mycar Tyre & Auto - Bankstown Reviews 

301
TrustScore 4.5 out of 5

4.7

Rickard Road, 2200 Bankstown, NSW, AU


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Rated 5 out of 5 stars

Friendly, quick, and think about the customer .I used to go to mycar Broadway , and over the phone I found them to be very rude , unprovoked . The Bankstown staff are the best , and the gentleman who... See more

Rated 5 out of 5 stars

I Would like to thank Dib and Nabil for their honesty and integrity whilst addressing my concerns regarding my vehicle. They were very warm and very professional to deal with, the service they d... See more

Rated 5 out of 5 stars

Brought in car for quick headlight replacement and they were able to fit in a full service so I didn’t have to bring it back. Reasonable prices, great communication, great service. Since we started go... See more

Rated 5 out of 5 stars

I needed assistance with a sudden tire puncture and was delighted with the results. The promptness and professionalism of your service were truly impressive. It was fantastic that the tire could b... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Bankstown

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

301 reviews

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4.7

All reviews

(301)

32,242 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service…

Every time I need anything to do with the vehicle, I find Dib the workshop manager and his team especially Nibal very friendly, courteous with professional approach and very pleasant communication explaining all the related issues… I’ll again and again recommend this very friendly workshop to whoever needs a genuine professional and friendly service… Well Done boys and keep up the good work

March 9, 2026
Rated 5 out of 5 stars

Go to the Bankstown branch!!

I visited the Bankstown branch on Thursday 29th January 2026, very frazzled after puncturing my tyre. The team were awesome, from the initial phone chat with the operator, who advised about replacement tyre stock, and squeezing in my emergency appointment. To the very kind gentleman at the garage, who replaced it,( since they couldn't salvage my tyre due to the damage, they fitted a new one).
They were all so kind and genuine, which is incredibly hard to encounter these days, and I am forever grateful for them helping me get back on the road for school pick up.
You can tell that these technicians do the job for the love of it, caring for customers safety, and our wallets. Thank you all for your help that day, I was already having an awful time, as I had also been locked out of the house, plus the punctured tyre was the final straw. But thanks to you all, you helped me, and turned my day around. Bankstown are a wonderful team, and I look forward to visiting them soon (ideally for a pink slip, and not a puncture)!

January 29, 2026
Rated 1 out of 5 stars

My car was in perfect working condition…

My car was in perfect working condition before I brought it in for servicing. There were no brake noises or mechanical issues at all. However, immediately after the service, my car started making noise every time I pressed the brake.

I returned to question this, as the problem began only after they worked on my car. I was told the issue was a wheel bearing, which is hard to believe because the wheel bearing was replaced six month ago and had no symptoms whatsoever before the service. If there had been any brake or bearing issue, I would have noticed it earlier — the noise started only after they touched my car.

A service is meant to improve a vehicle, not introduce new problems. Unfortunately, my car went in fine and came out with issues.

To make matters worse, my windscreen was returned extremely dirty. I handed over my car clean, they spray some chemicals didn’t even bother to wipe their mess they made on my windscreen before being returned. This shows a lack of care, attention to detail, and basic professionalism.

Overall, this experience has left me very disappointed. I have serious concerns about the quality of workmanship and responsibility taken for the work performed. I would not recommend this service based on my experience.Please don’t believe all those 5 star review I went there seeing those review and all the negative ones are true .

January 24, 2026
mycar Tyre & Auto - Bankstown logo

Reply from mycar Tyre & Auto - Bankstown

Hi Dinesh​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service

Dib was professional and efficient with his work. Couldn't recommend him enough! Thank you

January 21, 2026
Rated 1 out of 5 stars

My pregnant wife was yelled at by…

My pregnant wife was yelled at by staff.
Extremely poor experience. Would not recommend to anyone

January 10, 2026
mycar Tyre & Auto - Bankstown logo

Reply from mycar Tyre & Auto - Bankstown

Hi Clint​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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