mycar Tyre & Auto - Airport West Reviews 

644
TrustScore 4.5 out of 5

4.7

Westfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042 Airport West, VIC, AU


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Rated 5 out of 5 stars

Christian and team are great to deal with, able to fit me in where other tyre shops wait times were days later. Have had two issues with punctures that were resolved efficiently.

Rated 5 out of 5 stars

The staff are always friendly and helpful after service. The job is always done well and keeping you informed of what is needed to be done for your car. The only blemish is upon return some parts wer... See more

Rated 5 out of 5 stars

Have been going to Mycar for over 30 years. Can’t beat their staff, service and overall how they look after their customers. Christian and the staff at Airport West are the reason I continue to get my... See more

Rated 5 out of 5 stars

MyCar are absolutely amazing! I used to get my Mazda serviced at the dealership, but the costs became quite high. I switched to MyCar for logbook servicing, and I couldn’t be happier. They always call... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Airport West

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042, Airport West, VIC, Australia

  • (03) 8585 7152

4.7

Excellent

TrustScore 4.5 out of 5

644 reviews

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4.7

All reviews

(644)

29,255 reviews in the last 12 months

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Rated 5 out of 5 stars

MyCar Airport West - Excellent all rounded experience. Would highly recommend as a repeat customer.

I called directly to book in my car for a service. A seamless and timely experience right from the start! When I arrived to drop my car off I was greeted by Christian who behaved in a professional and friendly manner. I asked Christian to also take a look at issues with an a/c vent and hub cap/rim. He contacted me later in the morning to report back on my requested items and a couple of other issues that were found during the course of the car service. Christian thoroughly explained and quoted for the further required works. I accepted and was advised what could be completed by the end of the day. One item couldn't be completed as a part required ordering from the car's dealership in Sydney which was completely understandable. True to Christian's word, my car was ready for collection at the end of the day. I have since taken the car for a run and it feels so much better, very satisfied. I am a return customer and would highly recommend this team. I am currently booked in for completion when the part arrives and have no doubt that when I return I will be greeted with same excellent service!

October 30, 2025
Rated 5 out of 5 stars

Excellent service…

We walked into your Airport West shop with no idea on tyres needed and ended up with great new tyres fitted on the same day. Customer service was very approachable and friendly as well as very informed. Will continue to come here for tyres on our cars. Thank you

November 1, 2025
Rated 5 out of 5 stars

MyCar are absolutely amazing

MyCar are absolutely amazing! I used to get my Mazda serviced at the dealership, but the costs became quite high. I switched to MyCar for logbook servicing, and I couldn’t be happier. They always call if anything extra needs attention, clearly explaining whether it’s urgent and what the costs will be. The team is knowledgeable, responsive, and the service times are always spot on. Highly recommend!

October 28, 2025
Rated 5 out of 5 stars

Standard of excellence.

I cannot speak more highly of mycar Airport West. Over the last two years I have had my car serviced by them and have been very happy with the standard of excellence and customer service. Christian and Joey are always helpful and friendly and genuinely try to keep the costs down for their customers. In addition, I have taken my car in for various issues on several other occasions and each time I have received help. I am not mechanically minded so being able to go somewhere where I am not made to feel inadequate and taken seriously and where I can trust the work, gives me so much peace of mind. The staff are all fantastic. Today I was helped by Jayden and once again the service was excellent. I won't go anywhere else now and my daughter has just got her first car so she will be going to mycar in Airport West too.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Communication wasn’t there

Communication wasn’t there. Overpriced & nearly double charged me. Would not go there again and would not recommend them to anyone

October 24, 2025
mycar Tyre & Auto - Airport West logo

Reply from mycar Tyre & Auto - Airport West

Hi Mark,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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