Christian and team are great to deal with, able to fit me in where other tyre shops wait times were days later. Have had two issues with punctures that were resolved efficiently.
Location
Switch locationWestfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042 Airport West, VIC, AU
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See what reviewers are saying
The staff are always friendly and helpful after service. The job is always done well and keeping you informed of what is needed to be done for your car. The only blemish is upon return some parts wer... See more
Have been going to Mycar for over 30 years. Can’t beat their staff, service and overall how they look after their customers. Christian and the staff at Airport West are the reason I continue to get my... See more
MyCar are absolutely amazing! I used to get my Mazda serviced at the dealership, but the costs became quite high. I switched to MyCar for logbook servicing, and I couldn’t be happier. They always call... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Airport West
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042, Airport West, VIC, Australia
- (03) 8585 7152
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Amazing workers and Joey is a joy to…
Amazing workers and Joey is a joy to deal with. He is extremely friendly and professional.
Such great customer service
Such great customer service - pleasant and helpful - and job was completed efficiently in under quoted time
They are the best
They are the best ! Simply amazing and they always go above and beyond to make sure they get the best outcome.
Great service
Great service, car was ready on time, good advice on tyre maintenance and to avoid using the puncture glue if possible.
Fantastic
Amazing customer service from the team. Had new tyres ordered and fitted within 24 hrs.
My experience was made great by the…
My experience was made great by the friendly and helpful people. I liked receiving an update and time frame for the work. But service with a smile was the best part because it’s so rare these days.
Friendly & reliable service
It was very easy to book and the staff…
It was very easy to book and the staff were very helpful.
Easy to book and pay online
Easy to book and pay online. Quick service and contacted me when car completed
May use AI-assist with repliesRead more
Customer Service issue
The tyre fitting seemed to go okay, no issues.
The man with the long hair was extremely unfriendly and did not seem one bit interested in customer service. If this is how I am greeted as a customer again, will probably not come back just because of that experience.

Reply from mycar Tyre & Auto - Airport West
Tyre pressure problem…
I rang for a tyre check and was given an appointment on the same day to fix a puncture.
Staff were friendly and helpful
I always go back to mycar Airport West
Joey and the Airport West team are always very helpful. I really appreciate the transparency of the situation and the quick turnaround in getting the job done... and well done, at that.
Excellent service from start to finish
Excellent service from start to finish! Came in for new tyres and left with not only a smooth ride but peace of mind too. The team checked over my car, spotted a few warrantable issues I didn’t even know about, and reported back clearly and honestly — all with a big friendly smile! Couldn’t ask for better service. Highly recommend! 🚗✨
zero communication on the day of my…
zero communication on the day of my booking. I arrived on time and was advised the the booking would take approximately 2 hours and they would call me when completed.
After 2.5 hours I returned, car was completed. Person behind the desk provided no feedback re the repair only asked for payment.
The reception counter staff were…
The reception counter staff were excellent, efficient and friendly. The work was efficiently and properly done.
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