mycar Tyre & Auto - Benowa Reviews 

252
TrustScore 4.5 out of 5

4.7

Reddy Express Service Station, corner of Ashmore Rd &, Glyn Street, 4217 Benowa, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Took my car to MyCar at Benowa and couldn’t be happier with the service. The team is super friendly, professional, and they get everything done quickly without cutting corners. You can tell they rea... See more

Rated 5 out of 5 stars

Mycar Tyre and Auto in Benowa are 5 star service They went above and beyond to help me recently right on closing time. They stayed back to find out why my engine was overheating, explained that my ra... See more

Rated 5 out of 5 stars

Very happy with the service. Booking was easy, the customer service was great,and the team was thorough with my car service. Everything was explained clearly and the whole process was smooth and profe... See more

Rated 5 out of 5 stars

These lads were nothing but helpful from beginning to end. I had broken down in surfers paradise and my car was towed to MY CAR BENOWA. I live in Northern New South Wales. I couldn't have been... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Benowa

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Reddy Express Service Station, corner of Ashmore Rd &, Glyn Street, 4217, Benowa, Queensland, Australia

  • (07) 3215 8303

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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4.7

All reviews

(252)

32,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, Zac was wonderful in explaining everything and I will happily continue to be a customer.

May 2, 2025
Rated 5 out of 5 stars

Great Service

The guys at MyCar Benowa are always so helpful and friendly. I know I'm not getting ripped off and my car is safe to drive. Thank you!

April 16, 2025
Rated 4 out of 5 stars

I have always found MyCar to be good…

I have always found MyCar to be good with service. They had a glitch with a computer system that delayed pick up of the car but otherwise, interaction with Daniel and his team at Benowa was great and I am happy with the advice and service provided. Thank you.

April 8, 2025
Rated 5 out of 5 stars

Mycar Tyre and Auto in Benowa

Mycar Tyre and Auto in Benowa are 5 star service
They went above and beyond to help me recently right on closing time. They stayed back to find out why my engine was overheating, explained that my radiator was leaking, filled my car up with water and provided a timely and reasonable quote for service and repair all with a smile and professional warm nature. Thank you guys!

February 27, 2025
Unprompted review
Rated 3 out of 5 stars

Poor customer service.

Drove home and my hubcap on my wheel came off. Clearly wasn’t put on properly during my service of my car.
I phoned the centre to get some support/solutions and wasn’t helped much. The staff member wasn’t very apologetic or wasn’t interested in helping me.

Also when dropping off my keys prior to my service I had to wait about 10mins for someone to come to the desk. Even after I pressed the buzzer I would’ve appreciated a staff member just popping their head in to say “sorry, we’re busy. We’ll be with you soon”.
I just don’t think this centre has the best customer service which is a shame

April 3, 2025
mycar Tyre & Auto - Benowa logo

Reply from mycar Tyre & Auto - Benowa

Hi Rachel​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 3 out of 5 stars

Service not completed in agreed timeframe.

Did the job as specified but failed to complete the service within the agreed timeframe and did not call to let us know that they were running behind schedule. We made an unnecessary trip and had to return at an inconvenient time to pick up the car.

April 2, 2025
Rated 5 out of 5 stars

Great service and warranty

I had a blow out on the M1 after hitting a huge pothole, dropped the wheel and they’re at Bundall on Thursday afternoon and got a call later saying it was ready for pick up. Tyre was replaced under the Mycar warranty, no charge. Highly recommended

March 28, 2025
Rated 5 out of 5 stars

Easy and affordable

There were no hidden charges or extra costs with the service. The communication was great. I also booked through Linkt and got a $40 discount making the service great value for money.

March 21, 2025
Rated 5 out of 5 stars

The other day I went to pump up my semi…

The other day I went to pump up my semi flat tyre and noticed a screw in the tyre. Mycar was right next door to the petrol station so I went in and told them. They said they could fit me in straight away for a puncture repair and they were done within 30 minutes. Great service and a professional timely outome . th guys!!

March 6, 2025
Rated 1 out of 5 stars

Lot of extra charges..not satisfied…

Lot of extra charges..not satisfied they did work..eg wheel alignment .

February 26, 2025
mycar Tyre & Auto - Benowa logo

Reply from mycar Tyre & Auto - Benowa

Hi John​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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