mycar Tyre & Auto - Airport West Reviews 

644
TrustScore 4.5 out of 5

4.7

Westfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042 Airport West, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Christian and team are great to deal with, able to fit me in where other tyre shops wait times were days later. Have had two issues with punctures that were resolved efficiently.

Rated 5 out of 5 stars

The staff are always friendly and helpful after service. The job is always done well and keeping you informed of what is needed to be done for your car. The only blemish is upon return some parts wer... See more

Rated 5 out of 5 stars

Have been going to Mycar for over 30 years. Can’t beat their staff, service and overall how they look after their customers. Christian and the staff at Airport West are the reason I continue to get my... See more

Rated 5 out of 5 stars

MyCar are absolutely amazing! I used to get my Mazda serviced at the dealership, but the costs became quite high. I switched to MyCar for logbook servicing, and I couldn’t be happier. They always call... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Airport West

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042, Airport West, VIC, Australia

  • (03) 8585 7152

4.7

Excellent

TrustScore 4.5 out of 5

644 reviews

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4.7

All reviews

(644)

29,246 reviews in the last 12 months

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Rated 5 out of 5 stars

They are the best

They are the best ! Simply amazing and they always go above and beyond to make sure they get the best outcome.

December 13, 2025
Rated 5 out of 5 stars

Great service

Great service, car was ready on time, good advice on tyre maintenance and to avoid using the puncture glue if possible.

December 6, 2025
Rated 5 out of 5 stars

Fantastic

Amazing customer service from the team. Had new tyres ordered and fitted within 24 hrs.

November 28, 2025
Rated 5 out of 5 stars

My experience was made great by the…

My experience was made great by the friendly and helpful people. I liked receiving an update and time frame for the work. But service with a smile was the best part because it’s so rare these days.

December 1, 2025
Rated 2 out of 5 stars

Customer Service issue

The tyre fitting seemed to go okay, no issues.
The man with the long hair was extremely unfriendly and did not seem one bit interested in customer service. If this is how I am greeted as a customer again, will probably not come back just because of that experience.

November 17, 2025
mycar Tyre & Auto - Airport West logo

Reply from mycar Tyre & Auto - Airport West

Hi Ben​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Came in for new tyres and left with not only a smooth ride but peace of mind too. The team checked over my car, spotted a few warrantable issues I didn’t even know about, and reported back clearly and honestly — all with a big friendly smile! Couldn’t ask for better service. Highly recommend! 🚗✨

November 6, 2025
Rated 3 out of 5 stars

zero communication on the day of my…

zero communication on the day of my booking. I arrived on time and was advised the the booking would take approximately 2 hours and they would call me when completed.

After 2.5 hours I returned, car was completed. Person behind the desk provided no feedback re the repair only asked for payment.

November 8, 2025

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