Christian and team are great to deal with, able to fit me in where other tyre shops wait times were days later. Have had two issues with punctures that were resolved efficiently.
Location
Switch locationWestfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042 Airport West, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff are always friendly and helpful after service. The job is always done well and keeping you informed of what is needed to be done for your car. The only blemish is upon return some parts wer... See more
Have been going to Mycar for over 30 years. Can’t beat their staff, service and overall how they look after their customers. Christian and the staff at Airport West are the reason I continue to get my... See more
MyCar are absolutely amazing! I used to get my Mazda serviced at the dealership, but the costs became quite high. I switched to MyCar for logbook servicing, and I couldn’t be happier. They always call... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Airport West
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Shopping Centre, Corner of Westfield Drive and Dromana Avenue, 3042, Airport West, VIC, Australia
- (03) 8585 7152
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Experts in Mechanical Repairs & Customer Service
Joey and the team have made a stressful situation with my car extremely easy to deal with. They broke down everything that needed to be done into easy to understand chunks and guided me through the process of repairing my vehicle properly and ensured I knew what to do moving forward. Thank you so much for all your help team!
Great customer service always
Very helpful
Understood the stress and made everything good great customer service
Recommend to everyone to go
The guys are really nice and helpful
Talk to Joey he is so helpful
Joey was as always great at the…
Joey was as always great at the reception, friendly and professional. The service was spot on. All together a great experience
Chill and knowledgeable team ..
Chill and knowledgeable team ... Easy going. In and out with no fuss
Always great service at my car airport…
Always great service at my car airport west. I am comfortable when my partner needs to take in a car for tyres the team there are fantastic.
Service was a bit impersonal
Service was a bit impersonal. Several hours to perform a puncture repair? And lots and lots of excuses as to why they couldn’t help me because they are so busy. Puncher repairs are a very quick fix, about 10 minutes, instead of making excuses, just get it done and leave.
Sold me tyres not suitable for my car
Sold me tyres not suitable for my car. Arrived for my appointment and was casually told “we don’t have those tyres here and they’re not even right for your car”. I used your tyre picker with my rego on your site. The least your team can do is look at forward appointments and reschedule them if they don’t have physical stock, nevermind the website selling the incorrect tyres.
The only bright side is that the airport west location ordered in new tyres for me and honoured the 50% off black friday deal but I lost two business days and waited 2 months to get tyres.
The experience was effortless and the…
The experience was effortless and the guy on the desk went the extra mile to replace rear brake light.
Great service
Great service. On time. Polite staff. Price excellent. Maddington my car is brilliant and will be returning for my service and tyres. Thanks to all staff.
Efficient service
Received a quote along with a worst…
Received a quote along with a worst case scenario. Staff communicated with me. Office was clean and welcoming
Great service
great communication and no hidden costs
Good price on tyres and great service.
Have had my car serviced for last 3…
Have had my car serviced for last 3 years and each time they have been thorough trustworthy and helpful by working with the client to provide the best outcome financially and minimizing the convenience caused by having the car of the road.
I was told at the time of booking the…
I was told at the time of booking the 2:00pm appointment the previous day that the tyre repair would take an hour. After dropping the car off at just after 2pm I was told they would call me when the tyre was ready. After wandering around Westfield for about an hour and half I went back to my car to see what was happening. At 3:40pm I wss told that my car was next and should be ready in 20 minutes.
I recieved a sms at 4:11pm saying that my car was ready,
I have no problem with the job done, but what is the point of creating an expectation when taking an appointment and giving a timeframe for completion if that can not realistically be met?
Accommodating during silly season.
Great customer service. Managed to book us in short notice and have the service done within a set time constraint. Only in Melbourne for one day in the middle of silly season. Got us back on the road to continue cross continent journey.
Christian is a legend, have a happy new year.
Prompt and efficient service
Prompt and efficient service
Friendly staff
Boronia mycar
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







