We called Mycar Alice Springs from out of town to book for an inspection of a knocking sound. Novod was very helpful on the phone and booked us in for the next day. He took the car for a test drive an... See more
Location
Switch locationStott Terrace Enter Off Bath Street near, Stott Terrace, 870 Alice Springs, Northern Territory, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very efficient and friendly service! I recently found a big nail in one of my tyres and went to ask my mechanic if he could take a look and let me know when he’d be available. Without any hesitatio... See more
If I could rate more I would, the MyCar team at Alice Springs genuinely couldn't be better if they tried. As a grandson of a mechanic and spent his fair share of time underneath my old Mazda 3 (and on... See more
Ive been bringing my car to these guys for a while and always happy with their service. My car had a fuel issue which resulted in a replacement part. Unfortunately that part was faulty but they we... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Alice Springs
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Stott Terrace Enter Off Bath Street near, Stott Terrace, 870, Alice Springs, Northern Territory, Australia
- (08) 8995 7302
4.8
Excellent
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could rate more I would
If I could rate more I would, the MyCar team at Alice Springs genuinely couldn't be better if they tried. As a grandson of a mechanic and spent his fair share of time underneath my old Mazda 3 (and once under my current Hilux), talking to the team felt genuine and in a way where I could see what the process and leak looked like. But the biggest experience was rotating the tyres after the service, including putting the 'spare' back to make an event set, even though they were short staffed. I will definitely be taking my car to the team again for my next service :)
September 25, 2024
Amazing service
September 7, 2024
Alice Springs MyCar is always…
Alice Springs MyCar is always exceptional service. My family love them.
September 10, 2024
The staff are always very helpful and…
The staff are always very helpful and try there utmost which is very helpful in fostering a good relationship with the customer
September 17, 2024
Fabulous service
Easy to book online.
Great service.
Kept me informed about the vehicle.
Stuck to the time frame.
Thanks guys
August 31, 2024
Excellent experience because of the…
Excellent experience because of the prompt and professional service. Booked in early in morning and was fitted with new tyres and alignment which allowed us to keep going on our travels. Thank you we would recommend highly!
August 26, 2024
Great service
Great service, great price. Best ever! Extremely helpful and went out of their way to make sure the tyres worked for me.
August 30, 2024
Customer service is excellent
August 29, 2024
Friendly and competent service.
August 10, 2024
Mycar is the place to go
All of the staff that I spoke to were friendly and helpful. My vehicle was vibrating abnormally (on occasions) when it had been idling for more than ten minutes and I wanted them to investigate why. I also figured I would get the engine degreased while it was there and they made sure that I knew that this wouldn't fix the vibration (I did, I appreciated that they checked with me first so as not to do this unnecessarily).
When I dropped the vehicle off it wasn't vibrating abnormally so they couldn't investigate why however they told me to come back when it was so that they could investigate it then.
They treated me with courtesy and respect, which is more than I can say for many other mechanics I've encountered in the past and as a woman who knows more than most about engines I really appreciate not being treated like an idiot.
I have experienced this same courtesy and respect at all but one mycar centre which is why I will always take my vehicle to them whenever I can.
N.B. Although I was invited by mycar to write this review they did not offer me any kind of incentive and this review is genuinely based on my experience.
July 31, 2024
great service from start to finish
great service from start to finish. Couldn't be happier with it
July 16, 2024
Friendly
Friendly, competent service . Promise to rotate the tyres I purchased every 10000 km or 6 months
July 13, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.