The front headlight globe of my car needed replacing so I went to mycar - no Appointment made. My car was looked at and globe replaced within 15 minutes. Polite and efficient service. Very impressed... See more
Location
Switch locationEden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806 Berwick, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service guided me through what they will be doing and explained every item thoroughly so there was no surprises recommended the best product and price also. Gabby the manager was excellent, frie... See more
I am very impressed with the service; the communication about our Audi Q2 was nothing short of prompt. The store was a pleasure to deal with, and MyCar have won me as a customer for all future service... See more
We needed new tyres for two cars and decided to try our local Mycar, where we met Rick. He was incredibly knowledgeable and provided excellent service. When we found a cheaper price for the same tyres... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Berwick South
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Eden Rise Village Shopping Centre, 95 O'Shea Road Cnr Clyde Road, 3806, Berwick, VIC, Australia
- (03) 8585 7110
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Potential and existed issues were reported clearly and drive more easier after service, although total cost is high.
Fantastic service and helpful.
Fantastic service and helpful.
Nothing is too much trouble even for the small things. I’ve been coming here for a few years and on occasion have dropped in with no appointment to fix minor issues without any concerns from the friendly staff
Thank you for getting me safely back on the roads
Excellent customer service
The staff were very polite, thorough and helped me to understand what the problem was
Great service
Great service. Came in as a walk in and was able to help and to top it off gave me an amazing price for a new tyre! Thank you ☺️
Staff fixed our tyre while we were…
Staff fixed our tyre while we were waiting. Excellent service.
May use AI-assist with repliesRead more
Upselling made me uncomfortable as a…
Upselling made me uncomfortable as a female I felt pressured

Reply from mycar Tyre & Auto - Berwick South
They were incredibly helpful
They were incredibly helpful, understood that I had a strict budget and worked within it. They also outlined all that my car would require that I couldn't afford and were able to make a plan with me to get to the most pressing to least sorted as soon as I could afford it. Very pleased with the work and the customer service from Ethan. Always happy to return to this site.
Great service
Great service. Excellent communication. Full explanation of what’s required and costs involved.
Excellent service from start to finish
Excellent service from start to finish. Staff are exceptional and very helpful. It's the one stop shop for your car whether its a service, light globe change or a puncture.
Extremely happy 😊
Mycar repaired a puncture for free due…
Mycar repaired a puncture for free due to the tyres being under warranty. I turned up in the morning and they repaired the puncture while I did the shopping. Wonderful reliable and professional service.
Above and beyond, best customer service
Got me in super quick to find out what was wrong with my car, always informed me of what would need to be done and were extremely helpful. After Mg was just rude and flat out appalling with their customer service My Car went above and beyond to ensure the job done on my vehicle would be done right and under its warranty. I couldn’t be happy with My car’s customer service and extremely friendly staff, I will be coming back and will be recommending to family and friends
Wheel alignment option
I was after changing one tyre and called My Car to get quote accordingly. The sales person offered wheel alignment as an option which I asked to add as optional price. During the appointment while dropping the car for tyre replacement, I asked receptionist to call me to confirm if wheel alignment is required. They did the wheel alignment without my permission and charged me. I was expecting a call to get my permission to proceed with wheel alignment. I don't consider this as a massive issue but I believe that this could have managed in more professional manner. Except this matter, I had good experience for the task
The team are always great and on point.
I have been going to this branch of My…
I have been going to this branch of My Car for over 10 years. There have been several management changes, but the great service has remained. And the people are lovely.
JULIAN
team was friendly and helpful,
quoted ma a price, there were no surprises, had a couple of extras i needed they quoted me before doing anything, had my car finished at the time they said, so it was all very easy
Very good people and good communication…
Very good people and good communication also best price thanks for the team thanks for the my car
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







