Car was ready at the specified time. Communicated with me all the way through the service and extra requirements needed for my pink slip. It was a lovely bonus that they also give free 12 months roads... See more
Location
Switch locationBallina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478 Ballina, NSW, AU
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See what reviewers are saying
The girls at Ballina My Car were exceptional and solution oriented. Thank you so much for your quick response, great customer service and professionalism. It is rare to see such a great, honest and fr... See more
I was so impressed with the service provided. This was a very busy garage but every customer was treated professionally and with attention to detail. The receptionist was very knowledgeable and treate... See more
The staff at mycar Ballina make the experience personal. They are professional, discuss what they need or want to do in terms that any lay person can understand. Thanks guys as always I am totally s... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Ballina
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478, Ballina, NSW, Australia
- (02) 9212 8902
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It’s always just easy when dealing with…
It’s always just easy when dealing with the girls and guys at the Ballina MyCar business.
Amazing customer service and excellent…
Amazing customer service and excellent communication
Great service and communication about…
Great service and communication about my car. Thank you
MyCar Ballina has the most amazing crew…
MyCar Ballina has the most amazing crew working there. The mechanics and the counter staff are super helpful, friendly and always give me the best service. I woudl neer go anywhere else!
The staff are very friendly informative…
The staff are very friendly informative and professional , great customer service and very competitive pricing and never had a problem with any of the work... Well done
May use AI-assist with repliesRead more
No ones home.
I have tried for several days to contact mycar Ballina, Sydney anywhere really, not possible as no one answers the phone and doesn't allow you to leave a message. I had a booking monday morning that i am unable to make and i wanted to let you know in advance. Now you know.

Reply from mycar Tyre & Auto - Ballina
Quick and easy
Asked if Mycar would match a…4 new premium tyres
Asked if Mycar would match a competitors offer on 4 premium tyres . They did and arranged the booking with my local Mycar garage . The service in the tyre change over was very polite efficient and friendly
Only for a rego check ..but easy to…
Only for a rego check ..but easy to book, doing it online made for no probs.
Excellent service and staff
Chris and his team made the booking and…
Chris and his team made the booking and dropping the car in for the registration check easy and smooth. All the team who I interacted with were friendly and listened to what I had to say about the car
My actual car is part of my work
My actual car is part of my work. They always fit me in within a reasonable time and I trust them.
Fast and efficient!
They called to let me know what needed…
They called to let me know what needed to be done. Were honest and friendly
good service
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