Ease of booking service (On Line) On time with pickup. Thorough service of my vehicle and reports of any potential problems . Polite and knowledgeable manager Competative (with Fly Buys an added... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great help with my car, old car but a good car..Always explaining what's needed, excellent attitude, always a pleasure to talk with Chris, also I can use After pay which allows me 8 weeks to pay my bi... See more
A very busy Saturday morning but the Manager, Chris (I think) squeezed me in to have a tyre puncture repaired. He said it was common these days with all the tech screws etc bouncing around in Tradi... See more
Great customer service. I hadn't booked. I just dropped in on the way to work, I had a tyre with a piece of steel in it. Chris welcomed me in. Within 2 hours I got a text message that it was done. How... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Bethania
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
13 Glasson Drive, 4205, Bethania, Queensland, Australia
- +61 7 3215 8355
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very busy Saturday morning but the…
A very busy Saturday morning but the Manager, Chris (I think) squeezed me in to have a tyre puncture repaired. He said it was common these days with all the tech screws etc bouncing around in Tradies utes and sure enough we found a nail!
An excellent female mechanic repaired the tyre while I went shopping to nearby ALDI and Bunnings.
We were back on the road in record time. Great customer service and customer understanding.
Thoroughly recommend this local business to anyone.
Customer service
The overall experience is nice.
The overall experience is nice.
But they initially told the tyre is chargeable.
I hope your system is upto date to check the customer previous records, so this error doesnot happen.
Happy with your sevice anyway.
Thank you
The were prompt and profetional.
I tried to lift the tyre from my boot…
I tried to lift the tyre from my boot but it was too heavy. Chris came out and removed it for me and took it into the workshop.
He was friendly and it was a pleasure to deal with him. I have already recommended your company to my friends. I live in a retirement village.
Love the service that comes with Mycar…
Love the service that comes with Mycar Bethania, they are always happy to explain things and are responsive if you need further assistance.
Great experience!
The guys that work there are all very…
The guys that work there are all very helpful and explain everything. I dont know about cars much and after my husband passed away the guys explain what they will do. Thank you all so much
They have great for customer service
They have great for customer service, they are prompt, your car is always ready on the time they give you , great communication, excellent all round
Good service
Car service
My Car Bethania has excellent customer service and communication, the quality of the work was exceptional and I would high recommend them!
Legends!
Craig and Chris are absolute legends. They always help me with getting my car in when I need. They are just such a great first point of contact for the shop. Mechanics are also great. Always so quick and I just wouldn’t go anywhere else. 100 stars!
Excellent service
Excellent service, super helpful with advice and explanations about what was done during service and further repairs needed.
Everything was explained and were…
Everything was explained and were prompt with the work.
VF CALAIS
It’s taken me a little while to jump on here and leave a review because I couldn’t find the right words. I would like to thank Chris and the team at my car Bethania for the excellent service I received. I have had nothing but dramas in the mechanical world recently while attempting to get my car seen to, often dismissed by others or told I was wrong. Chris listened to my worries, went over my VF again to inspect what I was concerned with so we could be sure, and saved me thousands by rectifying the actual issue. My car has been nothing but a dream since the day I picked it back up, I highly recommend the team at Bethania
Staff friendly
Staff friendly, helpful and let you know what is happening with your car. Good prices and good range of tyres.
DPF problems
Had a tricky problem with a DPF on a Mitsubishi Outlander. David and Craig kept at it until it was resolved successfully. Happy with the outcome and cost. Well done MyCar Bethania.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







