mycar Tyre & Auto - Bendigo City Reviews 

159
TrustScore 4.5 out of 5

4.6

Shell Coles Express Service Station, Corner of High Street and Lilly Street, 3550 Bendigo, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Booked online at special price. A little hiccup where the store printout was for a 60000 km service when it should have been 30000 km service as per the confirmation email I received. The mechanic add... See more

Rated 5 out of 5 stars

The Guys at Mycar Golden Square (Bendigo) were very helpful. They went out of their way to help me. I would definately recomend them for anything big or small. Amazing knowelge, very freindly. Fanta... See more

Rated 5 out of 5 stars

The team are friendly and professional. Their communication is always clear and transparent about their services. They discuss their findings and provide advice and accurate costs upfront. I have revi... See more

Rated 5 out of 5 stars

Simple, not pushing anything other than what I asked for which was an essential service. I know my car well and the report was quite succinct with what I already knew. No big surprises. I’ll continue... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Bendigo City

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of High Street and Lilly Street, 3550, Bendigo, VIC, Australia

  • (03) 8585 7148

4.6

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.6

All reviews

(159)

32,265 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest review

I have been a My Car customer for a number of years because I trust their work. If anything unexpected comes up, they explain everything and talk through the options, not just suggest the most expensive one.

February 16, 2023
Rated 5 out of 5 stars

Some requested check has not been done…

Some requested check has not been done and needed to arrange another appointment to be attended to.

Returned back with the unsorted issues and staff members was so helpful and booked me for another day and fix all what was needed

October 4, 2022
mycar Tyre & Auto - Bendigo City logo

Reply from mycar Tyre & Auto - Bendigo City

Hi Tamer,
Thanks for reaching out to us, and we are sorry that your recent service did not meet your expectations.
mycar Care Team

Rated 2 out of 5 stars

Puncture repair - yeah right!

After dropping a punctured tyre off for repair with an agreed time to collect, it hadn’t even been looked at when I arrived to collect - “yeah, we’ve been busy mate”. Then, planning to collect again the next day, I received a phone call later to advise that the tyre was irreparably damaged and needed replacing - but not to worry, it’ll be covered under the myCar tyre guarantee … but hang on, it’s over 12 months old, so no, it’ll cost us.

A new tyre had to be ordered as there was none in stock but it should only be 1 day. 1 day came and went, then 2 … I called myCar who advised the tyre was due in tomorrow - so 3 days.

Overall, the simple lack of communication was just not acceptable. Clearly one single punctured, damaged tyre didn’t seem to be important enough to warrant some proper customer attention. A very disappointing experience.

September 2, 2022
Rated 1 out of 5 stars

I booked my hilux in for a major…

I booked my hilux in for a major service as I'm going to QLD for my daughters wedding. I told My car that I'm doing this and I want everything fixed for the trip. Also I told them that the Hilux was surging when you put the foot down. I got the text to pick it up and when I drove it away the same thing was happening, surging and running rough, so I took it back and they took it for a drive and said that it's fine. And it's not it's running like a chafe cutter. They also told me I need four tyres but they can't change them and it needs new drive belts. I asked why didn't you put new drive belts on, they replied not enough time. I said that that's not good enough, what happens when I'm on my way to the wedding and the drive belt decides to break, My car said that they will get some drive belts in and put them on for me, that was 5 days ago and I need my Hilux fixed. I'm not happy with the service I got.

August 29, 2022
Rated 5 out of 5 stars

Hi Scotty and Team

Hi Team at My Car
Have been a customer of KMART Tyres and Auto for almost 6years. Over that time I have been treated with respect, curtesy and valued. Scotty works on my car and I have complete faith in his ability and advice when needed.The Staff are also wonderful to me, and I have recommended my family and friends also. The 6 moths car assist is also very much appreciated and I
have peace of mind on the road.
Cheers Janney Talbot

August 29, 2022

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