick an... See more

Rated 5 out of 5 stars

I’ve always had an amazing experience with this company. They’re trustworthy, knowledgeable people. Transparency is wonderful with this company and good thing you can call to speak them if needed!! Th... See more

Rated 5 out of 5 stars

I've been using my canada payday for a few years and never have I ever had an issue. If I need more than 3 payments they allow that. Responding time is amazing. Deposit after papers are signed ate wit... See more

Rated 5 out of 5 stars

My canada payday I give them 5 stars I'm truly bless that I came across them they go above and beyond keep up the wonderful work that u are doing ,and thanks much fir ure tremendous help...

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Online payday loans in Canada. Borrow up to $1500 and get the funds in your account immediately.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My Canada Payday is the Best!

My Canada Payday is the best place I’ve ever used when you need some extra cash! They are trustworthy, extremely kind but the process to get your money is quick and very easy. I highly recommend them!

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Mycanadapayday

After 4 months of applying for loans, this site and company, definitely deliver!
Great services, fast and reliable!
Always happy to apply again, thanks for your continously help!

September 26, 2024
Unprompted review
Rated 3 out of 5 stars

Upgrade to bank verification is overdue

The bank verification process is just as frustrating as it was a year ago. I was in a location with touchy wifi, not allowing me to be able to go about my day while working through the bank verification issues. In addition, tele access was only by the house phone - away from the WIFI access location. I spent close to 3 hrs continuing to retry verification process. This included time spent attempting verification in variety of browsers, searching for chat help, dealing with my banks 2 step verification with the limitation of not leaving the verification page to give the bank consent etc etc. Finally, I did get through on phone and was served appropriately (other than constant verification issues, service has typically been positive/pleasant).
At one point I traveled into town and while answering emails from the agent regarding next pay days, I asked her to call me, as it so happened, town had crap wifi but great cell service. I was frustrated that she would not call me and continued to email despite fact I was receiving unregularly and unable to confirm my replies were received.

To sum up - need to get new system for verification (I have used in various other services without constant issues) and a bit more ease for back and forth communication with one agent would be great.

that all said, I have always been pleased with the other areas when using my canada pay day and will continue to use them and recommend.

0

August 31, 2024
Unprompted review

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