mycar Tyre & Auto - Ashfield Reviews 

383
TrustScore 5 out of 5

4.8

Ashfield Mall Shopping Centre Enter off Knox Street, 2131 Ashfield, NSW, AU


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Rated 5 out of 5 stars

I’ve been taking my car here for around 10 years through all the changes. This company is reliable and honest, They don’t rip you off and the staff are always diplomatic and polite.

Rated 5 out of 5 stars

First of all, I must thank Alex for his friendly approach and courteous service. He was very keen what I had say and took appropiate action. I am very happy the way i was treated at myCar and for serv... See more

Rated 5 out of 5 stars

As always, incredible store at Ashfield. Dev, Alex and the team are friendly, informative and take the time to explain what is going on. They are communicative and make me feel informed rather tha... See more

Rated 5 out of 5 stars

I had a starter motor replaced by a MyCar shop in Griffith (Canberra) last year. In early of December my car had the same problem and couldn't be started. Ashfield MyCar has arranged to tow my car an... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Ashfield

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Ashfield Mall Shopping Centre Enter off Knox Street, 2131, Ashfield, NSW, Australia

  • (02) 9212 8920

4.8

Excellent

TrustScore 5 out of 5

383 reviews

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4.8

All reviews

(383)

35,710 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service! The job was done professionally and Dev waited till 6:10pm for me to arrive to pick up my car. I wasn't rushed; it was no problem at all to stay open late, waiting for me to arrive.

Thanks Dev!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

The manager at Ashfield is very…

The manager at Ashfield is very competent and very pleasant to deal with. He has been true to his word each time I’ve had a service or inspection done about all details and timing. I feel confident leaving my car in the care this man and his team.
Bruce

July 29, 2025
Rated 1 out of 5 stars

Sloppy service, careless quoting & bad communication

I have dealt with mycar for many years at various stores without a hitch and have rated all their services with five stars.
This last experience reminded me of the bad old days of car servicing.
They could not pin down a date, a final costing, or even the exact part that was required to fix a faulty airbag spring.
After holding my patience for over a week, I went in there for an update and found my car covered in bird poo (Almost poetic - I'm still scraping bits off).
As you've probably guessed, I'm looking for a mechanic.

July 11, 2025
mycar Tyre & Auto - Ashfield logo

Reply from mycar Tyre & Auto - Ashfield

Hi Mike​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

I found the customer service officer…

I found the customer service officer spoke to me in a rude way, as if I was getting in trouble and he intimidated me. I will go to another mechanic.

July 10, 2025
mycar Tyre & Auto - Ashfield logo

Reply from mycar Tyre & Auto - Ashfield

Hi Trish​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

5 star service

Time and time again, the Ashfield Mycar team here just had been wonderful! I definitely will recommend them to anyone.

July 3, 2025
Rated 1 out of 5 stars

Maybe they saw me coming

Very nice people- however- I Asked twice to ensure log book was filled out. It didn’t get done. Was recommended work that was pricey. Took my car to another mechanic for a second opinion and work was not all needed. Although it is convenient I will not be going back as it has left a bad taste in my mouth. I feel that they will always find some extra work that may need doing.

June 26, 2025
Rated 1 out of 5 stars

Not a good experience for my Audi Q2

I went for a gearbox malfunction error, which i get once i drive the car for long periods and he wanted to charge me 7.5K for a new transmission, because he wanted to change the whole thing instead of eliminating other issues which it could be. i just think they are lazy to check if there are other issues like the sensors or transmission fluid. The car is working, i don't believe is the issue is the whole transmission to be change, Just because I'm women he thinks he can take me for a fool :-/

June 26, 2025
mycar Tyre & Auto - Ashfield logo

Reply from mycar Tyre & Auto - Ashfield

Hi Marcela,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Fixed my suspension

Had issue with my suspension.
Team were quick to identify the issue and have car fixed in less than 48 hours.
Will be back.

June 12, 2025

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