mycar Tyre & Auto - Armidale Reviews 

239
TrustScore 4.5 out of 5

4.6

250 Beardy Street, 2350 Armidale, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Mycar Armidale are the best do an amazing job very efficient I wouldn’t take my vehicles anywhere else thanks guys.

Rated 5 out of 5 stars

Nick and Jack were awesome. Service is amazing and prices seem fair. They give you options, quotes and rough time of future concerns for repair and upgrades without locking/trapping you in before y... See more

Rated 5 out of 5 stars

Wonderful, helpful, understanding, and hardworking team. I am a fairly disorganised University lecturer with three teenagers and three vehicles, it takes a lot of organising to juggle all requiremen... See more

Rated 5 out of 5 stars

From dropping my car off to be fitted with new tyres to picking up my car, the whole experience was efficient,professional, and completed with ease. The staff member in reception was very friendly, he... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Armidale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

239 reviews

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4.6

All reviews

(239)

32,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Misleading information about car repairs

I went to My Car as I needed new tyres. I go my new tyres put on on the same day and quickly. When I went to pick my car up. I was informed I had:
1. Major oil leak present. no location given
2. Front shocks beginning to weep

I have been to my mechanic of 15 years. None of these issues are present.

March 12, 2023
Rated 2 out of 5 stars

They put the wrong size tyres on the…

They put the wrong size tyres on the car (putting the Subaru (all wheel drive) drive train at risk! Fortunately the car detected it and gave me a warning.
The only mitigating factor was that they replaced them rapidly.

January 8, 2023
Rated 1 out of 5 stars

Needed a pink slip from MyCar

Well i needed a pink slip from My Car, and i dropped the car at 8am, and pick up at 5 pm.
At the time of pick up, The guy told me that my pink slip test FAILED because i needed two from tires and he can replace them next appointment.
Like why didnt he called me when he felt that tires need to be replaced. I took my time from my work, and now i have to go to My Car again to get new tires?
I was surprised that i didnt receive any call explaining why my Car was not going to able to pass pink slip.

So, yes i felt like my day was wasted.

November 25, 2022
Rated 5 out of 5 stars

Fantastic customer service experience…

Fantastic customer service experience from beginning to end. A website that worked and made booking my car in and selecting my tyres effortless together with knowledgeable and professional staff. I don't normally write reviews but I felt compelled as my experience was so good and beyond the normal.

October 14, 2022
Rated 4 out of 5 stars

Apart from an issue with booking our…

Apart from an issue with booking our car in for a timing belt before we travelled, once they realised the error they were outstanding in fitting in our car and getting the belt changed. I was impressed at how they did this, knowing they were booked solidly already and the way they conducted their business.

October 12, 2022
Rated 1 out of 5 stars

No planning or communication

Tyres that I ordered were not available. The first I knew was when I went to pick up my vehicle and they had not done any work. I should have been called before even dropping my vehicle off.

August 25, 2022
mycar Tyre & Auto - Armidale logo

Reply from mycar Tyre & Auto - Armidale

Hi Andrew,
We are sorry to hear of your negative experience and appreciate the time you have taken to leave feedback.
mycar Care Team

Rated 2 out of 5 stars

Good service except for one thing

The mechanics were good and service friendly. I only have one problem. I booked in for a pink slip and my car needed some repairs. I wrote on the form that I'm having problems with my speedometer. It's not working properly. The speedometer was never fixed and my car still passed.

July 20, 2022
mycar Tyre & Auto - Armidale logo

Reply from mycar Tyre & Auto - Armidale

Hi Kylie,
Thank you for bringing this to our attention, and we are sorry to hear that your recent service was not entirely satisfactory. We have passed your feedback on for further training and coaching where appropriate.
mycar Care Team

Rated 2 out of 5 stars

I had requested that my tyres be…

I had requested that my tyres be rotated, and they were not. I asked Nick about this when I paid my account, It was not written down he said. He did suggest another time. I have purchased all my tyes from MyCar, so every 10,000kls they should be rotated, weather it was written down or not.
He then gave me a quote for work that he thinks should be done to my car, I was in shock, it was so expensive.
I have spend a lot of money with my car over the years. I would have appreciated a resolution in my tyres being rotated, not just being disregards.

July 18, 2022
mycar Tyre & Auto - Armidale logo

Reply from mycar Tyre & Auto - Armidale

Hi Vicki,
Thanks for taking the time to leave feedback, and we are sorry to hear that you have had a negative experience. We have passed this feedback onto our team for further training and coaching where appropriate.
mycar Care Team

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