Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... See more
Location
Switch locationBelconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU
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See what reviewers are saying
Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... See more
Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... See more
I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Belconnen
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, Australia
- (02) 6129 8108
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Very thorough and friendly service
Very thorough and friendly service. My car needed additional work when I went for my service, and I was provided a fair quote and talked through my options. 10/10, I will be a repeat customer.
Helpful and honest
Helpful and honest. Charged less than original quote as the job was quicker than first thought.
Professional and friendly staff
The staff are doing a great job and are very professional and friendly.
Mycar: Coles Express cnr Cohen St & Josephson St Belconnen ACT 2615.
The staff member was very friendly and…
The staff member was very friendly and provide a very nice customer service. And the car service finished very quick. Very nice experience!
Dissapointed in Service
Ran late from scheduled pick up time, items marked completed on service list where not attended to e.g windscreen fluid not added. Makes me concerned about what was completed and the attention to detail in the service.
Last minute call to punctuate repair in…
Last minute call to punctuate repair in the morning and got my tyre fixed in the hour
Great job
Took 19 days in total to get a leak…
Took 19 days in total to get a leak fixed. I had to drop my car twice within a space of 1 month. The first time I got the car back, I asked if they checked for any other issues and they were adamant the issue was fixed. I noticed the exact same leak after 2 weeks and brought the car back and was told it is a new issue even though drove the car only 3 times and short distances. I also had to call multiple times to ask for any update even though I insisted on getting regular updates.
Poor service
Poor service ! I had my car serviced here and they advised all brakes / rotors need replacing, which I agreed to. After the service my car developed a shudder when braking on hills. Two times I took the car back for rechecking but each time the mechanic said the brakes were ok and there was no shuddering . I then got a 2nd opinion from another repair place who advised there was a shudder in the brakes / rotors needed machining. Advised the manager who then agreed to do this . This took 3 goes to finally get it solved.
Beware of the work
Following a service, I was advised that my Mitsubishi ASX required replacement of a valve cover gasket ($260 including fitment and another $40 to degrease engine). This was replaced on 17/12/22 and then had the vehicle serviced 6 months later and the was advised that this needed replacement again despite having driven less than 10,000km. I explained that this had only been replaced not long ago my MyCar and the mechanic removed the gasket and said that it does not appear to have ever been replaced. Had it replaced with Churchill Automotive and have no issues.
Can't go past My Car Belconnen!
Simply the most efficient, effective and friendly car service you will find anywhere! Fabulous blokes. Ask for Warren at My Car Belconnen Town Centre. He'll look after you with aplomb. Thanks guys.
Waited over 2hrs for a 15min job
I was told that my car was needed for 1.5hrs when I booked it in for a tyre rotation and balance which I was fine with that. I dropped it off at 11:30am and was expecting it to be ready by 1pm. It was 2pm when I called to ask if my car was ready they said it will be ready in 15min. I got a message from my car App and at 2:02pm my car was unlocked. So they hadn't even started on it!!! 15 minutes it took them to do my car but I waiter over 2hrs!! More upset that my car sat there from 11:30am - 2pm and wasn't touched until I called to ask if it was done.
NOT HAPPY!!!
Friendly staff and gets the job done.
Don’t recommend at all!
I’ve always serviced my car with Mycar, and this is the first time servicing in Belconnen, Canberra. I asked for an Essential Plus Service, and to check the battery and a vibration. They didn’t even check if the windscreen washer had water. As it’s completely empty (as I took it in the morning), They charged $738 for that service, 2 tyres, break fluid, air filter and alignment. Was it all done? No clue! The car has the same vibration, no water in the windscreen washer at all, and they didn’t even mention anything about the battery. I don’t recommend this place. Very disorganised and I’m 100% sure I was charged for things they didn’t do/ completed. When I called to ask (just 20 min after leaving the shop), they said they were not sure about what they did or didn’t and I should bring the car back for them to have a look.
I’ve been going to MyCar Belconnen for…
I’ve been going to MyCar Belconnen for years. I have had a Nissan, Skoda and Jeep serviced by them.
I can recommend these guys highly.
The manager Jordan knows what he’s talking about and the price is always very fair.
Warren …
Called MYCAR to book in for 200km service. Once I arrived I spoke to Warren, he went above and beyond to make sure everything was perfect. His customer service skills were exceptional and will definetly be taking my car back to Belconnen my car. 10 out of 10 experience!
My car was serviced at my car Belconnen…
My car was serviced at my car Belconnen
Westfield. Fantastic quick service. I work in the mall was so convenient. The young men that served me had excellent manners and checked with me before doing anything extra like putting 2 new tyres on . Happy to recommend my car Belconnen.
Customer service was excellent
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