mycar Tyre & Auto - Airport West Reviews 

644
TrustScore 4.5 out of 5

4.7

Westfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042 Airport West, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Christian and team are great to deal with, able to fit me in where other tyre shops wait times were days later. Have had two issues with punctures that were resolved efficiently.

Rated 5 out of 5 stars

The staff are always friendly and helpful after service. The job is always done well and keeping you informed of what is needed to be done for your car. The only blemish is upon return some parts wer... See more

Rated 5 out of 5 stars

Have been going to Mycar for over 30 years. Can’t beat their staff, service and overall how they look after their customers. Christian and the staff at Airport West are the reason I continue to get my... See more

Rated 5 out of 5 stars

MyCar are absolutely amazing! I used to get my Mazda serviced at the dealership, but the costs became quite high. I switched to MyCar for logbook servicing, and I couldn’t be happier. They always call... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Airport West

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042, Airport West, VIC, Australia

  • (03) 8585 7152

4.7

Excellent

TrustScore 4.5 out of 5

644 reviews

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4.7

All reviews

(644)

29,255 reviews in the last 12 months

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Rated 1 out of 5 stars

Not professional- even arrogant

My car get towed to airport west. I told him, it’s not a battery problem. He said, I will do my due/diligence and Just replaced the battery. My battery was alright. It was the alternator problem. He said i checked the alternator, its working fine. I end up being to the same situation after 45 min. He charged me and did nothing.

October 13, 2025
mycar Tyre & Auto - Airport West logo

Reply from mycar Tyre & Auto - Airport West

Hi AS​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Exceptional Service

Mycar Airport West provided excellent service for my car. Replacing 2 wheel bearings with no trouble at all and I am very satisfied with the results. I will be using them again in the future.

October 3, 2025
Rated 5 out of 5 stars

Expert advice and Quality service

The whole team at Mycar Airport West are super helpful with advice and sharing their expertise. My car service was done great improving the performance of my car as well as new tyres fitted at the right price. Thanks Joey and team.

September 9, 2025
Rated 1 out of 5 stars

Very disappointed

Mycar advertised $100 off a logbook service if it was booked online. For my vehicle it was quoted at $551.00 as it said it needed extra work for the 150,000 km service. When I picked up the vehicle they said I needed an air filter as this isn't included!!
Then I saw on the invoice that they had charged it as a 75,000 service. This is quoted online at $234. Both the quotes show the same items included in the service. When I went back to query this, I was told that the extra $300 was because I had the radiator and brake fluid flushed. I told them I thought this was excessive and was advised that they are cheaper than a Suzuki dealership! I was also told that $165 an hour for labour was cheap! One of the staff said I was getting a "major service" which is why it's more expensive. The other person I queried the invoice with said there is no such thing as a "major" service. When I pointed out the wording on their website showed the 75,000 and 150,000 services were the same, I was told they just use "generic" wording. To me, this is deliberately vague language. I don't feel I received value for money, and the online booking setup is deceptive.

September 5, 2025

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