Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... See more
Location
Switch locationBelconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... See more
Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... See more
I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Belconnen
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, Australia
- (02) 6129 8108
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
Very average service.
Very average service.
I have experienced a 2-hour delay in getting the car back and did not get a courtesy call to advise they were running late. On top of that, they did not provide me with a ticket for the parking, so I had to pay an additional $35 for parking whilst the car was serviced. would love to discuss my experience in more details.

Reply from mycar Tyre & Auto - Belconnen
Good experience overall
Easy to book online, good communication and well priced. Staff were good to deal with and seemed knowledgeable.
My bill states $4 for washer bottle…
My bill states $4 for washer bottle additive. However there is not even any water in it. Makes me concerned what else I was charged for and not completed
I had a previous relationship with the…
I had a previous relationship with the Belconnen garage, prior to it becoming "My Car". This has continued and I receive a courteous service that I appreciate.
Very helpful and informative as to what…
Very helpful and informative as to what needed to be done. Very pleasant and helpful.
Excellent service and quick turnaround time. No unexpected surprises when picking up
Efficient and professional service
Always up front and honest.
Highly experienced staff that completed…
Highly experienced staff that completed my vehicle inspection hassle free. Communication was excellent.
Sam in Belconnen was very…
Sam in Belconnen was very accommodating, excellent customer service and very prompt in completion the service.
Honest bunch of guys made sure they…
Honest bunch of guys made sure they did/do their best the what was/is required.
Great mechanics
Definitely a returning customer.
MyCar Tyre and Auto are fantastic
MyCar Tyre and Auto are fantastic. They call with any issues and let me know additional costings so I am not surprised on pick up. The staff have always been very friendly and helpful. I have recommended this group to friends and they have had the same experiences. .
Happy customer!!!
Very friendly and respectful. On time as advised by staff. Affordable.
Car service was prompt and affordable
Car service was prompt and affordable, but customer service was a bit frustrating. I was put on hold for 45 minutes, and I think they forgot about me? I hung up, called back, and was answered immediately. A bit of a irritating experience, but the car was serviced on the same day.
All the time when I go there all staff…
All the time when I go there all staff very nice and best service.
Honest and dedicated team
Highly rate the team at mycar Belconnen Mall. I haven’t had any issues or surprises with them. They are honest and reliable with our car services. They always call with quotes on any additional work is required.
They didn't just follow the car…
They didn't just follow the car manufactures book for the 60,000 km service. They asked me what else needed to be done on my car. So, I gave them a list of other mechanical items to replace in this service to keep my vehicle running smooth. look after the running gear and it will run forever.
Fantastic and very friendly service
Fantastic and very friendly service. The guys at mycar Belconnen went out of their way to get parts on a Saturday and have my car fixed as soon as possible. A very big thankyou from me :)
The service was excellent
The service was excellent. All was explained to me when I went to pick up my car. Hamish was polite and awesome. I wont be going anywhere else and I highly recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







