mycar Tyre & Auto - Berwick South Reviews 453

TrustScore 4.5 out of 5

4.6

Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806 Berwick, VIC, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am very impressed with the service; the communication about our Audi Q2 was nothing short of prompt. The store was a pleasure to deal with, and MyCar have won me as a customer for all future service... See more

Rated 5 out of 5 stars

Our caravan blew a tyre and we urgently needed one. Mycar were the only ones in the area who could get the tyre in and on with such short notice. Very grateful for their prompt service and was happy w... See more

Rated 3 out of 5 stars

I was after changing one tyre and called My Car to get quote accordingly. The sales person offered wheel alignment as an option which I asked to add as optional price. During the appointment while dro... See more

Rated 5 out of 5 stars

They were incredibly helpful, understood that I had a strict budget and worked within it. They also outlined all that my car would require that I couldn't afford and were able to make a plan with me t... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Berwick South

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806, Berwick, VIC, Australia

  • (03) 8585 7110

4.6

Excellent

TrustScore 4.5 out of 5

453 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very impressed with the service

I am very impressed with the service; the communication about our Audi Q2 was nothing short of prompt. The store was a pleasure to deal with, and MyCar have won me as a customer for all future services etc. Well done to the team at Berwick South (Eden Rise), great customer service.

May 14, 2026
Rated 5 out of 5 stars

I had a puncture and needed the tyre…

I had a puncture and needed the tyre repaired asap and i took it to Berwick South My Car Tyre and Auto
and they did it straight away they fit me in when i explained that i had school pick up it was no issue for them. They have always been great when i have used them. Their customer services is 10 out of 10

May 9, 2026
Rated 5 out of 5 stars

Service with a smile

The staff were very helpful and polite.
My new tyres were fitted seamlessly and I was provided with additional information regarding the after care services.

May 7, 2026
Rated 5 out of 5 stars

Honest business

Honest business. I was planning to replace a tyre but the guys let me know they could repair the damage and saved me a tonne. Will definitely come back in the future.

May 6, 2026
Rated 5 out of 5 stars

The guys are great

The guys are great! Great communication, honest about what was important and what could wait. Discount on tyres. Road side assistance. Highly recommend

May 5, 2026
Rated 1 out of 5 stars

I was quoted an extra $2000 on top of…

I was quoted an extra $2000 on top of my service. I wanted more details and time. When i paid for the service there were no details of the work they wanted to do. I have since visited the store but they couldnt find the service sheet to tell me.

April 17, 2026
Rated 5 out of 5 stars

Our caravan blew a tyre…

Our caravan blew a tyre and we urgently needed one. Mycar were the only ones in the area who could get the tyre in and on with such short notice. Very grateful for their prompt service and was happy with their customer service and professionalism.

April 24, 2026
Rated 5 out of 5 stars

Good service

Potential and existed issues were reported clearly and drive more easier after service, although total cost is high.

April 12, 2026
Rated 5 out of 5 stars

Fantastic service and helpful.

Fantastic service and helpful.
Nothing is too much trouble even for the small things. I’ve been coming here for a few years and on occasion have dropped in with no appointment to fix minor issues without any concerns from the friendly staff
Thank you for getting me safely back on the roads

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Came in as a walk in and was able to help and to top it off gave me an amazing price for a new tyre! Thank you ☺️

April 16, 2026
Rated 3 out of 5 stars

Upselling made me uncomfortable as a…

Upselling made me uncomfortable as a female I felt pressured

April 13, 2026
mycar Tyre & Auto - Berwick South logo

Reply from mycar Tyre & Auto - Berwick South

Hi Iiene​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look