Great communication every time I’ve been. Even cleaned the windscreen for me where the wipers didn’t reach the bird droppings. Wasn’t expected, and very much appreciated.
Location
Switch locationStockland Baldivis Rooftop Carpark Enter via Norseman Approach Off, Safety Bay Road, 6171 Baldivis, WA, AU
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See what reviewers are saying
Popped in to My Car Baldivis because my son has been driving around on very low tyre pressure and I wasnt sure of PSI required. Cam assisted straight away, thanks Cam much appreciated. So accommodati... See more
I only give 3 stars, because of the cold reception. Obviously not a people person . On collection, however, got very nice, pleasant treatment, from another man. Was given a list of repairs needed,... See more
Excellent service from mycar Tyre & Auto in Baldivis. The guy who assisted with my daughter’s car new tyres was professional, easy to deal with, and made the whole process smooth. Great service, com... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Baldivis
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Stockland Baldivis Rooftop Carpark Enter via Norseman Approach Off, Safety Bay Road, 6171, Baldivis, WA, Australia
- (08) 6330 7426
4.5
Excellent
460 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Friendly service
Friendly service
Service tool took too long I believe it was due to an ongoing issue with the EV analytical???equipment crashing and rebooting
February 21, 2025
Prompt & friendly service. Will definitely continue having our BYD serviced at Baldivis mycar. Thank you!
Prompt & friendly service.
February 11, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
For me personally
For me personally, you change your staff over to frequently. I have had a real positive experience with Angelo from your Baldivis store and did not quite experience this lately.
I felt like I was being asked to consider recommendations made to the vehicle serviced but at significant cost which to a large degree were labour. I felt this was serving your interests and not mine.
You need to consider what your opposition is offering
February 7, 2025
Reply from mycar Tyre & Auto - Baldivis
Hi Chris,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly courteous
Friendly courteous, and efficient service,job completed in a timely manner.It is a pleasure to get my vehicle looked after by you.
January 28, 2025
Reply from mycar Tyre & Auto - Baldivis
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Best service in the 30 years of driving…
Best service in the 30 years of driving a car.very efficient, friendly,knowledgable,polite and excellent mechanic. Definitely recommending my car Baldivis.
January 31, 2025
Unprompted review
Quick and easy booking
Quick and easy booking, customer service was great cheers lads top job
January 18, 2025
I rang to get my 5000km service on my…
I rang to get my 5000km service on my new ev car and was told that the manufacturer had changed the service to 20000km so when I booked it in to the service centre where I bought the car had to pay for my service and was not free due to the incompetence of this service centre I would like them to refund my service fee.
November 1, 2024
Unprompted review
My car needed a part that wasn’t easy…
My car needed a part that wasn’t easy to locate. William made a very stressful situation a lot easier to bear by going to great lengths to get the part for me so I could get my vehicle back on the road. He also kept in touch throughout the week to let me know of the progress.
January 17, 2025
Wheel alignment
Took my navara in to have my tyres rotated & balanced. She drives like a dream again. Very happy with the service from the boys. And the guys at the front desk are always happy and friendly and happy to answer any enquiries.
January 14, 2025
Good
Good , quick , friendly service for a new tyre . No messing , got the job done quickly and reasonably priced
December 16, 2024
You had my car for 8 hours and told…
You had my car for 8 hours and told when i picked it up you needed 5 hours to do the job properly…..I’m not coming back you half job Harry's if you can’t be bothered working go look for another job!!!!!!
December 18, 2024
Reply from mycar Tyre & Auto - Baldivis
Hi Selina,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Easy to book and service completed…
Easy to book and service completed within estimated time
All log book service items done
December 23, 2024
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