mycar Tyre & Auto - Bendigo City Reviews 

159
TrustScore 4.5 out of 5

4.6

Shell Coles Express Service Station, Corner of High Street and Lilly Street, 3550 Bendigo, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Booked online at special price. A little hiccup where the store printout was for a 60000 km service when it should have been 30000 km service as per the confirmation email I received. The mechanic add... See more

Rated 5 out of 5 stars

The Guys at Mycar Golden Square (Bendigo) were very helpful. They went out of their way to help me. I would definately recomend them for anything big or small. Amazing knowelge, very freindly. Fanta... See more

Rated 5 out of 5 stars

The team are friendly and professional. Their communication is always clear and transparent about their services. They discuss their findings and provide advice and accurate costs upfront. I have revi... See more

Rated 5 out of 5 stars

Simple, not pushing anything other than what I asked for which was an essential service. I know my car well and the report was quite succinct with what I already knew. No big surprises. I’ll continue... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Bendigo City

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of High Street and Lilly Street, 3550, Bendigo, VIC, Australia

  • (03) 8585 7148

4.6

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.6

All reviews

(159)

32,265 reviews in the last 12 months

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Rated 2 out of 5 stars

My car was booked in at 12

My car was booked in at 12. I was asked when I dropped off when I needed car back. Said as SOON as ready. Then I went back in and said latest in case something delays you is 3pm as have to pick kids up. They said oh no we will be done well b4 that. I rang at 1.45 to see if ready and was told they just started it? Why do you ask for a booking time if you are not able to take at that time? Car was then ready at 2.15. So only took 1/2 hr to do job.?? Could have organised my day better if knew they couldn't to till later or was told when dropped off it would take that long.

August 27, 2024
mycar Tyre & Auto - Bendigo City logo

Reply from mycar Tyre & Auto - Bendigo City

Hi Trace, 

Thankyou kindly for sharing your feedback. At mycar, we strive to provide the upmost in customer care. Therefore, I was sorry to hear of your experience.

Your feedback is important to us. We have escalated your concern to our Operations Management team who will take the necessary steps in providing additional training and coaching where appropriate to our store to prevent such incidents in the future.

We apologise for the inconvenience this has caused you.

Kind regards,
Team mycar

Rated 4 out of 5 stars

Great service

Great service
The only thing I would suggest is that a curtsy car with a driver be available, I am a senior with health issues and the store was away from shops for me when I ask the young man drove me to the shops as there was a wait for my car but no one to pick me up that I believe is a necessity, or having a small room so people feel comfortable to wait with maybe a coffee machine

July 5, 2024
Rated 5 out of 5 stars

Excellent customer service

The team are respectful and make sure my car is finished as quickly as possible for me. They make sure I am aware of what my car has had done or if anything needs to be done or will be due at the next service.

July 4, 2024
Rated 5 out of 5 stars

Prompt , honest and affordable service .

The team (A gentleman with a long beard and a younger colleague ) was always available when I went to the door . They promptly checked my car and ordered the necessary replacement light globe in short notice. I have had 2 other great experiences with them in the past . Honest and affordable service .

June 25, 2024
Rated 5 out of 5 stars

Great service every time

These guys do a great job on the car every time and are easy to deal with. They’ve been servicing both our cars since we moved to Bendigo and never had any issues. Highly recommend them.

April 8, 2023
Rated 5 out of 5 stars

Friendly, efficient and honest

Friendly staff that made the process very easy. I really appreciated their honesty too, they reduced my overall service quote after deciding I didn’t need new tyres (after I ordered them). Thanks!

March 28, 2023
Rated 5 out of 5 stars

Trustworthy and reliable

Scott and his team are always so lovely. They go above and beyond to assist their customers. I would recommended them to everyone. I am incredibly happy with the service I received.

March 8, 2023
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