mycar Tyre & Auto - Berwick South Reviews 

460
TrustScore 4.5 out of 5

4.6

Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806 Berwick, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The front headlight globe of my car needed replacing so I went to mycar - no Appointment made. My car was looked at and globe replaced within 15 minutes. Polite and efficient service. Very impressed... See more

Rated 5 out of 5 stars

Great service guided me through what they will be doing and explained every item thoroughly so there was no surprises recommended the best product and price also. Gabby the manager was excellent, frie... See more

Rated 5 out of 5 stars

I am very impressed with the service; the communication about our Audi Q2 was nothing short of prompt. The store was a pleasure to deal with, and MyCar have won me as a customer for all future service... See more

Rated 5 out of 5 stars

We needed new tyres for two cars and decided to try our local Mycar, where we met Rick. He was incredibly knowledgeable and provided excellent service. When we found a cheaper price for the same tyres... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Berwick South

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806, Berwick, VIC, Australia

  • (03) 8585 7110

4.6

Excellent

TrustScore 4.5 out of 5

460 reviews

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4.6

All reviews

(460)

32,254 reviews in the last 12 months

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Rated 1 out of 5 stars

No good at all

No good at all. I just have paid $945, pick up my car and reach at dandenong, my car again stuck on centre of the lane. When I called to my car garage person, he said to me bring your car here then we can see. After When I tow my car to put in another garage person said to me My car repaire gays forget to put spring lock on added new pump fixed. thats why petrole leaked and not ingition, when I try to get ignition then petrol come out from the bottom of the pipe.

April 18, 2025
mycar Tyre & Auto - Berwick South logo

Reply from mycar Tyre & Auto - Berwick South

Hi Krunal,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Friendly customer service from the…

Friendly customer service from the staff and good value for money products (bought the tyres on a special deal promotion that I was made aware of via an email from Mycar). The whole process from start to finish was easy and user-friendly, which made it easy for me to purchase the tyres, book the installation and be treated with courtesy and respect as a real person and customer instead of a number when I went to the centre. I would like to especially mention the staff member I dealt with at the Berwick South centre, Nathan, who was professional, friendly and very helpful. Please continue to hire such excellent staff.

April 15, 2025
Rated 5 out of 5 stars

I've been using my car for a few years…

I've been using my car for a few years now and cannot fault their service.
Rick from Berwick my car has always been up front and honest with my vehicle and always guides me in the right direction with what's needed.

As a business owner myself i know the importance of customer service even though sometimes the customer isn't always right lol, you guys are doing a great job,.

James
A Pair Of Hands
Decking & Landscaping

Keep up the great work

April 10, 2025
Rated 5 out of 5 stars

Fantastic Team

Efficient, and the team went the extra mile advising me of some serious issues my relatively new vehicle should not be having- even sending me photos via email and recommending a course of action I should be taking under the manufacturing warranty. Excellent service!

April 7, 2025
Rated 5 out of 5 stars

Great service

Got a nail in my tire and they replaced my damaged tire and installed two new ones. The service was efficient, and the staff were friendly.

April 7, 2025
Rated 5 out of 5 stars

Car Care Champions!!

I had an excellent experience with the team at mycar, Eden Rise Berwick South. From start to finish, the service was top-notch. The mechanics were incredibly professional, knowledgeable, and thorough with the work they did on my car. They took the time to explain everything that needed attention and made sure to address any concerns I had.
The team was efficient and made sure my car was running at its best before handing it back to me. What stood out was their honesty - they didn't try to upsell me on unnecessary repairs, which I really appreciated. The communication was clear throughout, and they kept me updated on the progress. Overall, I couldn't be happier with the service and would highly recommend mycar to anyone looking for reliable and skilled mechanics. They truly care about their customers and their vehicles!

March 12, 2025

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